McDonald's

3.6
1073 reviews
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Business Details

9835 Okeechobee Blvd, West Palm Beach, FL
33411, United States
(561) 202-6740
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9835 Okeechobee Blvd, West Palm Beach, FL
33411, United States

Hours

Reviews

3.6
1,062 reviews
5 stars
456
4 stars
194
3 stars
147
2 stars
67
1 star
198

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, incorrect orders, and unprofessional behavior from staff and management.

Food Quality

Several reviews mentioned cold or poorly prepared food, with some customers expressing dissatisfaction with the freshness and taste.

Customer Experience

Mixed feedback on customer service, with some praising friendly staff while others highlighted rude interactions and language barriers.

Cleanliness

Some customers noted cleanliness issues in the dining area and with food packaging.

Drive-Thru Efficiency

While some customers appreciated quick service at the drive-thru, others experienced delays and were asked to park for their orders.
  • MC
    mark Conklin
    Nov 17, 2025
    1.0
    Typical unhealthy crappy nasty food.
  • AL
    Aliaksei Liutomski
    Oct 28, 2025
    1.0
    The worst service I’ve ever seen. You’ll wait 30 minutes for your coffee, and no one will bother to tell you that the machine isn’t working. Zero out of a hundred. The manager couldn’t care less about the customers — a completely inadequate person with no understanding of even the most basic things.
  • AM
    Above Average More
    Oct 24, 2025
    1.0
    I don't usually leave bad reviews. However there were 8 people standing around in the kitchen and NO ONE in line... it LITERALLY took 25 mins to get a couple burgers and a couple wraps... they forgot the mcchicken I paid for and of course they forgot the sauces. Why wouldn't they...
  • BC
    Bree C
    Oct 19, 2025
    5.0
    You know a McDonald's is good when your wife says it's the hottest food she's eaten all day (and we just got back from a theme park). They honored my no salt request for the fries, which I'm super grateful for. Food was done fast, on point, workers there are chill and the place is clean. Love the Halloween decor!
  • AM
    Ashlyn Martinez
    Oct 19, 2025
    2.0
    Started coming to this McDonalds because the one down the street had a nasty Hispanic manager that messes up every order and doesn't care. Now I see he is here, I wanted to leave but decided to give it a chance and nope, there was hair on my kids happy meal box, and the fries looked like it had old brown bits of some sort on it. Won’t be coming back here or any McDonald’s this manager is at. I won’t even bother complaining to him bc last time I got laughed at by him and was offered no other solution or anything. This is so upsetting. The last problem was when he sold my 4yro a blob of tartar sauce instead of nuggets! And now this! He clearly does not care about paying customers and children. Also, all the tables were a mess
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Frequently Asked Questions About McDonald's

What are the opening hours for this McDonald's location?

The McDonald's at 9835 Okeechobee Blvd is open daily from 6:00 AM to 1:00 AM.

What are the McDonald's delivery hours?

Delivery is available daily from 6:00 AM to 11:30 PM at this McDonald's location.