McDonald's

3.4
2316 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4275 45th St, West Palm Beach, FL
33409, United States

Hours

Reviews

3.4
2,316 reviews
5 stars
838
4 stars
432
3 stars
378
2 stars
182
1 star
486

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items.

Cleanliness

Several reviews highlighted unsanitary conditions, particularly in the bathrooms and food preparation areas.

Management Issues

Customers expressed dissatisfaction with management's handling of service issues and staff behavior.

Customer Experience

Overall, many customers felt that the experience was disappointing, with a lack of professionalism and respect from staff.
  • NR
    Nelson Rodriguez
    Oct 4, 2025
    1.0
    Absolutely horrible service and very unprofessional staff and don’t get me started on the daytime manager. This place should be ashamed of themselves!!!
  • SW
    sheryl walker
    Sep 21, 2025
    5.0
    they treat you good they helpful 💯 the store always clean love there prices
  • WS
    William Spooner
    Sep 19, 2025
    5.0
    Best mcdonalds experience ive ever had
  • HP
    Hazel Patty
    Sep 18, 2025
    1.0
    The drive thru attendant today, 9/18/25 at 7 am gave me my food and started walking away. I asked her for got sauce and intended to ask for my receipt but she walked away immediately. When she came back with the hot sauce, i asked for my receipt. She said, with an attitude, "you gotta tell me what you want all at once instead of ..." I told her she walked away too fast the first time and she started mumbling idk what as she walked away. I will not be returning here. Why was it such a task to give me my receipt? Should I not be allowed to have the proof of my purchase? A bare minimum request and giving attitude...
  • ND
    Nicketa Divernat
    Sep 9, 2025
    1.0
    I’m so disappointed with this location I been in line for over 10 min the lady told me to get my app ready she’ll back to me and never got back it’s like she forgot I was in line 1 another car pulls up in line 2 and the girl took his order I had to drive around I was really upset they need to do better !

Frequently Asked Questions About McDonald's

What are the main business hours for this McDonald's location in West Palm Beach, FL?

The McDonald's at 4275 45th St, West Palm Beach, FL is open daily from 5:00 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM.

When is the drive-thru service available at this McDonald's?

Drive-thru is available daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.