McDonald's

3.3
1576 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4145 Blue Heron Blvd, West Palm Beach, FL
33404, United States

Hours

Reviews

3.3
1,576 reviews
5 stars
535
4 stars
296
3 stars
242
2 stars
133
1 star
370

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times and orders taking much longer than expected.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, with customers often receiving the wrong items or missing parts of their orders.

Customer Service

Feedback indicated a mix of experiences with staff, ranging from polite and helpful to rude and unprofessional, contributing to a negative overall impression.

Cleanliness

Several customers noted cleanliness issues, including dirty tables and restrooms, which detracted from their dining experience.

Technology Issues

Multiple reviews mentioned problems with ordering kiosks and payment systems, leading to frustration and delays.
  • EA
    Elliot A.
    3 days ago
    4.0
    It's the staple of America's fast food restaurant very consistent very well run the people who work their knowledgeable and courteous! It's my number one go to fast food chain in America I highly recommend it this one in particular does very well and I will continue to go there and everybody will & Grace the french fries are the best of any chain in the planet earth! I particularly like their breakfast menu sausage egg McMuffin is the bomb!
  • TL
    Terence Lee
    5 days ago
    4.0
    Everything was good except the fries were too salty
  • MM
    Michael Munoz
    Dec 21, 2025
    5.0
    Very clean and busy
  • SP
    Sharlene Perez
    Dec 13, 2025
    1.0
    Two lanes for the drive through, literally everybody ordered and I was stuck waiting. Two cars come and they take their order first then mines. What’s the point of having two damn lanes for.
  • BI
    Bob Irish
    Nov 28, 2025
    1.0
    If it’s cold and it’s early morning guaranteed to not have hot coffee. Third time I come here cause I work nearby and have to get iced coffee or frappe in below 55 degrees weather. It’s only been cold a few times so far these few months so for it to happen three times already shows hot coffee is not a priority for this place if you want hot coffee go to WaWa or something.

Frequently Asked Questions About McDonald's

What are McDonald's operating hours at 4145 Blue Heron Blvd, West Palm Beach?

McDonald's at 4145 Blue Heron Blvd, West Palm Beach is open daily from 5:00 AM to 1:00 AM.

Does this McDonald's location have a drive-thru service?

Yes, this McDonald's location has a drive-thru service available daily from 5:00 AM to 1:00 AM.