Dunkin'

3.7
246 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Palm Beach, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6300 Forest Hill Blvd, West Palm Beach, FL
33415, United States

Hours

Reviews

3.7
246 reviews
5 stars
130
4 stars
32
3 stars
14
2 stars
11
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude staff and poor order accuracy.

Order Accuracy

Numerous customers reported issues with incorrect orders and dissatisfaction with food quality, particularly donuts and coffee.

Staff Attitude

While some customers praised friendly staff, many others experienced unprofessional behavior and a lack of attentiveness from employees.

Cleanliness

Several reviews mentioned concerns about cleanliness, particularly regarding the dining area and food preparation.

Speed of Service

Customers noted slow service during busy times, with some expressing frustration over long wait times and disorganization.
  • TJ
    Timothy Johnson
    Nov 14, 2025
    5.0
    I am a regular at this location staff is always hard working and super friendly ms jasmine knows me by name name and always has a smile she truly makes my morning when im getting my day started all the managers and staff are good humans
  • JM
    Justin Martin
    Nov 3, 2025
    1.0
    This place is an absolute joke, if you want to order here, just go to a different location or go to Starbucks because they never have what you order and they offer no sort of compensation or room for adjustment in that It’s like no one there speaks English
  • SJ
    Samantha Jurek
    Oct 29, 2025
    5.0
    I’ve been to plenty of Dunkin’s and Starbucks but this Dunkin is outstanding! They always get my order right (unfortunately I’m a picky eater), always smile and greet me, and they even gave me some munchkins for my little munchkin ❤️ love it here!
  • AA
    Ary
    Sep 17, 2025
    3.0
    I always go for curbside pick up. There’s only 1 person that does it correct by coming to my car. The rest doesn’t bother to read and see if it’s for curbside pick up or not. They expect you to come inside to get it. Other then that, good service
  • JJ
    J
    Aug 25, 2025
    1.0
    I was waiting on by the manager, who answered her phone in the middle of me, trying to order and then left me just standing there I have been going to that Duncan for 30 years, and I am not going to go again

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in West Palm Beach, FL?

Dunkin' is open Monday through Saturday from 5:00 AM to 9:00 PM, and on Sundays from 6:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers both delivery and curbside pickup services.