Dunkin'

3.7
603 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Palm Beach, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4607 N Australian Ave, West Palm Beach, FL
33407, United States

Hours

Reviews

3.7
603 reviews
5 stars
292
4 stars
99
3 stars
60
2 stars
25
1 star
127

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of poor communication and lack of accountability.

Order Accuracy

A significant number of reviews highlighted issues with incorrect orders, including missing items and poorly made drinks.

Cleanliness and Quality

Customers expressed concerns about the cleanliness of the establishment and the quality of food and drinks, with reports of stale items and unsanitary conditions.

Service Speed

Multiple reviews mentioned long wait times, both in-store and at the drive-thru, leading to frustration among customers.
  • IS
    Ideserveitall Seawright
    Dec 15, 2025
    1.0
    Today was not a good day. The person making the sandwiches was rude. Another staff made a comment as if a fight I wanted to fight. The atmosphere was not the same today. If one is not up to par then one should stay home. Also the cook doesn't have her listening skills down pack. Very disappointed. None apologized for the miscommunication on the cooks behalf. Hopefully her day ends better.
  • VC
    Vanessa Carney
    Dec 8, 2025
    1.0
    Just ordered a sausage egg and cheese wake up wrap. Not only did I have to pull up to the front and wait for it, but it was stale and old and they didn’t even put egg in it! 😂 so bad it’s funny.
  • AB
    adrine bienaime
    Dec 7, 2025
    1.0
    If you have a $50 or $100 don't even bother going to this location. The woman or man said they didn't have change since they just changed shift at 11:40 am. Very weird but okay and it's crazy cause they said they had been busy all day supposedly. The manager marked my bill with a permanent marker. She's a manager but don't know what marker to use to check a bill or another way to check a bill. She was walking around lost with her coworkers so I just ask for my $50 dollars back. She didn't try to fix the situation she just gave the money back. I won't be coming back to this establishment.
  • JB
    Jeremy Barnett
    Nov 19, 2025
    1.0
    ANOTHER DAY ANOTHER POORLY MADE DRINK. THE BEST PART IS WHEN YOU ELL THEM ITS WRONG THEY TELL YOU HOW YOUR SUPPOSED TO HAVE YOUR COFFEE. TODAYS DRINK WAS SUPPOSED TO HAVE OAT MILK BUT THEY USED CREAM AND ENOUGH SYRUP FOR 3 OTHER DRINKS TO BE MADE. YESTERDAY I GOT A HOT COFFEE. THEY PARTIALLY MISSED THE CUP WITH THE SYRUP THEN PUT MORE IN IT. IT WAS SO SWEET AND THE CUP THEY DIDNT EVEN WIPE THE SYRUP OFF IT SO I GOT SYRUP ALL OVER MY HANDS. JUST A BIG STICKY MESS IN MY CAR FIRST THING IN THE MORNING. I BET IF I HAD COMPLAINED ABOUT THE SYRUP ON THE CUP THEY WOULD TELL ME THATS HOW ITS SUPPOSED TO BE SERVED. ANOTHER THING THAT AMAZES ME IS ALL THE BAD REVIEWS OF THIS PLACE YET EVERYONE STILL WORKING THERE. NO ACCOUNTABILITY.
  • ZZ
    Zaii’Den;
    Nov 13, 2025
    5.0
    $6 geek breakfast

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' in West Palm Beach, FL?

Dunkin' is open daily from 4:30 AM to 7:00 PM for in-store service and from 5:00 AM to 6:30 PM for delivery.

Does this Dunkin' location offer drive-thru service?

Yes, this Dunkin' location features a drive-thru for convenient ordering and pickup.