McDonald's

3.4
1423 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
100 State Rd 7, West Palm Beach, FL
33414, United States

Hours

Reviews

3.4
1,423 reviews
5 stars
562
4 stars
224
3 stars
182
2 stars
100
1 star
355

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and wrong food being served.

Customer Service

Many reviews highlighted poor customer service, including rude staff and lack of attention to customers.

Wait Times

Customers frequently complained about long wait times in both drive-thru and in-store, often exceeding reasonable expectations.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about freshness and cooking quality.

Operational Hours

Multiple customers noted discrepancies with advertised 24-hour service, reporting that the location was closed during expected hours.
  • MN
    Michael Labingisa Nicolas
    1 day ago
    1.0
    This location seem new renevate laaby messed, washrrom nit clean smeel bad all sanitizer all empty, missing order no napkins, not friendly.
  • TB
    T. Bailey
    Dec 17, 2025
    3.0
    I ordered a double quarter pounder meal. Twice they never got my order right.First it was the sandwich I ordered a double quarter pounder they gave me a quarter pounder,this time I ordered the same meal but they left out my fries both the sandwich and fries is on my recipt. I'm a good far away to take it back. But looks like I have to start going in in person to get my food. The Uber didn't get it because my bag was still seal. They just didn't put it in my bag. Please pay close attention when you are fixing orders.
  • BI
    Bob Irish
    Dec 13, 2025
    1.0
    Fake advertising, not 24 hours. 2:34 am it’s closed.
  • ED
    Erika Duarte
    Dec 7, 2025
    1.0
    They were missing a burger in my order and then they had me waiting 15 minutes for one large fry.
  • SM
    Shanika Miller
    Nov 30, 2025
    1.0
    When I got my food. It was barely warm and the bread was hard as a rock and my fries was sitting there like it’s been sitting all day. I am very disappointed because I spent 30 dollars on my food. I don’t recommend this place. I will not be returning

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open from 6:00 AM to midnight Monday through Wednesday and Sunday. On Thursday through Saturday, it operates 24 hours.

Does this McDonald's offer drive-thru service and what are the hours?

Yes, the drive-thru is available daily from 6:00 AM to midnight Monday through Sunday, with 24-hour service from Thursday to Saturday.