Brand Certified
Pollo Tropical
3.5(2318 reviews)
Certified by Pollo Tropical • Mar 01, 2026
Business Details
3085 45th Street, West Palm Beach, FL
33407, United States
Certified by Pollo Tropical • Mar 01, 2026
(561) 689-3562
Certified by Pollo Tropical • Mar 01, 2026
https://locations.pollotropical.com/fl/west-palm-beach/3085-45th-street
Certified by Pollo Tropical • Mar 01, 2026
About
Certified by Pollo Tropical • Mar 01, 2026
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Pollo Tropical • Mar 01, 2026
Hours
Certified by Pollo Tropical • Mar 01, 2026
Reviews
3.5
2,318 reviews
5 stars
912
4 stars
482
3 stars
308
2 stars
154
1 star
462
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and attentive service, there were several complaints about rude staff and incorrect orders.
Food Quality
The food received mixed reviews; some customers enjoyed the flavors and freshness, while others reported issues with incorrect orders and food quality.
Cleanliness
Several reviews highlighted the cleanliness of the restaurant, including well-maintained dining areas and restrooms.
Atmosphere
The atmosphere was noted as generally pleasant, though some customers found it too cold or experienced long wait times.
- YHYoisany Alvarez HernandezJan 28, 20265.0Muy bueno
- MCMia CrooksJan 23, 20265.0From the moment I walked in Jessica greeted me with a warm welcome her energy was everything and my food was hot and really good 5/5 definitely recommend this pollo I’ve been to many but this one is amazing
- MMMiltonJan 16, 20265.0Best pollo tropical in south FL.
- JPJudenel PierreJan 11, 20265.0I consistently place the same order during each visit, and the customer service consistently demonstrates exceptional attentiveness and efficiency in fulfilling my requests as quickly as possible.
- QCQuirino CesarJan 6, 20265.0Pretty good, cheap and popular place to eat because the foodnis delicious
Frequently Asked Questions About Pollo Tropical
What are the regular opening hours of Pollo Tropical in West Palm Beach?
Pollo Tropical is open daily from 10:30 AM to midnight for dine-in and drive-through services, with drive-through open until 12:00 AM.
Does Pollo Tropical offer delivery service?
Yes, delivery is available every day from 10:30 AM to 11:30 PM. You can order online via their delivery page.
Where is Pollo Tropical located in West Palm Beach?
Pollo Tropical is located at 3085 45th Street, West Palm Beach, FL 33407, USA.
Does Pollo Tropical accept credit and debit cards?
Yes, they accept American Express, Discover, MasterCard, and Visa cards for payment.
Is Pollo Tropical suitable for families with children?
Yes, Pollo Tropical welcomes families and offers a children's menu and high chairs.
Does Pollo Tropical offer catering services?
Yes, catering is available for events and gatherings.
What type of cuisine does Pollo Tropical serve?
Pollo Tropical serves Cuban and Latin American inspired dishes, including signature grilled chicken and Mojo roast pork.
Are there any nearby fast food restaurants near Pollo Tropical?
Yes, Wendy's and Jimmy John's are nearby fast food restaurants you might consider before or after visiting Pollo Tropical.
What medical facilities are nearby Pollo Tropical?
Nearby medical centers include Pediatric Associates Tampa Bay Riverview, Baptist Health Surgery Center, and West Palm Beach Family Doctors, Inc.
Are there any local services near Pollo Tropical that might be helpful to customers?
Yes, services such as Sprint Store By Wireless Connections Group for mobile accessories, Lanis style barbershop for grooming, and CenterWell Retail Pharmacy for prescriptions are nearby.
Brand Certified Facts from Pollo Tropical
Pollo Tropical partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: