Dunkin'

3.9
721 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Palm Beach, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5641 Okeechobee Rd, West Palm Beach, FL
33417, United States

Hours

Reviews

3.9
721 reviews
5 stars
360
4 stars
146
3 stars
72
2 stars
38
1 star
105

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Customer Service

Service quality varied significantly; some staff were praised for friendliness while others were noted for rudeness and poor manners.

Food Quality

Several reviews mentioned issues with food freshness and quality, including stale or burnt items.

Cleanliness

There were complaints about the cleanliness of the location and hygiene practices among staff.

Speed of Service

While some customers appreciated the quick service, others experienced long wait times and disorganization.
  • GH
    George Harding
    Jan 2, 2026
    2.0
    Rude combative unfriendly counter help. Paid for avacado on my sandwich and of course it was no where to be found. Had to again deal with the rude combative unfriendly girl so she could fix her mistake. It was also national donut day (the only reason I went there) and I was refused an apple fritter…was told it was not a donut. There are many other places to go and I’m sorry I forgot that. It won’t happen again.
  • SB
    Steve Burtschin
    Jan 1, 2026
    2.0
    Male manager took one of the girls in the back and was verbally chewing her out loud enough for me to hear from the front counter. This was on New Years Day to make things worse. Felt really bad for the employee getting yelled at.
  • KK
    kay
    Dec 10, 2025
    2.0
    this dunkin is truly terrible. there once was a time when they used to be good but not anymore. i’ve been to this dunkin multiple times and they haven’t once got my order correct. the drinks taste different every single time and they also don’t listen to the changes you make in your order
  • TC
    Twanda Carney
    Nov 30, 2025
    5.0
    Try clean and fast
  • VV
    Velasquez
    Sep 30, 2025
    1.0
    Wasn’t even 9 and said they’re closed

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in West Palm Beach, FL?

Dunkin' in West Palm Beach is open from 4:30 AM to 9:00 PM Monday through Friday, and from 5:00 AM to 9:00 PM on Saturdays and Sundays.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' offers both curbside pickup and delivery services at this location.