Dunkin'

3.4
484 reviews
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Business Details

8900 N. Military Trl, West Palm Beach, FL
33410, United States
(561) 290-2699
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Palm Beach, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8900 N. Military Trl, West Palm Beach, FL
33410, United States

Hours

Reviews

3.4
484 reviews
5 stars
208
4 stars
70
3 stars
33
2 stars
36
1 star
137

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers frequently reported issues with food quality, including stale items, incorrect orders, and unsanitary conditions.

Management Issues

Several reviews mentioned unprofessional behavior from management and staff, leading to a negative customer experience.

Location Problems

The location was criticized for being poorly managed, often running out of supplies and having inconsistent hours.
  • SD
    Syed Dujana
    Dec 24, 2025
    5.0
    Very good service and good communication.
  • JJ
    Jonathan
    Dec 14, 2025
    1.0
    Awful location . The morning shift lady is terrible at her job. Consistently charging things that we did not order and always somehow making it super complicated to order.
  • VP
    Vyona Pierre
    Dec 8, 2025
    1.0
    The morning shift is unprofessional. I made an online order that was specifically for that address. It took the money out of my account but It never sent me the confirmation for the order. I pulled in the drive thru and states the name and what my order was and the Indian lady refused to give me what I ordered all because I wasn’t able to show her the confirmation but I told her and showed her they took the money from my account. And I have yet to receive a refund. Never again.
  • KT
    Keno Turner
    Nov 28, 2025
    1.0
    Terrible. Slow every time. I order through the app and it’s still never ready
  • LW
    Lisa Wallen
    Nov 15, 2025
    1.0
    SHUT THIS PLACE DOWN! The manager is unprofessional and degrades not only customer but employees. He gets extremely defensive if he gets the order wrong and refuses to fix the issue at hand. Spills coffee everywhere because he’s so flustered then makes 20 ppl wait until he done cleaning it up instead of asking others for help he yells at them to go away. I will never go to this place again. Extremely rude, disrespectful, and the worst place I have ever been. Save your money and give it to businesses who have the professionalism for their employees and customers.
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Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in West Palm Beach, FL?

Dunkin' in West Palm Beach, FL is open daily from 4:30 AM to 7:00 PM for dine-in, and delivery is available from 5:00 AM to 6:30 PM.

What special holiday drinks are available at Dunkin'?

During the holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.