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Dunkin' Zero
Brand Certified

Dunkin'

3.9
(730 reviews)

Business Details

(561) 697-9337
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Palm Beach, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5641 Okeechobee Rd, West Palm Beach, FL
33417, United States

Hours

Reviews

3.9
730 reviews
5 stars
368
4 stars
146
3 stars
72
2 stars
38
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; some customers praise friendly service while others report rudeness and poor attitudes.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food preparation.

Food Quality

Several reviews mention stale or poorly prepared food items, particularly donuts and bagels.

Cleanliness and Hygiene

Concerns were raised about hygiene practices among staff, including handling food without proper sanitation.

Consistency

While some customers appreciate the consistency of service and product quality, others report significant variability in their experiences.
  • CD
    Cynthia Diaz
    Feb 12, 2026
    1.0
    They need to hire people who can learn and know the menu. I went there now and it was a waste of my time. I asked for a chocolate frozen and the lady didn’t know what that was. She asked if it was coffee and I said no, so she was going to give me a bottle of chocolate milk l. When I said that is not it, she ask me to show her a picture from internet. Extremely disappointed.
  • LF
    Lena Fernandez
    Feb 12, 2026
    5.0
    I absolutely love this DD ❤️ the staff are always so sweet
  • LM
    Lilian Moreira
    Feb 10, 2026
    5.0
    Always consistent and great customer service
  • MM
    MrWaugman
    Jan 23, 2026
    5.0
    The Staff was very polite and friendly. Coffee was great and donuts were fresh.
  • GH
    George Harding
    Jan 2, 2026
    2.0
    Rude combative unfriendly counter help. Paid for avacado on my sandwich and of course it was no where to be found. Had to again deal with the rude combative unfriendly girl so she could fix her mistake. It was also national donut day (the only reason I went there) and I was refused an apple fritter…was told it was not a donut. There are many other places to go and I’m sorry I forgot that. It won’t happen again.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in West Palm Beach, FL?

Dunkin' in West Palm Beach is open from 4:30 AM to 9:00 PM Monday through Friday, and from 5:00 AM to 9:00 PM on Saturdays and Sundays.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' offers both curbside pickup and delivery services at this location.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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