Domino's Pizza

Reviews

• DM

  David McConnell

  4 days ago
  1.0
  After two hours of waiting and calls from the driver (severe language barrier) and no one answering at the store, I had to pick it up and wait while they remade it. Music was so loud you couldn’t hear the guy right in front of you.
• DW

  David West

  Jan 1, 2026
  1.0
  After 2 ½ hours I had to go get my food. They never answer the phone. After waiting 1 ½ hours and 4 calls waiting 5 mins each I finally got an answer. They gave a story about the order going into the delivery vehicle even tho they told me they couldn't find the order. No one greets you when you come in and after waiting several minutes 1 person finally asks what you need. Then they find the order where it has been sitting the whole time. I just wanted my money back but they walked away from me saying I will make it again. Then when I finally get it they just act delivery and 25% tip didn't even matter. Have had many problems in the past but this was by far the worst
• NM

  Nick McCray

  Jan 1, 2026
  5.0
  Joey got me right. great customer service & he really cares for his customers. really great dude
• MS

  Mike Shaughnessy

  Dec 31, 2025
  1.0
  Errol gave my food to the wrong address! Never got my food delivered!!!! Called the store for over a hour no answered for! Order number 2687! Would like my money refunded!!
• SG

  Sharne Geldenhuys

  Dec 14, 2025
  1.0
  I ordered my food, the ly stated they delivered it, when I reported there was no delivery they ignored it. I called the store waited 20 minutes for them to answer hen they did they put the phone down. I called again. After 30 minutes they answered asking for a brief mode to locate the order I waited an additional 30 minutes when they answered. They stated uts not there fault and they tried to get a hold of me I told them they didn't try call me as my phone was in me, they then stated they couldn't get into my gate. I told them I sent the delivery driver my code they said they couldn't help the situation. I asked for a refund they said they wouldn't refund me and they would resend the order out. I asked them if I could give them the gate code they said they had it in file. So them not "initially being able to get into my gate, because they didn't have my code was nonsense" ive now waited another hour for my order to be delivered and still nothing. Im now on hold for 29 minutes with no response or order. This is absolutely ridiculous. For an order ti take over 3 hours and still no customer service or resolution is ridiculous. Im now 38 dollars down and there's no resolution. If you cant take your customers serious its ridiculous.im not one who usually reports restaurants but they wont provide a refund. Im still waiting for another hour for food to be delivered and im on hold again and no resolution. This is terrible customer service and yoy should be dissapointed. They fact that you couldn't actually assist me as a customer is disgusting.

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