McDonald's

3.6
2449 reviews
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Business Details

1720 Palm Beach Lakes Blvd, West Palm Beach, FL
33401, United States
(561) 640-4280
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1720 Palm Beach Lakes Blvd, West Palm Beach, FL
33401, United States

Hours

Reviews

3.6
2,449 reviews
5 stars
1,025
4 stars
461
3 stars
351
2 stars
167
1 star
445

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Food Quality

While some customers praised the food for being hot and fresh, others experienced issues with missing items and incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant and bathrooms, indicating a need for better maintenance.

Monopoly Promotion

Several customers expressed frustration over the lack of Monopoly game pieces, which were often unavailable despite promotional signage.

Operational Hours

Customers noted discrepancies in advertised 24-hour service, with many reporting that the location was closed during late-night hours.
  • KM
    Kim M
    Nov 9, 2025
    5.0
    I love this location. they get the orders correct more often than other locations, and seem to have a good team which means they prob have good management. as we all know, portions seemed to decrease after 2020....meaning I stopped getting their chicken sandwich because the portion is now a joke and once I got a half cooked/hard in the center chicken piece which was gross. the mcchicken is now my go to chicken sandwich, and the nuggets are OK. my ONLY complaint is when I ask for / select TEN ketchup packets in the app, they will give me 8 at most. IF YOURE NOT GOING TO COUNT THEM, THEN ERR ON THE SIDE OF GIVING MORE....NOT LESS. I need that amount of ketchup if I'm getting a large fry and sandwiches.and ten is the max the app allows.
  • LM
    linye mauvaisdante
    Nov 8, 2025
    1.0
    My husband placed an order today Saturday november 8th,2025 at 9:07am. he left the house at 9:20am. He made it to mcdonald drive thru at 9:27am. They had him parked and served everyone else. Now that doesnt make no sense. The drive thru suppose to have the food ready to go. That is what really got me thinking. Then the food was cold. Like really. This is why i stop going to mcdonald on palm beach lakes. My spouse just wanted to be romantic . I guess. But never again.
  • CL
    Celeste Labonia
    Nov 2, 2025
    5.0
    Hay opciones de pasta riquísimas! El área de juegos es impecable. Nos encantó para descansar y rato mientras las niñas jugaban.
  • LM
    Laura Miller
    Oct 30, 2025
    5.0
    Renovated differently from last time I was there (nice) and cool place. They're pretty much sold out of all Monopoly pieces except Filet O Fish and 10 piece Chicken McNuggets.
  • AM
    Annie Montano
    Oct 30, 2025
    2.0
    The food was very hot and fresh. I am upset at the fact that I actually am collecting the monopoly pieces. I was stolen 6 opportunities. I actually play the game and keep the pieces. Here is proof that they didn’t have no more at this location. The other box was from a different location.
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Frequently Asked Questions About McDonald's

What are the McDonald's West Palm Beach location's hours of operation?

This McDonald's is open 24 hours a day, seven days a week for dine-in, delivery, and drive-thru services.

Does this McDonald's location offer delivery or pickup options?

Yes, they offer curbside pickup, delivery including same-day and no-contact delivery options.