Dunkin'

3.6
529 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Palm Beach, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutNot available
  • Credit cardAvailable

Location

Dunkin'
8843 Southern Blvd, West Palm Beach, FL
33411, United States

Hours

Reviews

3.6
529 reviews
5 stars
268
4 stars
71
3 stars
35
2 stars
36
1 star
119

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor service.

Order Accuracy

Many customers experienced issues with incorrect orders, including wrong items and poorly made drinks.

Cleanliness

The cleanliness of the location is inconsistent, with reports of dirty areas and poorly maintained facilities.

Food Quality

Food quality is often criticized, with complaints about burnt items, incorrect preparation, and overall dissatisfaction with taste.

Speed of Service

Service speed is a common complaint, with many customers noting long wait times and slow service during busy hours.
  • ES
    ERIN SPILLERS
    Jan 1, 2026
    5.0
    Not going for quality of good but for quick service.
  • RV
    RedBrooklyn VQ
    Dec 7, 2025
    5.0
    Best service in town …Chris gave me the best customer service and made my food so fast. Please give this guy a promotion or a raise. 🔥🫡
  • CS
    Clare Sensei
    Nov 30, 2025
    1.0
    Went first on Tuesday morning and the service from the cashier was terrible. She was also preparing the coffe and it was the worse coffee from Dunkin donuts I have ever had. I ordered food and 2 of the same coffees. The food was okay. I asked for a receipt and was told by the cashier that she didn't have it and the other employee said it didn't print out of the machine. After I got the coffees home, I couldn't drink them They tasted burnt and bitter. Nothing as I requested. Went the next day, same thing! That's $40.00 dollars with food and drinks wasted. The barrister needs more training. Never will go that Dunkin donuts again!
  • PM
    Pamela Morales
    Nov 8, 2025
    1.0
    Was in Drive through young lady asked for my order gave it to her only for her to say can you repeat that. 11 minutes only 2 cars in front of me and asking cars to park for order. Coffee orders are ment to be quick pick up and go. DUNKIN NEEDS NEW MANAGEMENT THIS IS SAD!!!
  • LB
    Luke Bush
    Nov 6, 2025
    2.0
    The entire drive through line was told to wait up front (in the parking lot) for their coffee. Several of us patrons were forgotten about and had to go inside to get our coffee. I was told this is your coffee only to find out it was not what I ordered, I had left and was not going to turn around. The muffin i got was stale, and I did not eat it. This was a shock to me being I always buy my coffee at dunkin donuts. I think this particular location needs some help with customer service/management.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in West Palm Beach, FL?

Dunkin' in West Palm Beach is open every day of the week from 4:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.