Dunkin'

3.5
279 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Palm Beach, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
878 N Military Trl, West Palm Beach, FL
33415, United States

Hours

Reviews

3.5
279 reviews
5 stars
137
4 stars
32
3 stars
22
2 stars
16
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.

Cleanliness

The cleanliness of the store was frequently criticized, with some customers noting unsanitary conditions.

Speed of Service

Several reviews mentioned slow service, particularly in the drive-thru, causing long wait times.

Product Quality

Customers expressed disappointment with the quality of food and beverages, including cold coffee and burnt items.
  • TF
    Teresa Fugelberg
    1 day ago
    1.0
    I ordered through DoorDash Dunkin’ Donuts forgot my donut even though donut is in their name. My refresher tasted like cough medicine and the iced coffee that I ordered tasted watered down and when I tried to call to tell them this, nobody answered the phone, even though I called a good seven times because I just don’t get how you could mess up and over this bed unless it’s like on purpose
  • JB
    Jareb Berthiaume
    Nov 12, 2025
    5.0
    5 stars for not being a Starbucks
  • NY
    Ndian Yelbew
    Nov 2, 2025
    1.0
    I used this location for the closeness of my passing instead of my usual store. I was very disappointed 😞 I received luke warm coffee and cold, hard, disgusting bagel after asking for it to be toast. I had to go out of my way to the regular DD store I use and reorder the same thing to accomplish getting my order right. This store offended me. I tried calling, no one answered the phone. People are spending their money, employees... I do urge you try to get the service to people right! It's only fair. I can't even give a star, they don't deserve not even one star. There wasn't even a rush at the time where one could say, maybe it was because they were busy. For me, it was just laziness and a don't care attitude and that should not be acceptable. It's "NOT" right. 1 star, because I couldn't post with entering a star. In my heart... zero star.
  • KK
    Kevin
    Sep 3, 2025
    2.0
    Touched my munchkins without gloves 😔 Half a dozen donuts and 25 munchkins for 22 bucks hella expensive.
  • RS
    Radhika Sarkar
    Jun 30, 2025
    1.0
    Worst service!

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in West Palm Beach, FL?

Dunkin' in West Palm Beach is open daily from 5:00 AM to 7:00 PM.

Can I order Dunkin' products ahead of time using a mobile app?

Yes, you can order ahead using the Dunkin' mobile app available on both Apple and Android devices for a fast grab and go experience.