Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve West Palm Beach, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers reported a mix of experiences with service, ranging from friendly and quick to rude and unprofessional interactions.
Order Accuracy
There were numerous complaints about incorrect orders and issues with food availability, leading to customer frustration.
Food Quality
Feedback on food quality was inconsistent, with some customers praising the freshness while others reported cold or poorly prepared items.
Staffing Issues
Many reviews highlighted a lack of adequate staffing, resulting in long wait times and overwhelmed employees.
Cleanliness
Several customers noted concerns about cleanliness and sanitation practices at the location.
LW
Lisa Wallen
Nov 15, 2025
1.0
SHUT THIS PLACE DOWN! The manager is unprofessional and degrades not only customer but employees. He gets extremely defensive if he gets the order wrong and refuses to fix the issue at hand. Spills coffee everywhere because he’s so flustered then makes 20 ppl wait until he done cleaning it up instead of asking others for help he yells at them to go away. I will never go to this place again. Extremely rude, disrespectful, and the worst place I have ever been. Save your money and give it to businesses who have the professionalism for their employees and customers.
KD
K D
Nov 15, 2025
1.0
The worse donuts there is! they ignore mobile order drinks and they only have one person in line takes 30 minutes to get a sandwich and two coffees. It was like their first time making a coffee. It takes a lot for me to write a bad review but I never have a good experience there. Jokes on me thinking it would change.
MM
Matthew
Nov 11, 2025
1.0
Worst food and service from anywhere i had. Deserves to be closed. Also i hope you get fired drive thru lady
MM
Matthew
Nov 11, 2025
1.0
Terrible! Worst Dunkin’ store in America. Drive thru lady kept screaming and had a terrible attitude. After 10 minutes of waiting, they practically threw the food at me. The bagel was very old and had barely any cream cheese. The wake up wrap was stale and had a small excuse for cheese and egg. The hash browns are burnt and broken into shreds. If you want dunkin, order somewhere else.
BW
Brendan Wenger
Oct 24, 2025
5.0
I'm a dunkin a day person
Been to lots of them. I go for the show. Not because it's great coffee.
It's dunkin donuts, yall. If you want amazing coffee - be honest with yourself - you're not going to dunkin.
The coffee and foods pretty good at this one
But the show here is fantastic. The people behind the counter have their own way of doing it, the management style of the main barrista is insane (but WORKS) and customers are regularly looking around confused and baffled when their orders actually come out right.
Some folks are standing around laughing at the madness, some of THOSE people are getting huffy thinking no one's working on their stuff, and then some of us just get to walk in and watch the characters and story unfold.
Really like this dunkin. Really like the manager and everyone that immediately hates what's different can kick so many rocks
What are the operating hours for Dunkin' in West Palm Beach, FL?
Dunkin' in West Palm Beach, FL is open daily from 4:30 AM to 7:00 PM for dine-in, and delivery is available from 5:00 AM to 6:30 PM.
What special holiday drinks are available at Dunkin'?
During the holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Does Dunkin' offer delivery and curbside pickup services?
Dunkin' provides delivery services but does not offer curbside pickup at this location. You can order ahead using the Dunkin' mobile app for a quick grab and go experience.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, brunch, and lunch, offering a variety of coffee, espresso, breakfast sandwiches, and donuts.
How can I place an order with Dunkin'?
You can order ahead using the Dunkin' mobile app available on iOS and Android or order online via their website to enjoy fast service or delivery.
What payment methods are accepted at Dunkin'?
Dunkin' accepts credit and debit card payments for your convenience.
Are there family-friendly amenities at Dunkin'?
Yes, Dunkin' welcomes families and children and offers a dine-in option with free Wi-Fi available.
What other coffee options are nearby Dunkin' on N. Military Trail in West Palm Beach?
Nearby, you can visit '@ Cafe coffee bar,' a coffee shop and café, providing an alternative spot for coffee and light meals.
What nearby services can I access after visiting Dunkin'?
You can visit Garden Park Animal Clinic for pet services, Classic Eyebrow Studio Salon for beauty and hair removal services, or CVS pharmacy for medical needs, all located near Dunkin'.
Are there nearby places suitable for family activities close to Dunkin'?
Yes, places such as Dance Obsession and Allé Dance Conservatory offer dance and education programs ideal for family activities near Dunkin'.