Dunkin'

3.8
786 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Palm Beach, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1675 S Military Trl, West Palm Beach, FL
33415, United States

Hours

Reviews

3.8
786 reviews
5 stars
395
4 stars
139
3 stars
68
2 stars
50
1 star
134

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.

Cleanliness

Customers reported unsanitary conditions, including dirty tables, floors, and even food contamination.

Order Accuracy

Many customers experienced issues with incorrect orders and poor attention to detail.

Food Quality

Several reviews mentioned dissatisfaction with the quality of food and drinks, including stale items and poorly made beverages.

Staff Attitude

Multiple reviews pointed out that certain staff members displayed a lack of professionalism and courtesy.
  • DN
    Daniel Neeley
    Jan 3, 2026
    2.0
    Didn't eat here. Staff appeared sick. Didn't feel like risk versus reward was worth it.
  • JJ
    Jeremy Johnson
    Dec 25, 2025
    2.0
    Happy to give out old hardened dounuts, def not going back
  • NN
    Nha
    Dec 8, 2025
    1.0
    This location is so unsanitary (old coffee stain and sitting coffee spill counter) and the staffs are careless. There were 2 employees making drinks for 2 separate orders. Instead of handing clean mixing spoon to second employee, the first employee thew it on the counter. The second employee pick up the spoon and start mixing the drink with it. I ordered 2 coffee. My coffee have oatmilk and the 2nd coffee have regular milk. I saw the employee used the same spoon to mix both drinks. Thank goodness I'm not Lactose intolerant or things could have been alot worse. I was curious what oatmilk taste like with coffee. My cup have sour taste or maybe it was the way she made it. Would not come back to this location.
  • PH
    Pearl Harris
    Nov 16, 2025
    1.0
    I recently went into Dunkin with my children to order drinks+treats. We are new to the area. We were on foot and sat down when we got inside since I have the mobile app I just order on it and pick up drinks from the counter. After about 15 minutes one of the workers told me we can't sit in without ordering anything. I told them I mobile order it. They continue to act liking me and my children waiting was a problem because I never came to the counter and order. I was on the phone with my man and once he heard that he came right up there seeing we live walking distance from it and was on them. Long story short drinks were poorly made and took about 20 minutes to make 😒. My son was drinking straight syrup. Don't recommend.
  • RG
    Rafael Gamarra
    Nov 10, 2025
    1.0
    Worst service in all dunking donuts in the area, the language barrier is beyond ridiculous and recently defrosted sandwiches are always cold in the middle of the contents plus the attitude leaves a lot to be desired, smh.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in West Palm Beach, FL?

Dunkin' in West Palm Beach is open daily from 5:00 AM to 10:30 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for your convenience.