Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve West Palm Beach, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Mixed reviews on customer service; some staff are praised for friendliness while others are criticized for rudeness and unprofessional behavior.
Order Accuracy
Frequent complaints about incorrect orders and inconsistencies in food and drink preparation.
Food Quality
Many customers reported stale or poorly prepared food items, particularly bagels and donuts.
Wait Times
Customers consistently noted long wait times, both in-store and at the drive-thru, leading to frustration.
Cleanliness
Concerns raised about cleanliness, including unsanitary conditions in the restroom and dirty packaging.
AM
Areceter Mckeliver
3 days ago
5.0
Thay were very nice but mess up my sandwich
PB
Pat Boyd
Feb 24, 2026
5.0
Good customer service. Vary nice staff
IA
It’s Me Again
Feb 5, 2026
5.0
They sell old stale bagels and donuts isn’t fresh
IS
Ideserveitall Seawright
Dec 15, 2025
1.0
Today was not a good day. The person making the sandwiches was rude. Another staff made a comment as if a fight I wanted to fight. The atmosphere was not the same today. If one is not up to par then one should stay home. Also the cook doesn't have her listening skills down pack. Very disappointed. None apologized for the miscommunication on the cooks behalf. Hopefully her day ends better.
AB
adrine bienaime
Dec 7, 2025
1.0
If you have a $50 or $100 don't even bother going to this location. The woman or man said they didn't have change since they just changed shift at 11:40 am. Very weird but okay and it's crazy cause they said they had been busy all day supposedly. The manager marked my bill with a permanent marker. She's a manager but don't know what marker to use to check a bill or another way to check a bill. She was walking around lost with her coworkers so I just ask for my $50 dollars back. She didn't try to fix the situation she just gave the money back. I won't be coming back to this establishment.