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McDonald's

3.6
(2450 reviews)

Business Details

(561) 640-4280
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1720 Palm Beach Lakes Blvd, West Palm Beach, FL
33401, United States

Hours

Reviews

3.6
2,450 reviews
5 stars
1,025
4 stars
457
3 stars
349
2 stars
166
1 star
453

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including incorrect orders, rude staff, and long wait times.

Cleanliness

Several reviews highlighted unsanitary conditions, particularly in the bathrooms and dining area.

Food Quality

Mixed feedback on food quality, with some customers enjoying their meals while others reported cold or poorly prepared food.

Operational Hours

Customers expressed frustration over inconsistent operating hours, particularly regarding the claim of being open 24 hours.
  • TC
    tony charboneau
    5 days ago
    5.0
    Went for dessert.
  • MA
    Miky A
    Feb 25, 2026
    2.0
    No muy limpio el lugar y tenía un pedazo de cartón o algo parecido dentro de mi comida 🤔
  • GF
    Garth Francis
    Feb 14, 2026
    5.0
    It's fantastic
  • DD
    Dess Did Dat
    Feb 7, 2026
    1.0
    I am so over this location, their Staff, and service. They have messed up my order numerous time I dont even know where to begin. I once paid for extra bacon on my burger and never got the bacon. When I went back to let them know they wouldnt even try to fix the error. I paid an extra 3 dollars on a sandwich for nothing but I let it slide. Also, every time I ask for extra onions, they give me NO onions. Then one time I went around 4 a.m. and they said they werent serving any food and made up some BS excuse as to why. Just LOUSY AND LAZY!!! I thought this was 24 HOURS?!?!?!?! My last straw was when I ordered breakfast on the McDonalds app before 10:30. When I got there at 10:34 they tried to tell me breakfast is over. That they threw out all the breakfast. When I KNOW thats not true because I WORKED THERE! I know how it goes!! And If thats the case why was I able to order breakfast on the app and WHAT is the point of the mobile app if youre just gonna make the order when I get there. Thats not really skipping a line because when I do order on the mobile app I get pulled forward and STILL have to wait. I wouldnt mind spending a few extra dollars at chic fil a at this point because at least Ill know Im getting quality service thats actually WORTH my money! And its not completely on the workers. Ive worked there myself so I understand the pressure of drive thru times and getting through rushes but I have excused this DIRT POOR service long enough. Im through with the incompetent, inhospitable, LOUSY service of this location.
  • MC
    Micah Coyle
    Jan 30, 2026
    1.0
    Not open 24 hours as they say. Ordered in the app only for them to tell me they were closed at 4am.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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