Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,066 reviews
5 stars
458
4 stars
194
3 stars
147
2 stars
67
1 star
200
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff, particularly from management.
Food Quality
Several reviews mentioned cold or poorly prepared food, with some customers expressing dissatisfaction with the overall quality.
Customer Experience
Mixed feedback on customer service, with some praising friendly staff while others highlighted disrespectful interactions and language barriers.
Cleanliness
Some customers noted cleanliness issues in the dining area and with food presentation.
- JSJames SmithJan 1, 20261.0Been at curbside for 20 min still waiting for a McDouble and small fries
- MSMayelin Pompa sanchezDec 13, 20255.0Nuestra experiencia familiar fue excepcional, y es importante recordar que cada vivencia es única. Les otorgamos una calificación de 10 sobre 10. Recomendamos encarecidamente sus servicios debido a su excelente trato, eficiencia y pulcritud.
- C_Codename _GamerGuyNov 27, 20251.0Everytime I have went to this McDonalds they NEVER give me everything I order. Latest example was this morning. Ordered breakfast food which included 2 meals which include hash browns. No hash browns. Parked went in and “ the store manager” she identified herself as was rude. Never said they were sorry. Got home and remembered I ordered a bag of ice - NO ICE. Had to drive back to the restaurant same rude “store manager” no I’m sorry. So I had words with her then she claimed the employee gave me the ice at the window!! What a lie - I certainly would not drive all he way back to get what I paid for IF I received it. Never will I go back.
- LGLady GiorgioNov 27, 20251.0This place is horrible. I’ve stood at the register for 7 mins and the “people” behind the counter (I won’t even call them employees because employees are supposed to be working and helping the customer) not one person asked if I needed help… the manager even walked by me and didn’t say a word. Useless service! Thanksgiving Day and not a pleasant person nor service. I took my business elsewhere! And I’d recommend everyone else do the same. (If someone was wondering why I didn’t order off the kiosk or online, it’s because the kiosk and online app do not offer the substitutions that I was looking for and I needed to have a human being make the substitutions at the register- don’t get me started on why I didn’t go to the drive-through and ask them to make the changes because that’s just a joke in and of itself)
- MCmark ConklinNov 17, 20251.0Typical unhealthy crappy nasty food.
Frequently Asked Questions About McDonald's
What are the opening hours for this McDonald's location?
The McDonald's at 9835 Okeechobee Blvd is open daily from 6:00 AM to 1:00 AM.
What are the McDonald's delivery hours?
Delivery is available daily from 6:00 AM to 11:30 PM at this McDonald's location.
Does this McDonald's offer drive-thru service?
Yes, this McDonald's has a drive-thru open daily from 6:00 AM to 1:00 AM.
What payment methods does this McDonald's accept?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, or Visa at this location.
Can I order McDonald's for delivery or pickup online?
Yes, you can order for curbside pickup, delivery, same-day delivery, and no-contact delivery through their online ordering system or mobile app.
Where is this McDonald's located?
This McDonald's is located at 9835 Okeechobee Blvd, West Palm Beach, FL 33411, USA.
Are there any banks near this McDonald's?
Yes, nearby banks include Wells Fargo Bank and Truist, which can be convenient if you need financial services during your visit.
What dining options are available near this McDonald's?
Nearby dining options include another McDonald's, MrBeast Burger, Ruby Tuesday, and Bull Top Taste Restaurant for diverse food choices.
Are there fitness facilities close to this McDonald's?
Yes, LA Fitness West Palm is nearby, allowing you to combine a workout with a meal conveniently.
Does this McDonald's offer any rewards or special programs?
Yes, you can earn points for free food through MyMcDonald's Rewards program.