Dunkin'

3.7
598 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Palm Beach, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4607 N Australian Ave, West Palm Beach, FL
33407, United States

Hours

Reviews

3.7
598 reviews
5 stars
290
4 stars
99
3 stars
60
2 stars
25
1 star
124

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, ranging from friendly and efficient service to rude and unprofessional behavior.

Order Accuracy

Many customers reported frequent issues with incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Several reviews highlighted problems with food freshness and quality, including stale items and poorly prepared drinks.

Wait Times

Customers consistently complained about long wait times, both in-store and at the drive-thru, impacting their overall experience.

Cleanliness

There were multiple mentions of unsanitary conditions, including reports of bugs near food items and dirty facilities.
  • JB
    Jeremy Barnett
    5 days ago
    1.0
    ANOTHER DAY ANOTHER POORLY MADE DRINK. THE BEST PART IS WHEN YOU ELL THEM ITS WRONG THEY TELL YOU HOW YOUR SUPPOSED TO HAVE YOUR COFFEE. TODAYS DRINK WAS SUPPOSED TO HAVE OAT MILK BUT THEY USED CREAM AND ENOUGH SYRUP FOR 3 OTHER DRINKS TO BE MADE. YESTERDAY I GOT A HOT COFFEE. THEY PARTIALLY MISSED THE CUP WITH THE SYRUP THEN PUT MORE IN IT. IT WAS SO SWEET AND THE CUP THEY DIDNT EVEN WIPE THE SYRUP OFF IT SO I GOT SYRUP ALL OVER MY HANDS. JUST A BIG STICKY MESS IN MY CAR FIRST THING IN THE MORNING. I BET IF I HAD COMPLAINED ABOUT THE SYRUP ON THE CUP THEY WOULD TELL ME THATS HOW ITS SUPPOSED TO BE SERVED. ANOTHER THING THAT AMAZES ME IS ALL THE BAD REVIEWS OF THIS PLACE YET EVERYONE STILL WORKING THERE. NO ACCOUNTABILITY.
  • ZZ
    Zaii’Den;
    Nov 13, 2025
    5.0
    $6 geek breakfast
  • LM
    Lawrence Morrison
    Oct 25, 2025
    5.0
    Hello I had a great experience at Dunkin this morning the young lady by the name of Shakeria battle did an amazing job. She was really amazing at 7am in the morning. 5 stars all around.
  • JB
    Jeremy Barnett
    Oct 24, 2025
    2.0
    I come here 5 days a week and every day my drink is made different. I’ve tried to get it made right at the window and I get told that’s how it is. I drink the same drink daily and I hit 2 other locations on the weekends closer to my home and both of them get it right. It would be great if this location could get some consistency specially when I’m paying almost $6 for a coffee.
  • NM
    Nanba Mutta
    Oct 16, 2025
    1.0
    Not only is the lady with the face tattoos disrespectful half the times I go there they also get my order wrong half of the time. When I asked them to remake it, they did with no problem but made it wrong and even worse. Lol. Change your staff or do better training. Other people could use that job if they don’t want to be there! Get it right it’s just a coffee with espresso.

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' in West Palm Beach, FL?

Dunkin' is open daily from 4:30 AM to 7:00 PM for in-store service and from 5:00 AM to 6:30 PM for delivery.

Does this Dunkin' location offer drive-thru service?

Yes, this Dunkin' location features a drive-thru for convenient ordering and pickup.