Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times and orders taking much longer than expected.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, with customers often receiving the wrong items or missing parts of their orders.
Customer Service
Feedback indicated a mix of experiences with staff, ranging from polite and helpful to rude and unprofessional, contributing to a negative overall impression.
Cleanliness
Several customers noted cleanliness issues, including dirty tables and restrooms, which detracted from their dining experience.
Technology Issues
Multiple reviews mentioned problems with ordering kiosks and payment systems, leading to frustration and delays.
EA
Elliot A.
3 days ago
4.0
It's the staple of America's fast food restaurant very consistent very well run the people who work their knowledgeable and courteous! It's my number one go to fast food chain in America I highly recommend it this one in particular does very well and I will continue to go there and everybody will & Grace the french fries are the best of any chain in the planet earth! I particularly like their breakfast menu sausage egg McMuffin is the bomb!
TL
Terence Lee
5 days ago
4.0
Everything was good except the fries were too salty
MM
Michael Munoz
Dec 21, 2025
5.0
Very clean and busy
SP
Sharlene Perez
Dec 13, 2025
1.0
Two lanes for the drive through, literally everybody ordered and I was stuck waiting. Two cars come and they take their order first then mines. What’s the point of having two damn lanes for.
BI
Bob Irish
Nov 28, 2025
1.0
If it’s cold and it’s early morning guaranteed to not have hot coffee. Third time I come here cause I work nearby and have to get iced coffee or frappe in below 55 degrees weather. It’s only been cold a few times so far these few months so for it to happen three times already shows hot coffee is not a priority for this place if you want hot coffee go to WaWa or something.
You can order McDonald's delivery online at https://mcdonalds.order.online/business/-5579 or via their mobile apps.
What types of payment does this McDonald's location accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I earn rewards at McDonald's West Palm Beach?
You can earn points for free food through MyMcDonald’s Rewards program. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
Are there nearby restaurants to McDonald's at 4145 Blue Heron Blvd?
Yes, nearby restaurants include another McDonald's, Denny's which is known for breakfast and brunch, and other eateries in the area.
What nearby gas stations can customers use when visiting McDonald's?
Customers can find several nearby gas stations such as RaceTrac, Chevron, and Chevron Station Riviera Beach for refueling while visiting McDonald's.
Are there hotels near McDonald's at 4145 Blue Heron Blvd?
Yes, Super 8 by Wyndham Riviera Beach West Palm Beach and SiliconAndhra ManaBadi are nearby hotels where customers might stay.
What services does this McDonald's location provide for convenience?
This McDonald's offers drive-thru, mobile ordering, WiFi, gift cards, and McDelivery services for customer convenience.