McDonald's

3.4
1602 reviews
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Business Details

1775 Military Trl, West Palm Beach, FL
33409, United States
(561) 684-9120
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1775 Military Trl, West Palm Beach, FL
33409, United States

Hours

Reviews

3.4
1,602 reviews
5 stars
616
4 stars
265
3 stars
256
2 stars
125
1 star
340

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Cleanliness

While some reviews praised the cleanliness of the restaurant, others noted dirty tables and unsanitary conditions.

Food Quality

Mixed feedback on food quality; some enjoyed hot and fresh meals, while others received cold or improperly cooked items.

Customer Experience

Several customers expressed dissatisfaction with their overall experience, citing issues with management and staff attitudes.
  • AX
    Adam Xenon
    Dec 13, 2025
    1.0
    One star for no app deals. That means it’s a stingy owner. I hate stingy people.
  • MR
    Miriam Rodriguez
    Dec 10, 2025
    5.0
    Co Ida rápida calientita. Excelente atención.
  • JG
    Jonathan Garcia
    Nov 22, 2025
    1.0
    Extremely bad service Cashiers had an attitude They messed up my order The maintenance guy always loves to mop when it’s very busy in the morning when people want to sit down and enjoy our meals He starts sweeping and mopping the floor and expects us to walk around the whole McDonald’s Just for him to finish cleaning the dining room This McDonald makes me not want to go sit down and enjoy my meal Smh not cool at all
  • RG
    Ricardo Gonzalez
    Nov 10, 2025
    1.0
    Lil Girl taking orders at the window is extremely rude for no reason.. shouldn’t be in customer service if you don’t know how to talk to people … telling me rudely to move … you can ask me to drive to the next wind and would be gladly too but not When you tell somebody to move What is wrong with people these days?
  • JB
    Jamie Bostrom
    Nov 9, 2025
    1.0
    I don’t usually leave any feedback but this place has messed up my order so many times I’m tired of it. I understand a mistake sometimes but they legit got every single order wrong tonight. 2 adults and 2 kids meals and all of them were either wrong or missing a bunch of stuff. I’ll go out of my way to go somewhere else for a quick meal with the kids because of how crappy their service and they can’t get a single order correct. Also it doesn’t help that we sit there for 10 minutes waiting for food every time. If you are going to make us wait for 10 minutes, at least get order right. Tired of this damn place
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Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's in West Palm Beach is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery service?

Yes, it offers delivery service 24/7 with options including curbside pickup, same-day delivery, and no-contact delivery.