McDonald's

3.6
2467 reviews
Get DirectionsCallWebsite

Business Details

1720 Palm Beach Lakes Blvd, West Palm Beach, FL
33401, United States
(561) 640-4280
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1720 Palm Beach Lakes Blvd, West Palm Beach, FL
33401, United States

Hours

Reviews

3.6
2,467 reviews
5 stars
1,031
4 stars
463
3 stars
352
2 stars
166
1 star
455

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including incomplete orders, rude staff, and long wait times.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Cleanliness

Several customers noted unsanitary conditions in the restaurant and bathrooms, impacting their overall experience.

Operational Issues

Customers frequently mentioned problems with the restaurant's hours and systems being down, leading to confusion and dissatisfaction.

Food Quality

While some customers enjoyed the food, others described it as cold or stale, indicating inconsistency in food preparation.
  • RP
    Raymond Prudent
    2 days ago
    1.0
    Bit into chicken sandwich and pulled out thru my teeth was a black straight Hispanic type hair in my sandwich .. the worker should be wearing hair coverings
  • CL
    Cici Lewis
    Jan 1, 2026
    1.0
    The service here is horrible the girl at the first window has a horrible attitude today is 1/1 at 5pm she extremely rude.
  • PM
    Phoenix Maxximus
    Dec 31, 2025
    5.0
    Just your average mc donalds. The food is always fresh and tasty and they have everything in stock. The mc flurrys were also tasty as they could be. Parking also isnt too hard to find considering the giant target parking lot. Couldn't have wished for more 5 stars.
  • PR
    PNM Food Reviews
    Dec 18, 2025
    1.0
    Despite being advertised as open 24 hours, my visit was a bit of a head-scratcher. When I arrived they said they were only doing DoorDash and Uber Eats orders. It left me wondering whether this was an official company policy or simply up to that particular shift. Either way, it felt odd for a restaurant that’s supposed to be open around the clock.
  • SS
    Sky-chan
    Dec 10, 2025
    1.0
    I was extremely disappointed with the service I received at this location today. Not only were my orders incomplete, but the staff were not helpful when I politely asked for the issues to be corrected. In the end, both the kids’ meal I ordered for my daughter and my own meal were still incorrect, with my daughter receiving less than what I ordered and my own meal missing entirely. The level of hospitality was abysmal and far below what should be expected. Fast food is intended to be quick and convenient, not a 30+ minute experience. In the future, I will choose to order from the nearby Chick-fil-A due to their comparable pricing and superior service.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the McDonald's West Palm Beach location's hours of operation?

This McDonald's is open 24 hours a day, seven days a week for dine-in, delivery, and drive-thru services.

Does this McDonald's location offer delivery or pickup options?

Yes, they offer curbside pickup, delivery including same-day and no-contact delivery options.