Chipotle Mexican Grill

Reviews

• EM

  Elijah May

  Feb 23, 2026
  5.0
  If I could give more than five stars, I would — all because of Carmel at the Chipotlane window. Carmel is hands down the BEST part of my Chipotle runs. Every single time I pull up, she’s already got my order ready, accurate, and on time like clockwork. It’s honestly impressive. You can tell she takes pride in what she does. But what really stands out is her attitude. Carmel always greets me with a genuine smile and positive energy that instantly makes my day better. Even when it’s busy, she stays calm, friendly, and professional. That kind of consistency is rare. Great service isn’t just about getting food fast — it’s about how you make people feel. Carmel makes customers feel appreciated. She represents Chipotle in the best way possible. If management sees this: Carmel deserves recognition. She’s a star employee and the definition of top-tier customer service. 10/10 experience every time because of her.
• AK

  Amal Khanna

  Feb 12, 2026
  1.0
  Worst chipotle I’ve ate at. They chop the chicken till there’s nothing left and you get a handful. Try the greek place next door instead.
• HL

  Hailey Leitner

  Jan 28, 2026
  1.0
  Honestly, extremely disappointed with this chipotle. This particular location needs an extreme change in employment IMMEDIATELY. Every female employee has an attitude and is always argumentative. It’s every single time at this location. When asked politely for something, instead of being explained that it’s not possible, the employee rolled her eyes and said no and continued to have an attitude. The employees working her ALWAYS have an attitude with every customer and are completely unprofessional. Go to ANY other chipotle but this one!
• ML

  meggan lardizabal

  Jan 28, 2026
  1.0
  If I could give zero stars, I would. Extremely poor service. I ordered two tacos and was given an unreasonably small amount of rice, literally the tip of the spoon, while other toppings were added generously. When I calmly asked for more rice, the request was refused. During this interaction, the employees were giggling, which felt dismissive and unprofessional. The only person that was sweet was the young man on cashier upfront, very professional. There was also clear inconsistency with the store’s opening hours. We were told the location opens at 11:00 AM, yet the door signage states 10:45 AM. To add to the confusion, I observed another customer exiting the store around 10:40 AM with their order. This experience reflects a lack of professionalism, consistency, and basic customer service. I expect better from Chipotle and hope this location addresses these issues.
• AJ

  Aliyah Jonas

  Jan 28, 2026
  1.0
  I’m honestly really disappointed with my experience at this Chipotle. I simply asked for extra rice on my taco, and the employee told me I would have to purchase a whole side of rice. I’ve been to many Chipotle locations over the years and have never been told extra rice costs extra — I understand charging for additional meat or guac, but rice? What made the situation worse was the attitude. While I was at the counter, several employees in the back were giggling and laughing, which made the interaction feel dismissive and unprofessional. As a customer, it’s uncomfortable to feel like you’re being laughed at for asking a basic request. Chipotle has always been known for reasonable portions and good customer service, but this visit did not reflect that. Policies are one thing — but how they’re communicated and the way customers are treated matters just as much.

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