McDonald's

3.5
1512 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6858 Okeechobee Blvd, West Palm Beach, FL
33411, United States

Hours

Reviews

3.5
1,512 reviews
5 stars
622
4 stars
267
3 stars
220
2 stars
112
1 star
291

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Customer Service

Service quality varied significantly; some staff were friendly and helpful, while others were rude and dismissive.

Food Quality

Food was often described as lukewarm or not fresh, with several complaints about undercooked items.

Wait Times

Customers frequently experienced long wait times, both in the drive-thru and inside the restaurant.

Cleanliness

Some reviews noted cleanliness issues, including reports of pests and messy conditions.
  • EN
    Elaine Naranjo
    1 day ago
    1.0
    The manager was very nasty. My husband asked if he can order a medium fry and the manager said not right now. That he has to come back. So when I asked her in Spanish again if we can order a medium fry she got upset and placed the order. Then when we tried to pay with apply pay she said she can’t move the payment receiver so I had to ask her to take the phone for Apple Pay payment.
  • CG
    C Grunfeld
    5 days ago
    3.0
    Ok little slow
  • BB
    Blublood
    6 days ago
    5.0
    Good food, dont like kiosks, good service otherwise.
  • AM
    Ashlyn Martinez
    Oct 23, 2025
    5.0
    I think morning/day shift has new management. There’s a Hispanic woman I always see now ant the window and she is ALWAYS smiling and pleasant, the food is always FRESH and nothing has been missing out of the bag since I’ve seen her there. Shout out to her and the Team, The atmosphere is definitely lighter. Love this!
  • DT
    Dakota Taylor
    Oct 19, 2025
    1.0
    Orders often wrong, no matter what sauce you ask for they always give bbq sauce, you have a 50/50 shot of someone actually taking your order in the drive through and not ignoring you. AVOID THIS LOCATION.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's on Okeechobee Blvd in West Palm Beach?

McDonald's is open 24 hours a day, 7 days a week, including holidays.

Does this McDonald's offer delivery and what are the delivery hours?

Yes, McDonald's offers delivery service 24/7 every day of the week.