Business Details
About
RestaurantAmerican RestaurantFamily Style RestaurantSteak HouseMorton's
Enjoy "The Best Steak... Anywhere" at Morton's The Steakhouse, an upscale, fine dining destination offering prime-aged steaks, seafood, happy hour, cocktails, wine dinners, and more. With a prestigious downtown location in Phillips Point, Morton's West Palm Beach offers elegant private dining rooms ideal for larger or smaller groups.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsAvailable
Location
Hours
Reviews
4.3
746 reviews
5 stars
491
4 stars
104
3 stars
53
2 stars
43
1 star
55
What are people saying?
AI-generated from recent customer reviews
Service Quality
Service quality was inconsistent, with some customers praising attentive staff while others reported long waits and inattentive service.
Food Quality
Food quality received mixed reviews; while some dishes were praised, others were criticized for being bland or poorly executed.
Staff Recognition
Several customers highlighted exceptional service from specific staff members, particularly Annette, who was frequently mentioned for her outstanding hospitality.
Atmosphere
The restaurant's ambiance was described as dark and outdated by some, while others appreciated the classic steakhouse vibe.
Management Response
There were complaints about management's engagement and responsiveness to customer issues, with some customers feeling their concerns were not adequately addressed.
- SBSuper Skrull (Bopeep)Dec 25, 20255.0Beautiful place for Christmas dinner!
- MTMike TherienDec 25, 20254.0Best steak I’ve had in years. Service was pretty embarrassing. Basically forgotten about and ignored the entire experience.
- DDDeeDec 25, 20251.0I had a reservation. First Xmas dinner with my son and friend very poor customer service was more the manager was more worried about my son wearing a hat then customer service mind you her appearance wasn’t up to par at all for management the restraunt old and outdated terrible customer service we definitely won’t be returning Morton’s should look into investigating in it appearance and hire better management with better customer service skills
- LFLatoya Ferguson-tateDec 18, 20255.0Exceptional Service by Annette Annette made our experience at Morton’s truly unforgettable. From the moment we were seated, she was warm, attentive, and incredibly professional. Her knowledge of the menu was outstanding—she offered thoughtful recommendations and explained everything with confidence and care, making our selections easy and perfect. What truly set Annette apart was her attention to detail and genuine hospitality. She anticipated our needs without ever being intrusive, ensured our drinks were always refreshed, and timed each course flawlessly while celebrating my ANGELS collegiate achievements and graduation. It was clear she takes pride in delivering top-tier service and making guests feel valued. Because of Annette, our evening felt elevated and seamless. She represents the very best of fine-dining service, and Morton’s is fortunate to have her. We will absolutely request Annette again and highly recommend her to anyone looking for an exceptional dining experience. Highly impressed and grateful
- YSY SNov 24, 20254.0Morton’s is located downtown West Palm Beach. Due to exterior construction it is easy to miss if not paying attention. On this particular evening the restaurant was not busy at all and we were seated immediately. Our waitress Jordan was very friendly and knowledgeable. The ambiance is dark and sophisticated with dim lighting throughout the restaurant. We began with Espresso Martinis which were delicious. Since this was our first time dining there, I ordered the Morton’s Classic Filet and my guest had the Miso Glazed Sea Bass. The Filet was cooked perfectly and very tender. However the Sea Bass was disappointing for two reasons. Either it was previously frozen due to a slight after taste or overcooked. Neither should have been my guest’s experience since they absolutely love Sea Bass. The Manager was courteous and professional by acknowledging the potential mistake. Overall, it was a pleasant experience. However, we have not decided if we will return in the future. In the likelihood we do; we will probably try another cut of steak rather than their seafood.
Frequently Asked Questions About Morton's The Steakhouse
Does Morton’s The Steakhouse accept reservations?
Yes, Morton’s The Steakhouse accepts reservations and you can make one online via their reservation link.
What types of pickup services are available at Morton’s The Steakhouse?
Morton’s offers both in-store pickup and curbside pickup for your convenience.
What are the regular dinner hours for Morton’s The Steakhouse in West Palm Beach?
Dinner hours are Monday to Thursday from 5:00 PM to 9:00 PM, Friday and Saturday from 4:00 PM to 10:00 PM, and Sunday from 4:00 PM to 9:00 PM.
Is Morton’s The Steakhouse suitable for private events?
Yes, Morton’s offers elegant private dining rooms suitable for both small and large groups, ideal for private events and catering.
What is the dress code at Morton’s The Steakhouse?
The dress code is dressy, reflecting its upscale and fine dining atmosphere.
What types of cuisine and specialties does Morton’s The Steakhouse offer?
Morton’s specializes in prime-aged steaks, seafood, wine, and American cuisine, providing a fine dining experience.
Is Morton’s The Steakhouse family-friendly and accessible?
Yes, Morton’s welcomes families, is wheelchair accessible, and provides seating indoors and outdoors.
What nearby businesses or services can I find around Morton’s The Steakhouse?
Nearby you’ll find financial services like Morgan Stanley advisors, legal services such as Fox Rothschild LLP, and other professionals including accountants and real estate agents.
Are there nearby attractions or clubs to visit before or after dining at Morton’s The Steakhouse?
Yes, the Top of the Point/Phillips Point Club, a resort, is close by and makes a great place to visit before or after your meal.
How can nearby transit or transportation services assist customers visiting Morton’s The Steakhouse?
Customers can use ride services, as there is an option to book an Uber to Morton’s, making it convenient to access the steakhouse in downtown West Palm Beach.