McDonald's

3.5
1500 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
828 S Military Trl, West Palm Beach, FL
33406, United States

Hours

Reviews

3.5
1,500 reviews
5 stars
610
4 stars
269
3 stars
186
2 stars
117
1 star
318

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with several instances of poor customer service and long wait times.

Food Quality

Mixed reviews on food quality, with some customers enjoying fresh meals while others complained about incorrect orders and unsanitary conditions.

Cleanliness

Multiple reviews highlighted dirty tables and restrooms, indicating a need for better cleanliness standards.

Management Issues

Several customers noted ineffective management, including poor communication and lack of staff training.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their excellent service and the overall atmosphere.
  • AR
    Ariel Romero
    5 days ago
    5.0
    My everyday routine for breakfast before go to work i love this place, and my kids favorite..
  • MA
    Marie Alexandre
    Dec 9, 2025
    1.0
    You can eat much healthier for the same price.
  • SK
    Simon Karim
    Dec 9, 2025
    1.0
    I saw a homeless veteran near this McDonald’s. I figured I could go and give them a hot meal for breakfast. On the sign board, they had a deal for $2.89 a sandwich and a hash brown. I ordered it. They don’t wanna charge me the $2.89. I said it’s on your sign board. She said it’s been there for a year we can’t change it to order something else Every single McDonald’s if you want a hot coffee, you could choose French vanilla or one of the other flavors So I got the coffee without the flavor that I wanted the atmosphere of these people, including the manager was so sad I would never come back to this McDonald’s again this McDonald’s, charges you for everything and dimes you for everything
  • RC
    Ronnie Cravenho
    Dec 8, 2025
    1.0
    Well, there’s dangerous bones in the chicken nuggets
  • LR
    Luigi Reyes
    Nov 29, 2025
    1.0
    10:03am more or less 12/29 went to place a order for hot cakes for my daughter through drive thru. Got instant attitude from a lady who was taking my order. Cancelled my order immediately and this place wont see me again. Keep your bad attitude at home

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 828 S Military Trl, West Palm Beach?

This McDonald's location is open 24 hours a day, 7 days a week, including for delivery and drive-thru services.

Does McDonald's offer delivery and pickup options?

Yes, McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.