Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported issues with incorrect orders, including missing items and wrong food.
Customer Service
Feedback highlighted poor customer service, with many reviews mentioning rude staff and lack of assistance.
Operational Hours
Many customers expressed frustration over the misleading 24-hour operation claims, with reports of the location being closed during advertised hours.
Food Quality
Several reviews noted issues with food quality, including cold items, stale fries, and poorly prepared meals.
Cleanliness
Customers reported unsanitary conditions in the restaurant, including dirty bathrooms and lack of basic supplies.
ZZ
Zack
6 days ago
5.0
Ong…. Literally gas bruuuuuh
LL
Lamyia
Feb 24, 2026
1.0
Constant messed up orders me and my boyfriend sat in to eat our breakfast he ordered A sausage biscuit he received a sausage Mc griddle our hashbrowns were stale cold guava Pa cold the iced coffee I received was supposed to be a caramel iced coffee. I told the manager that the coffee is too dark. It taste dark. It doesn’t taste like it has any cream in it but one cream so I asked for a caramel frappe instead the caramel frappe taste just like milk and ice no flavor like they haven’t changed the frappe machine Honestly, this is the first time McDonald’s have ever messed my order up the food they serve. Here is so simple.
MZ
Muhammed Zahangir
Feb 21, 2026
2.0
I ordered happy meal with 6 pieces of chicken nuggets and two double quarter pounder with no cheese. After waiting 20 minutes I was called. I put my seating number at the order, but they don’t deliver to table. After open nuggets box I see only 4 nuggets. Then opened my burger boxes, one with cheese. I asked them to changed that. Then they took another 10 minutes to made one burger. There’s no one at the front register. Store clean.
JJ
Jaydah
Feb 14, 2026
1.0
lies about being open 24 hours. i placed an online pickup order and it clearly says they are open 24 hours. its a non holiday and there was no one here. some employee came and said they open at 6. so if you aren’t 24 hours why not say that instead of falsely advertising your hours online and on signs around the restaurant.why allow someone to place an order if you aren’t open?
LA
Latoya Agyemang
Feb 8, 2026
1.0
Terrible employees. Lack of respect and customer service