Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Customer Service
Service quality varied significantly; some staff were friendly and helpful, while others were rude and dismissive.
Food Quality
Food was often described as lukewarm or not fresh, with several complaints about undercooked items.
Wait Times
Customers frequently experienced long wait times, both in the drive-thru and inside the restaurant.
Cleanliness
Some reviews noted cleanliness issues, including reports of pests and messy conditions.
EN
Elaine Naranjo
1 day ago
1.0
The manager was very nasty. My husband asked if he can order a medium fry and the manager said not right now. That he has to come back. So when I asked her in Spanish again if we can order a medium fry she got upset and placed the order. Then when we tried to pay with apply pay she said she can’t move the payment receiver so I had to ask her to take the phone for Apple Pay payment.
CG
C Grunfeld
5 days ago
3.0
Ok little slow
BB
Blublood
6 days ago
5.0
Good food, dont like kiosks, good service otherwise.
AM
Ashlyn Martinez
Oct 23, 2025
5.0
I think morning/day shift has new management. There’s a Hispanic woman I always see now ant the window and she is ALWAYS smiling and pleasant, the food is always FRESH and nothing has been missing out of the bag since I’ve seen her there. Shout out to her and the Team, The atmosphere is definitely lighter. Love this!
DT
Dakota Taylor
Oct 19, 2025
1.0
Orders often wrong, no matter what sauce you ask for they always give bbq sauce, you have a 50/50 shot of someone actually taking your order in the drive through and not ignoring you. AVOID THIS LOCATION.
What are the operating hours of McDonald's on Okeechobee Blvd in West Palm Beach?
McDonald's is open 24 hours a day, 7 days a week, including holidays.
Does this McDonald's offer delivery and what are the delivery hours?
Yes, McDonald's offers delivery service 24/7 every day of the week.
Is there a drive-through available at this McDonald's location?
Yes, the drive-through is open 24/7, allowing convenient ordering any time of day.
What payment options are accepted at McDonald's on Okeechobee Blvd?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Which services are offered at this McDonald's?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
McDonald's is located at 6858 Okeechobee Blvd, West Palm Beach, FL 33411, USA.
Are there nearby fast food options around this McDonald's?
Nearby fast food options include Pizza Hut Express, Taco Bell, and Quiznos, providing customers with alternative dining choices.
What nearby automotive service options are available around McDonald's?
Nearby automotive services include Tires Plus, Take 5 Oil Change, and Acura of Palm Beach, useful for vehicle maintenance while visiting.
Are there convenient nearby amenities for customers visiting McDonald's?
Yes, CVS Pharmacy for medicines, LibertyX Bitcoin ATM for financial services, and UPS Access Point for deliveries are located nearby for customer convenience.
How can customers order from McDonald's using mobile apps?
Customers can order through the McDonald's app available on the Apple App Store and Google Play Store, as well as through McDonald's online ordering links.