McDonald's

3.5
1921 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6581 Forest Hill Blvd, West Palm Beach, FL
33415, United States

Hours

Reviews

3.5
1,921 reviews
5 stars
745
4 stars
367
3 stars
286
2 stars
148
1 star
375

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including wrong orders, rude staff, and long wait times.

Food Quality

Mixed reviews on food quality; some enjoyed fresh items while others received cold or incorrect orders.

Cleanliness

Concerns raised about cleanliness, particularly in bathrooms and dining areas, with some customers noting unpleasant odors.

Operational Issues

Frequent complaints about misleading hours of operation and disorganization, particularly during busy times.

Customer Experience

Several customers expressed dissatisfaction with the overall experience, citing lack of accountability and poor management.
  • SM
    Sandy M
    Oct 30, 2025
    1.0
    Purchased an iced coffee and it was terrible. It tasted more like a glass of milk. It was also bitter. Last time I will purchase coffee from McDonalds. I plan to stick with Dunkin!
  • SG
    Sophie Gonzalez
    Sep 24, 2025
    5.0
    Love this branch! Sweet people and good fries! Always warm!
  • SS
    Shar
    Sep 20, 2025
    1.0
    Very misleading to be state that this location is open 24 hrs when they don't service customers between the hrs of 3am-5am
  • AM
    Althea M Manor
    Sep 18, 2025
    4.0
    Always friendly service.
  • TC
    Tweety Cat
    Sep 14, 2025
    1.0
    Horrible. I spent money there I got the wrong order. What I received was cold and burnt as if it were sitting out for hours and I didn't even get what I ordered. I contacted the store nobody answers the phone I contacted corporate they refused to do anything. I suggest everybody boycott McDonald's they obviously don't give a crap about their customers. Then again I should have learned my lesson knowing that McDonald's has had numerous lawsuits against them. They serve inedible food constantly from what I understand they're rude very unclean. Please everybody boycott McDonald's Go to Wendy's or someplace else like that. This McDonald's is horrible from what they did to me. It is a big shame I spend so much money there and the food was not what I ordered and it couldn't even be eaten and they refuse to do anything it's amazing how McDonald's does not give a crap about anything but themselves

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 6581 Forest Hill Blvd, West Palm Beach?

McDonald's is open 24 hours a day, 7 days a week at this location.

Does McDonald's at this location offer drive-thru service?

Yes, the McDonald's at 6581 Forest Hill Blvd offers 24/7 drive-thru service.