Dunkin'

3.6
524 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Palm Beach, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8843 Southern Blvd, West Palm Beach, FL
33411, United States

Hours

Reviews

3.6
524 reviews
5 stars
264
4 stars
71
3 stars
35
2 stars
36
1 star
118

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are highly variable, with some praising friendly and efficient staff, while others report rude behavior and long wait times.

Food Consistency

Many customers express dissatisfaction with food quality, citing issues like incorrect orders, burnt items, and poor preparation.

Cleanliness

Several reviews mention cleanliness issues, particularly with the bathrooms and overall store maintenance.

Order Accuracy

Numerous customers report problems with order accuracy, including receiving incorrect items or missing items from their orders.

Customer Experience

While some customers have positive experiences and feel welcomed, others report feeling ignored or disrespected by staff.
  • CK
    Cari K
    Nov 15, 2025
    5.0
    Clean and well organized 👌
  • PM
    Pamela Morales
    Nov 8, 2025
    1.0
    Was in Drive through young lady asked for my order gave it to her only for her to say can you repeat that. 11 minutes only 2 cars in front of me and asking cars to park for order. Coffee orders are ment to be quick pick up and go. DUNKIN NEEDS NEW MANAGEMENT THIS IS SAD!!!
  • LB
    Luke Bush
    Nov 6, 2025
    2.0
    The entire drive through line was told to wait up front (in the parking lot) for their coffee. Several of us patrons were forgotten about and had to go inside to get our coffee. I was told this is your coffee only to find out it was not what I ordered, I had left and was not going to turn around. The muffin i got was stale, and I did not eat it. This was a shock to me being I always buy my coffee at dunkin donuts. I think this particular location needs some help with customer service/management.
  • LW
    Logan Wehmeyer
    Sep 22, 2025
    5.0
    I had to walk from a nearby dealership to grab a coffee because the machine was down and this Dunkin didn't disappoint. Staff were friendly even though it was prime time and they had a dozen teenagers loudly messing around in there. My heart goes out to them as a former High School employee. They worked fast though, got my order perfectly and got me out the door in no time, give them all a raise!
  • AM
    Alonzo Mateo
    Sep 15, 2025
    1.0
    This is not a good Dunkin donut personal I was there waiting for 25 minutes end my food never got, just left the place I don’t suggest this place.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in West Palm Beach, FL?

Dunkin' in West Palm Beach is open every day of the week from 4:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.