Papa Johns Pizza

Reviews

• KZ

  Kate Zito

  2 days ago
  5.0
  Porayz was such a doll! Great customer service and made our cheesy sticks amazing! Will definitely be coming back to see him again :)
• RR

  R

  Dec 9, 2025
  1.0
  “This location is franchise owned do not order from here” I ordered two large Papa John’s pizzas through the Papa John’s app after 10pm. They were running a 50% off special after 9 PM. I normally don’t worry about checking pizzas from places that use conveyor ovens because I’ve never had issues before but this time was a big mistake. When I got home, I found that one of the large pizzas was burnt along the mid to upper areas and crust. It was so overcooked that parts of it were hard to eat. I don’t understand why something in that condition would be allowed to go out for carry-out ? Papa John’s claims “Better Ingredients, Better Pizza,” not at this location. I called corporate to report the issue. They told me they would contact upper management at store level and that I should hear back regarding my situation. A week and half went by and I never heard anything from the store about my situation. I then called the store directly and spoke to a manager. All he offered was 50% off menu items basically the same discount they were already running. The manager refused to reimburse me for the poor-quality pizza. Rather than simply making it right, Corporate claimed it’s a franchise store not corporate owned so it’s not much for them they can do which is ridiculous ! It’s up to store level to make it right. Unfortunately, the customer service here is just as disappointing as the pizza I received. I will not be returning to this location and since corporate can’t even handle this simple issue. I wont even order papa John’s again. There are plenty of other local pizza establishments who will take care of their customers.
• JP

  Jason Pasqualone

  Nov 19, 2025
  5.0
  Ordered lunch today. Food was amazing and the gentlemen working was very nice and helpful
• EE

  Eli

  Nov 3, 2025
  1.0
  Pizza sucks, customer service by gabby is horrible. I’ll be eating at a different place next time for sure
• DS

  Dale Skipworth

  Oct 31, 2025
  1.0
  I would give zero stars if I could. Scheduled 3 pizzas for pick up the day before a party. We showed up 10 minutes after our pickup time and our food was not ready. In fact they told us it would be another 40 minutes.

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