Dunkin'

3.8
783 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Palm Beach, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1675 S Military Trl, West Palm Beach, FL
33415, United States

Hours

Reviews

3.8
783 reviews
5 stars
395
4 stars
139
3 stars
68
2 stars
48
1 star
133

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers reporting rude and dismissive behavior from staff.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food or drink preparations.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and the presence of pests.

Staff Attitude

Customers frequently noted a lack of professionalism and friendliness among staff, particularly from specific employees.

Product Availability

Customers expressed frustration over the unavailability of popular menu items, particularly donuts.
  • PH
    Pearl Harris
    Nov 16, 2025
    1.0
    I recently went into Dunkin with my children to order drinks+treats. We are new to the area. We were on foot and sat down when we got inside since I have the mobile app I just order on it and pick up drinks from the counter. After about 15 minutes one of the workers told me we can't sit in without ordering anything. I told them I mobile order it. They continue to act liking me and my children waiting was a problem because I never came to the counter and order. I was on the phone with my man and once he heard that he came right up there seeing we live walking distance from it and was on them. Long story short drinks were poorly made and took about 20 minutes to make 😒. My son was drinking straight syrup. Don't recommend.
  • JR
    jesus rivera
    Nov 10, 2025
    1.0
    Pésimo servicio se tardan demasiado en preparar las bebidas y sandwiches espere bastante tiempo ⏲️, los empleados no tienen ni ganas de trabajar 😑😑😑😑
  • RG
    Rafael Gamarra
    Nov 10, 2025
    1.0
    Worst service in all dunking donuts in the area, the language barrier is beyond ridiculous and recently defrosted sandwiches are always cold in the middle of the contents plus the attitude leaves a lot to be desired, smh.
  • NR
    natalia Reynoso
    Oct 19, 2025
    1.0
    I’m soooo mad yall I went to this Dunkin’ Donuts to get a L sweet tea just to find out there mold in my straw l was so mad I had to throw my tea away never going back to this Dunkin’ Donuts again they really tryna get someone sick yall im just glad I checked my strew
  • CV
    Celin Velas
    Oct 18, 2025
    1.0
    I usually come to this Dunkin’, but after today I won’t be back. On Saturday, October 18th around 3:40 PM, a male employee (dark brown skin with a full beard) was rude, disrespectful, and even yelled at me just for politely asking to add more coffee since my drink looked white and tasted like milk. The woman working with him looked nervous and uncomfortable too, probably because of how he speaks to people. It was completely uncalled for — he should not be in customer service. I’ll be going to Starbucks next door from now on.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in West Palm Beach, FL?

Dunkin' in West Palm Beach is open daily from 5:00 AM to 10:30 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for your convenience.