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McDonald's

3.3
(1587 reviews)

Business Details

(561) 848-6783
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4145 Blue Heron Blvd, West Palm Beach, FL
33404, United States

Hours

Reviews

3.3
1,587 reviews
5 stars
541
4 stars
298
3 stars
242
2 stars
133
1 star
373

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional staff, with several instances of poor handling of orders and complaints.

Order Accuracy

Numerous reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.

Speed of Service

Customers frequently mentioned long wait times in both drive-thru and in-store, with some experiencing delays of over 30 minutes.

Cleanliness

Several reviews noted cleanliness issues, including dirty tables and restrooms, impacting the overall dining experience.

Food Quality

Mixed feedback on food quality, with some customers receiving cold or poorly prepared items.
  • PK
    Paul Kessler
    4 days ago
    1.0
    Oder an extra value meal . What I got something totally else
  • EJ
    Emily Jasman
    Feb 23, 2026
    4.0
    This is a smaller McDonald’s in a very busy area. We used our rewards app., but didn’t get the reward we expected. The server was very nice though and she was super busy, so it wasn’t that big of a deal. The atmosphere is what you’d expect for a fast food restaurant.
  • NF
    Nick Fermin
    Jan 29, 2026
    4.0
    Had called to give a good review and asked for a manager on the phone but the person I was speaking too acted like they didn't hear me but responded to everything I was saying when asked for a manager.Not all phone calls are for complaints!Just wanted to let the manger know that the staff is doing wonderful and very helpful.
  • CC
    Christine
    Jan 28, 2026
    1.0
    We buy McDonald’s pretty regularly. We like breakfast, nuggets. Big Mac, and quarter pounders, and we’ve bought from this store. We will never buy from this store again. Ever. I stopped in and asked a manager to unlock the bathroom. She said it was only for paying customers. My response was, I have an app with thousands of points on it, does that count? She said no. She did, however open the bathroom. Unacceptable response. FYI, I had planned on buying a strawberry shake after I used the bathroom. Fortunately, there’s always another McDonald’s. I visited the requested McDonalds feedback link. That’s a long form, and I’m not interested in the manager having my details. Thank you for reaching out, but I’m not looking for recompense, and I have nothing to add.
  • GS
    Gregory Singer
    Jan 26, 2026
    5.0
    Busy place, open late. Food hot and fries too. Staff quick and if not it's because they cant put their cellphone down. That only happened once.

Frequently Asked Questions About McDonald's

What are McDonald's operating hours at 4145 Blue Heron Blvd, West Palm Beach?

McDonald's at 4145 Blue Heron Blvd, West Palm Beach is open daily from 5:00 AM to 1:00 AM.

Does this McDonald's location have a drive-thru service?

Yes, this McDonald's location has a drive-thru service available daily from 5:00 AM to 1:00 AM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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