Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Mixed reviews on customer service; some praised the staff for being polite and prompt, while others reported rudeness and unprofessional behavior.
Order Accuracy
Frequent complaints about incorrect orders and missing items, with many customers advising to check orders before leaving.
Speed of Service
Consistent issues with slow service, particularly in the drive-thru, with long wait times reported by multiple customers.
Cleanliness
Reports of cleanliness vary; some customers noted clean restrooms and tables, while others described dirty conditions.
Food Quality
Inconsistent food quality, with some customers receiving fresh and hot meals, while others reported cold or poorly prepared food.
KO
Kyle Osler
5 days ago
1.0
Never received my order in a timely manner
EK
E K
Nov 14, 2025
1.0
Unbelievably slow. There were 6 cars in the drive thru and the line didn't move an inch for 5 minutes. Was the person at the front ordering the entire menu? Maybe. It was so bad 2 cars left the line and that didn't matter. So I left the line and did curb side pickup. I probably should have waited in line because the app said "2-5 minutes" but that's a lie. After waiting for about 10 minutes I got up and went inside. Told them "I have a curbside pickup" and the lady at the counter turned around and handed me my bag... Really... It was just sitting there and no one bothered to take it out?
What a horrible location. Maybe they need more employees or something but how can you run a store like that? Absolute insanity.
SR
Steve Roquemore
Nov 12, 2025
5.0
Food was good, slow and not a clean table to be found in the dining room.
BI
Bob Irish
Nov 11, 2025
1.0
They mess up your order consistently.
JE
James Evans
Oct 29, 2025
5.0
I happened to be in there when they were dealing with an emergency but I couldn't help but notice that everyone in there was very helpful and it seemed to be a very professionally run McDonald's in not the greatest of areas. This was refreshing to see so I felt it deserved a five-star review. It's nice to see employees care about their business!
You can order McDonald's delivery online at https://mcdonalds.order.online/business/-5579 or via their mobile apps.
What types of payment does this McDonald's location accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I earn rewards at McDonald's West Palm Beach?
You can earn points for free food through MyMcDonald’s Rewards program. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
Are there nearby restaurants to McDonald's at 4145 Blue Heron Blvd?
Yes, nearby restaurants include another McDonald's, Denny's which is known for breakfast and brunch, and other eateries in the area.
What nearby gas stations can customers use when visiting McDonald's?
Customers can find several nearby gas stations such as RaceTrac, Chevron, and Chevron Station Riviera Beach for refueling while visiting McDonald's.
Are there hotels near McDonald's at 4145 Blue Heron Blvd?
Yes, Super 8 by Wyndham Riviera Beach West Palm Beach and SiliconAndhra ManaBadi are nearby hotels where customers might stay.
What services does this McDonald's location provide for convenience?
This McDonald's offers drive-thru, mobile ordering, WiFi, gift cards, and McDelivery services for customer convenience.