Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve West Palm Beach, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.
Cleanliness
Several customers reported unsanitary conditions, particularly in the restrooms, and noted that the store often appeared dirty.
Order Accuracy
Many customers experienced issues with incorrect orders and inconsistent food quality, leading to dissatisfaction.
Staff Attitude
Reviews indicated a lack of professionalism among staff, with several customers mentioning rude behavior and a lack of basic customer service skills.
Food Quality
Customers frequently complained about stale or poorly prepared food items, affecting their overall experience.
OE
Octavio Espaillat
Feb 22, 2026
1.0
No a good customer service
DT
Dinh Ba “Anh sau teo leo” Tran
Feb 7, 2026
5.0
The store 🏬 clean and organized. The customer service team very polite. The food fresh and delicious. The parking 🅿️ plenty easy to assist. If you live near by need to check it out.
MH
Mitchell Holloway
Jan 28, 2026
1.0
Place is disgusting. Filthy, what ever you do don’t go to the restroom to wash your hands. OMG
TB
Tom Baker
Dec 27, 2025
2.0
It was ok at best. Staff needs to be refreshed on good customer service