Brand Certified
McDonald's
3.6(1085 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
9835 Okeechobee Blvd, West Palm Beach, FL
33411, United States
Certified by McDonald's • Mar 01, 2026
(561) 202-6740
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
1,085 reviews
5 stars
462
4 stars
194
3 stars
148
2 stars
68
1 star
203
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and unhelpful staff, particularly from management.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about missing items and unsatisfactory taste.
Customer Experience
Mixed feedback on customer service, with some praising friendly staff while others highlighted rudeness and lack of professionalism.
Cleanliness
Concerns were raised about the cleanliness of the dining area and food preparation, with some customers noting unsanitary conditions.
- CMCrystal McClainFeb 21, 20261.0Went on way home from work. When I went to bite into my cheeseburger no meat. Why is this even a thing?
- RCRene ChoyFeb 16, 20265.0It's McDonalds, but I think they know me... It's me, the Thursday, Friday guy with the nuggets, fries and soda. Employees are pretty nice and atmosphere is better than most McDonald's. Food is... Fast
- KCKrystal CrispyFeb 11, 20263.0an hour before closing and they barricaded the drive thru line, almost their entire night shift is always giving burger king level service. their morning team is fantastic tho so that’s why it’s 3 stars not 2
- JJJFeb 9, 20262.0Left off the cheese on my mcchicken but charged me. No honey with my chicken nuggets. Which I repeated twice and clarified not honey mustard. No sauces included at all with a ten piece. Ridiculous. $30 dollars and I didn’t get half my order and the other half was wrong. Lazy lazy lazy
- LPLili PerezJan 27, 20261.0Worst McDonald’s there is in Royal Palm Beach. They do not answer the phone. I ordered chicken nuggets. It didn’t even bring my sauce. I paid extra for extra sauce. It didn’t bring it either. Plus I asked french fries without salt and they put salt on it. This is the worst McDonald’s there is I don’t know how DoorDash does business with them, and if there is a manager there, she should be responsible at least to answer the phone. The big Mac was thrown nasty, barely no sauce, missing meat
Frequently Asked Questions About McDonald's
What are the opening hours for this McDonald's location?
The McDonald's at 9835 Okeechobee Blvd is open daily from 6:00 AM to 1:00 AM.
What are the McDonald's delivery hours?
Delivery is available daily from 6:00 AM to 11:30 PM at this McDonald's location.
Does this McDonald's offer drive-thru service?
Yes, this McDonald's has a drive-thru open daily from 6:00 AM to 1:00 AM.
What payment methods does this McDonald's accept?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, or Visa at this location.
Can I order McDonald's for delivery or pickup online?
Yes, you can order for curbside pickup, delivery, same-day delivery, and no-contact delivery through their online ordering system or mobile app.
Where is this McDonald's located?
This McDonald's is located at 9835 Okeechobee Blvd, West Palm Beach, FL 33411, USA.
Are there any banks near this McDonald's?
Yes, nearby banks include Wells Fargo Bank and Truist, which can be convenient if you need financial services during your visit.
What dining options are available near this McDonald's?
Nearby dining options include another McDonald's, MrBeast Burger, Ruby Tuesday, and Bull Top Taste Restaurant for diverse food choices.
Are there fitness facilities close to this McDonald's?
Yes, LA Fitness West Palm is nearby, allowing you to combine a workout with a meal conveniently.
Does this McDonald's offer any rewards or special programs?
Yes, you can earn points for free food through MyMcDonald's Rewards program.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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