Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow service, rude employees, and incorrect orders, leading to a generally negative perception of customer service.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and bathrooms, which detracted from the overall dining experience.
Food Quality
While some customers enjoyed the food, there were complaints about cold or poorly prepared items, as well as issues with missing items from orders.
Positive Staff Interactions
A few reviews highlighted positive experiences with specific staff members who provided excellent service, indicating that not all interactions were negative.
JW
James Watts
5 days ago
1.0
Breakfast gave me diarrhea
KH
Keidy Hernandez
Feb 22, 2026
2.0
En mi opinión este era el mejor Macdonald de Palm Beach que daba mejor servicio pero noce que pasó si cambiaron los trabajadores son lentos y nunca dan la comida completa a veces se tardan de lo normal es Orrible el servicio hay siempre clientes peliando por el mal servicio
RM
Rafael martinez
Jan 1, 2026
3.0
Took almost 15 minutes to get my food and I was the only 1 in line
CP
Chris Pedroso
Dec 14, 2025
1.0
Horrible experiencia servicio muy lento no me antendieron bien ,they are slow in all the posible ways ,nobody was able to got a conversation whit me