Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude and unprofessional staff, with several instances of poor handling of orders and complaints.
Order Accuracy
Numerous reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.
Speed of Service
Customers frequently mentioned long wait times in both drive-thru and in-store, with some experiencing delays of over 30 minutes.
Cleanliness
Several reviews noted cleanliness issues, including dirty tables and restrooms, impacting the overall dining experience.
Food Quality
Mixed feedback on food quality, with some customers receiving cold or poorly prepared items.
PK
Paul Kessler
4 days ago
1.0
Oder an extra value meal .
What I got something totally else
EJ
Emily Jasman
Feb 23, 2026
4.0
This is a smaller McDonald’s in a very busy area. We used our rewards app., but didn’t get the reward we expected. The server was very nice though and she was super busy, so it wasn’t that big of a deal.
The atmosphere is what you’d expect for a fast food restaurant.
NF
Nick Fermin
Jan 29, 2026
4.0
Had called to give a good review and asked for a manager on the phone but the person I was speaking too acted like they didn't hear me but responded to everything I was saying when asked for a manager.Not all phone calls are for complaints!Just wanted to let the manger know that the staff is doing wonderful and very helpful.
CC
Christine
Jan 28, 2026
1.0
We buy McDonald’s pretty regularly. We like breakfast, nuggets. Big Mac, and quarter pounders, and we’ve bought from this store. We will never buy from this store again. Ever. I stopped in and asked a manager to unlock the bathroom. She said it was only for paying customers. My response was, I have an app with thousands of points on it, does that count? She said no. She did, however open the bathroom. Unacceptable response. FYI, I had planned on buying a strawberry shake after I used the bathroom. Fortunately, there’s always another McDonald’s.
I visited the requested McDonalds feedback link. That’s a long form, and I’m not interested in the manager having my details. Thank you for reaching out, but I’m not looking for recompense, and I have nothing to add.
GS
Gregory Singer
Jan 26, 2026
5.0
Busy place, open late. Food hot and fries too. Staff quick and if not it's because they cant put their cellphone down. That only happened once.
You can order McDonald's delivery online at https://mcdonalds.order.online/business/-5579 or via their mobile apps.
What types of payment does this McDonald's location accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I earn rewards at McDonald's West Palm Beach?
You can earn points for free food through MyMcDonald’s Rewards program. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
Are there nearby restaurants to McDonald's at 4145 Blue Heron Blvd?
Yes, nearby restaurants include another McDonald's, Denny's which is known for breakfast and brunch, and other eateries in the area.
What nearby gas stations can customers use when visiting McDonald's?
Customers can find several nearby gas stations such as RaceTrac, Chevron, and Chevron Station Riviera Beach for refueling while visiting McDonald's.
Are there hotels near McDonald's at 4145 Blue Heron Blvd?
Yes, Super 8 by Wyndham Riviera Beach West Palm Beach and SiliconAndhra ManaBadi are nearby hotels where customers might stay.
What services does this McDonald's location provide for convenience?
This McDonald's offers drive-thru, mobile ordering, WiFi, gift cards, and McDelivery services for customer convenience.
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