Dunkin'

3.2
371 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Palm Beach, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7512 S Dixie Hwy, West Palm Beach, FL
33405, United States

Hours

Reviews

3.2
371 reviews
5 stars
145
4 stars
53
3 stars
36
2 stars
19
1 star
118

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive.

Order Accuracy

Many customers reported issues with incorrect orders and being overcharged, leading to frustration and dissatisfaction.

Staff Performance

Feedback indicated a significant disparity in staff performance, with some employees praised for their friendliness and efficiency, while others were criticized for being overwhelmed and unhelpful.

Cleanliness and Maintenance

Several reviews mentioned cleanliness issues within the store, including dirty seating areas and unkempt conditions.

Product Quality

Customers expressed disappointment with the quality of food and drinks, citing stale items and incorrect preparation.
  • AW
    A W
    Nov 17, 2025
    1.0
    Donut wasn't the best. Didn't have any old fashion like I wanted so I took a substitute. Got there a few minutes to closing so service was horrible. Wasn't please at all. Hasn't returned to this location since.
  • OI
    Original Imaser
    Nov 13, 2025
    1.0
    Rarely open on time and usually close early. Went at 4:30 am this morning and they were closed still with lights off... they "open" at 4am supposedly. It's been 50/50 if they are open at 4:30 am when I'm heading to work.
  • RR
    R. R.
    Sep 14, 2025
    5.0
    Very nice guy helped me. Made me smile. 😄
  • TR
    TIMOTHY Rochelle
    Sep 1, 2025
    5.0
    Great deals and great coffee and always great employees.
  • JG
    Jill Greene
    Aug 19, 2025
    1.0
    I go almost every business morning for an iced decaf no ice. Yesterday, they decided to charge me an extra dollar for the no ice, Snotty woman at the window told me to talk to the manager when I asked about it and told me it's the policy, Only when she is at the window. Coincidentially she charged me an extra .50 a few weeks ago when she was also at the window. Think she is profiting.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in West Palm Beach, FL?

Dunkin' in West Palm Beach is open daily from 4:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.