Pizza Hut

Reviews

• JM

  Jose Mendez

  5 days ago
  5.0
  Zina was very Friendly and Fast with my order. Very happy customer.
• RC

  Rachel Madruga Corcoles

  Jan 1, 2026
  1.0
  El empleado estaba en la puerta hablando con un colega 💁🏻‍♀️, estuve más de 5 minutos , pensé que el también estaba esperando y depornto entró a la caja a atendernos , es increíble 😅
• DM

  Dale Mclean

  Dec 31, 2025
  1.0
  Waited over 45 minutes to receive the pizza that I ordered over the phone. The black female has a nasty attitude, through my Pizza to me in a bag.Not handed to me but through it to me in a bag. The line was running out the door people were leaving because they got tired of waiting. This location should close or hire respected staff./more staff.
• BB

  Binish

  Dec 28, 2025
  5.0
  This Pizza Hut restaurant has been a longtime staple within the Westward Shopping Center. Whenever I have visited this location, their staff has always provided me with superb customer service along with remediating any problems for those rare times whenever something may have been wrong with my order, such as forgetting to add a topping. Once they even gave me a free soda for just having to wait on them to make a fix. The one thing that I sorely miss at this location is their buffet, which I’m hoping will eventually make a future return. On this particular occasion for Pizza Hut’s 12 Days of Deals promotion on 12-22-25, they offered free cheese sticks on any orders of $5 or more. Subsequently, I decided to finally try their new Crafted Flatzz line of pizzas & I certainly was not disappointed! As you can see for yourself in the pics, their Crafted Flatzz are fully loaded with toppings to the edges & to me, they’re of much superior quality than other similar flatbreads that I have tried at other restaurants. Their flatbreads are light, airy & delicate & will completely satisfy your tastebuds! On top of that, Pizza Hut’s flatbreads are a real bargain too at only $5 each until 5pm! I left this place feeling like a guilty bandit due to also receiving a free complimentary order of their delicious cheese sticks, which is basically a small cheese pizza without any marina sauce underneath. However, since I was so stuffed from devouring their tasty Crafted Flattz for dinner that night, I had to save my cheese sticks as leftovers for breakfast the following morning. Therefore, I’ll certainly always take that any & every day--to get two full appetizing meals covered for just a measly $5! Pizza Hut does have the best pizzas under one roof, along with being budget-friendly to your wallet too!
• RH

  Richard Heath-Friess

  Dec 15, 2025
  1.0
  On Saturday night, I placed a pizza order from this location. When the order arrived at my home, it was someone else’s order. I immediately called the store, and an employee acknowledged that the mistake was theirs and said they were working on correcting it by sending a new order. The replacement order was delivered through DoorDash. When the driver arrived, he stated that I needed to pay for the order. I explained that I had already paid by card. The DoorDash driver and I both attempted to contact the store multiple times, but no one answered the phone. At that point, I drove to the store to resolve the issue in person. I explained the entire situation and requested either a corrected order or a full refund. The employee I spoke with (who was not the manager) was dismissive and stated that he did not want to hear what I had to say. He told me, “You can get the order or a refund.” I requested a full refund, including the tip, since the issue was entirely due to the store’s mistake and I had spent nearly three hours trying to resolve it. However, I was only refunded the cost of the pizza and not the tip. I then asked for the general manager’s name and phone number. I was repeatedly told only that she would be in on Monday and was not provided with any contact information. I have ordered from this location before without issues, which makes this experience especially disappointing. The lack of accountability, poor customer service, and refusal to fully resolve the issue are unacceptable. Something needs to be addressed regarding the staff at this location.

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