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McDonald's

3.5
(1531 reviews)

Business Details

(561) 687-3070
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6858 Okeechobee Blvd, West Palm Beach, FL
33411, United States

Hours

Reviews

3.5
1,531 reviews
5 stars
629
4 stars
270
3 stars
221
2 stars
112
1 star
299

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Some customers reported unsanitary conditions, including dirty food areas and restrooms.

Order Accuracy

Many customers experienced issues with incorrect orders and missing items, leading to frustration.

Food Quality

Feedback on food quality was mixed, with some praising freshness while others noted cold or poorly prepared items.

Staff Attitude

Several reviews mentioned unprofessional behavior from staff, including lack of communication and dismissive attitudes.
  • XX
    xVgMgUPgjM4egr5PhLPxh
    1 day ago
    1.0
    8:30am,9:30am,10:30am Phone number goes straight to voicemail. Your breakfast hours ARE NOT posted anywhere online so people call to find out what your hours are..pushing people to voicemail instead of never answering your phone 😞
  • JL
    JEPHMICA LAMANIERE
    Feb 24, 2026
    5.0
    Good service
  • SM
    Selena Mireles
    Feb 17, 2026
    1.0
    I was very disappointed when I went this evening to order my food. I initially went through the drive-through and they asked me to wait and I waited approximately five minutes and I was saying hello in the intercom. No one came on the intercom so I got off the car to order inside and no one was in the front. Some guy was walking in clocking in and he asked me kindly if I needed help and I said yes can you take my order he took my order And I forgot to order a medium fries so a lady walked by and I asked her if I can add a medium fry to my order and she said no the registers are closed you have to go to the drive-through. I said he just took my order and she said no the registers are closed. You have to go to the drive-through so I said OK but as I was waiting for my food, she closed the register in front of me, she printed receipts from the register and got the money out of the register so instead of taking my order for my fries, She decided to close the register and didn’t want to assist me. This is the same person I had an issue with before she was wearing a black collar shirt. I believe she’s a manager she speaks broken English. She was very rude the last time too, but I never Left any review or I didn’t leave any feedback, but this is the second time she’s been very rude I live down the street and I come here all the time so I didn’t want to make a review about it, but I just think the service there with her as the manager is very bad and she is very unProfessional I have a picture of what she looks like so that I can contact corporate in the morning to let them know what kind of Manager they have running their business.everyone else was very pleasant and always is
  • RB
    ricky bobby
    Jan 1, 2026
    5.0
    cleanest mcdonalds according to beverly and best staff really nice and clean and shelton is best guy that works there
  • PW
    Parker Wade
    Dec 31, 2025
    1.0
    Horrific service, multiple times drive thru and “system is down” or “we don’t have your mobile order” or we can’t help you. Not just once this is a reoccurring event here at this location. 10/10 not dependable.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's on Okeechobee Blvd in West Palm Beach?

McDonald's is open 24 hours a day, 7 days a week, including holidays.

Does this McDonald's offer delivery and what are the delivery hours?

Yes, McDonald's offers delivery service 24/7 every day of the week.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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