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McDonald's

3.5
(1913 reviews)

Business Details

(561) 969-0715
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6581 Forest Hill Blvd, West Palm Beach, FL
33415, United States

Hours

Reviews

3.5
1,913 reviews
5 stars
741
4 stars
364
3 stars
283
2 stars
145
1 star
380

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and poor customer service experiences, particularly during busy times.

Food Quality

Several reviews mentioned issues with food quality, including cold items, incorrect orders, and unsatisfactory taste.

Cleanliness

Customers noted cleanliness issues, particularly in the bathrooms and dining area, with some mentioning unpleasant odors.

Staff Attitude

Feedback indicated a lack of professionalism and poor attitudes among staff members, contributing to negative customer experiences.
  • AG
    Anthony Giglio
    Feb 22, 2026
    1.0
    HORRIBLE food! stale and cold fries, nuggets were barely cooked either, the drink dispenser didn’t work. all the works had a poor attitude and gave me dirty looks and wouldn’t let me and my girlfriend use the bathroom!
  • SS
    samantha
    Feb 22, 2026
    1.0
    horrible i needed to use the bathroom and the lady didnt let me cause they were closed acting like im gonna steal their toilet paper it was a real emergency but ofc everyone in this location is disgusting and rude i work at another mcdonalds location and i would never reject a customer who really needs to use the bathroom 😐 do better also if ur store isnt open 24/7 then change the time on google maps cause why does it say its “open” reason why i stopped there
  • JG
    Jeanette Grant
    Feb 22, 2026
    1.0
    I will never come back to this location.They overcharged I caught it at the drive thru window. My grandson happy meal was cold and tasted weird the fries wet and cold and he said chicken nuggets tasted not good. We also ordered sundaes they tasted so strange. We ended up throwing everything out. Waste of money. I felt so bad my grandson was so excited.
  • LL
    Liliana Lopez
    Feb 15, 2026
    1.0
    Horrible service. No customer service. The girl at the first window didn't give you a receipt. My order was wrong, and when I asked for my drink, the lady at the second window told me they didn't charge you for that and closed the window in my face.Her face was like she didn't want to work, and as soon as I got to the window, I could tell with her attitudeI know McDonald's doesn't pay enough for all the bills that people have in 2026, but that is definitely not an excuse to have bad customer service and not have empathy with the customers.
  • JV
    JOSE VAZQUEZ
    Feb 13, 2026
    3.0
    I love McDonald's from Boston ma to Florida always good to me my opinion just needs work in the customer service department.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 6581 Forest Hill Blvd, West Palm Beach?

McDonald's is open 24 hours a day, 7 days a week at this location.

Does McDonald's at this location offer drive-thru service?

Yes, the McDonald's at 6581 Forest Hill Blvd offers 24/7 drive-thru service.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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