Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve West Palm Beach, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported frequent issues with incorrect orders, including missing items and wrong drink preparations.
Customer Service
Feedback on staff behavior was mixed; some praised friendly service while others noted rudeness and unprofessionalism.
Cleanliness
Several reviews highlighted concerns about cleanliness, including unsanitary conditions and bugs near food items.
Speed of Service
Customers frequently complained about long wait times, both in-store and at the drive-thru.
Product Quality
There were numerous complaints about the quality of food and drinks, including stale items and poorly made beverages.
VC
Vanessa Carney
1 day ago
1.0
Just ordered a sausage egg and cheese wake up wrap. Not only did I have to pull up to the front and wait for it, but it was stale and old and they didn’t even put egg in it! 😂 so bad it’s funny.
AB
adrine bienaime
2 days ago
1.0
If you have a $50 or $100 don't even bother going to this location. The woman or man said they didn't have change since they just changed shift at 11:40 am. Very weird but okay and it's crazy cause they said they had been busy all day supposedly. The manager marked my bill with a permanent marker. She's a manager but don't know what marker to use to check a bill or another way to check a bill. She was walking around lost with her coworkers so I just ask for my $50 dollars back. She didn't try to fix the situation she just gave the money back. I won't be coming back to this establishment.
JB
Jeremy Barnett
Nov 19, 2025
1.0
ANOTHER DAY ANOTHER POORLY MADE DRINK. THE BEST PART IS WHEN YOU ELL THEM ITS WRONG THEY TELL YOU HOW YOUR SUPPOSED TO HAVE YOUR COFFEE. TODAYS DRINK WAS SUPPOSED TO HAVE OAT MILK BUT THEY USED CREAM AND ENOUGH SYRUP FOR 3 OTHER DRINKS TO BE MADE. YESTERDAY I GOT A HOT COFFEE. THEY PARTIALLY MISSED THE CUP WITH THE SYRUP THEN PUT MORE IN IT. IT WAS SO SWEET AND THE CUP THEY DIDNT EVEN WIPE THE SYRUP OFF IT SO I GOT SYRUP ALL OVER MY HANDS. JUST A BIG STICKY MESS IN MY CAR FIRST THING IN THE MORNING. I BET IF I HAD COMPLAINED ABOUT THE SYRUP ON THE CUP THEY WOULD TELL ME THATS HOW ITS SUPPOSED TO BE SERVED. ANOTHER THING THAT AMAZES ME IS ALL THE BAD REVIEWS OF THIS PLACE YET EVERYONE STILL WORKING THERE. NO ACCOUNTABILITY.
ZZ
Zaii’Den;
Nov 13, 2025
5.0
$6 geek breakfast
JB
Jeremy Barnett
Oct 24, 2025
2.0
I come here 5 days a week and every day my drink is made different. I’ve tried to get it made right at the window and I get told that’s how it is. I drink the same drink daily and I hit 2 other locations on the weekends closer to my home and both of them get it right. It would be great if this location could get some consistency specially when I’m paying almost $6 for a coffee.