Dunkin'

3.4
476 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Palm Beach, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8900 N. Military Trl, West Palm Beach, FL
33410, United States

Hours

Reviews

3.4
476 reviews
5 stars
205
4 stars
70
3 stars
33
2 stars
36
1 star
132

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from friendly and quick to rude and unprofessional interactions.

Order Accuracy

There were numerous complaints about incorrect orders and issues with food availability, leading to customer frustration.

Food Quality

Feedback on food quality was inconsistent, with some customers praising the freshness while others reported cold or poorly prepared items.

Staffing Issues

Many reviews highlighted a lack of adequate staffing, resulting in long wait times and overwhelmed employees.

Cleanliness

Several customers noted concerns about cleanliness and sanitation practices at the location.
  • LW
    Lisa Wallen
    Nov 15, 2025
    1.0
    SHUT THIS PLACE DOWN! The manager is unprofessional and degrades not only customer but employees. He gets extremely defensive if he gets the order wrong and refuses to fix the issue at hand. Spills coffee everywhere because he’s so flustered then makes 20 ppl wait until he done cleaning it up instead of asking others for help he yells at them to go away. I will never go to this place again. Extremely rude, disrespectful, and the worst place I have ever been. Save your money and give it to businesses who have the professionalism for their employees and customers.
  • KD
    K D
    Nov 15, 2025
    1.0
    The worse donuts there is! they ignore mobile order drinks and they only have one person in line takes 30 minutes to get a sandwich and two coffees. It was like their first time making a coffee. It takes a lot for me to write a bad review but I never have a good experience there. Jokes on me thinking it would change.
  • MM
    Matthew
    Nov 11, 2025
    1.0
    Worst food and service from anywhere i had. Deserves to be closed. Also i hope you get fired drive thru lady
  • MM
    Matthew
    Nov 11, 2025
    1.0
    Terrible! Worst Dunkin’ store in America. Drive thru lady kept screaming and had a terrible attitude. After 10 minutes of waiting, they practically threw the food at me. The bagel was very old and had barely any cream cheese. The wake up wrap was stale and had a small excuse for cheese and egg. The hash browns are burnt and broken into shreds. If you want dunkin, order somewhere else.
  • BW
    Brendan Wenger
    Oct 24, 2025
    5.0
    I'm a dunkin a day person Been to lots of them. I go for the show. Not because it's great coffee. It's dunkin donuts, yall. If you want amazing coffee - be honest with yourself - you're not going to dunkin. The coffee and foods pretty good at this one But the show here is fantastic. The people behind the counter have their own way of doing it, the management style of the main barrista is insane (but WORKS) and customers are regularly looking around confused and baffled when their orders actually come out right. Some folks are standing around laughing at the madness, some of THOSE people are getting huffy thinking no one's working on their stuff, and then some of us just get to walk in and watch the characters and story unfold. Really like this dunkin. Really like the manager and everyone that immediately hates what's different can kick so many rocks

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in West Palm Beach, FL?

Dunkin' in West Palm Beach, FL is open daily from 4:30 AM to 7:00 PM for dine-in, and delivery is available from 5:00 AM to 6:30 PM.

What special holiday drinks are available at Dunkin'?

During the holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.