Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve West Palm Beach, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling disrespected and receiving poor service.
Order Accuracy
Several customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Food Quality
There were complaints about food being served cold or improperly prepared, with some items described as stale or poorly handled.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and consistent quality of drinks, indicating that experiences can vary significantly.
Cleanliness
A few reviews mentioned cleanliness issues, particularly regarding the dining area and food handling practices.
SB
Shea-Ann Beaubrun
6 days ago
1.0
If I could give this place negative stars that would STILL be TOO MUCH and undeserved! I frequent dunkin and dunkin is dunkin no matter where you go, you pretty much get the same all around service, except for at this one!! At this one i was spoken down to and the food was pratically thrown at me! I had an issue with an order where I ordered at the kiosk. But when the order came some of the items were missing, i ordered the 5 dollar meal deal and i only got the sandwich and not the coffee and hash browns. When it was time to pick up the order my order, the order was thrown at me, I let it slide no big deal then I asked for the receipt. His response (the manager) its the "pink thing on the bag" mind you he (the manager) actually peeled the receipt off the bag prior ot handing it to me. When he realized he peeled it off he shoved the receipt at me. Ok whatever no problem... the problem arose when i got my meal and i realized i only got the sandwich from the $5 meal deal so i simply just went to the manager and asked, is there a way that we could fix this, i am missing the coffee and the hashbrowns? The response i got was Oh, there's nothing that can be done. So I asked is there a way to maybe like order at the kiosk and get the rest missing items? He is like nope we cant do anything for you. So I had to contact the corporate office. And after they got involved The manager who was disrespectful to me, decided to now Say, oh, the way that we're gonna fix it is We're gonna give you the difference of what you paid. Which is about $1.29. Why couldn't that be done in the store? Why did I have to reach out to Dunkin Dunkin' corporate office to now have to drive back to that exact store to get this resolved.
The manager, there is mean and nasty and rude. I would suggest that anyone who have a dunkin craving and you really need that coffee fix I would strongly suggest to go to the dunkin up the street because no one should be spoken down to at all when they are just simply trying to get breakfast.
NN
Niala
Feb 25, 2026
1.0
It’s understandable to not want to work, but you’re already there so get over it. Take that girl with the curly hair out the window! She overly rude! You’re passing out drinks, rudeness is nowhere required!!
AW
Anya Williams
Jan 29, 2026
2.0
the manager chris is rude and complains when he has to fix orders. very sassy & unprofessional like dude you work at dunkin not the four seasons…
PS
Pedro Santiago
Jan 24, 2026
2.0
So I ordered a Matcha latte with protein milk, and I asked for light ice. They told me that it would be an extra $.50 for light ice. So I went with it and the drink that I got was so diluted I couldn’t even taste the drink. Very disappointed as I come here quite often and this is the first time this had happened. I
SS
shaneeza singh
Jan 13, 2026
5.0
I go out of my way to come here. The staff is wonderful i know one of the employee and his family from the baseball field.