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Brand Certified

Chipotle Mexican Grill

3.5
(2502 reviews)
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Business Details

2380 Palm Beach Lakes Blvd, West Palm Beach, FL
33409, United States
(561) 688-8951
https://locations.chipotle.com/fl/west-palm-beach/2380-palm-beach-lakes-blvd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=881
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About

Fast Food RestaurantMexican Restaurant
Chipotle West Palm Beach is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2380 Palm Beach Lakes Blvd, West Palm Beach, FL
33409, United States

Hours

Reviews

3.5
2,502 reviews
5 stars
1,094
4 stars
453
3 stars
228
2 stars
149
1 star
578

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted unfriendly and rude staff, with many customers expressing dissatisfaction with the service they received.

Cleanliness

Multiple customers reported poor hygiene and cleanliness standards, including dirty tables and unsanitary food handling practices.

Food Quality

While some customers enjoyed the food, many others complained about cold, bland, or poorly prepared meals, with issues regarding portion sizes and freshness.

Order Accuracy

Several reviews mentioned frequent mistakes with orders, both in-store and for online pickups, leading to frustration among customers.

Atmosphere

The restaurant's atmosphere was described as unwelcoming, with complaints about the overall environment and staff attitudes contributing to a negative dining experience.
  • TW
    Tyler Williams
    Feb 25, 2026
    1.0
    The staff is unfriendly and not very helpful
  • CM
    connor macdonald
    Feb 17, 2026
    5.0
    Did online order. Was ready within 10 minutes. Upon entering and waiting for bag to be put on shelf within a minute a team member asked with a pleasant, polite tone if I was here for pickup then gave me my bag. Drinks were stocked and station clean. Food serving size was great. Like its been everywhere else the past couple years. Im stuffed about to pop. Flavor was great with the al pastor chicken.
  • AA
    Ali
    Feb 11, 2026
    5.0
    I had a great experience at the Chipotle near Palm Beach Lakes Blvd & Okeechobee Blvd! From the moment I walked in, the restaurant felt clean, bright, and welcoming. The interior has a cool industrial vibe, and I especially loved the large artistic wall piece near the fountain of drinks, as it really gives this location some personality and makes it stand out from other Chipotles. The food was fresh and generously portioned. The chips were warm, crisp, and perfectly salted, where you could tell they were made in-house because they had that light, slightly bubbly texture and just the right crunch. Chipotle without a doubt has the best tortilla chips! I ordered a burrito, and it was packed with flavorful ingredients. The brown rice was well-seasoned and fluffy, the beans were tender, and everything was layered evenly so you get a little bit of everything in each bite. The lettuce and corn salsa were fresh and crisp, and the chicken was juicy and well-cooked. Nothing was skimped, as it was a hefty burrito that felt worth the price. Overall, this location delivers exactly what you want from Chipotle with fresh ingredients, solid portions along with an inviting atmosphere. I’ll definitely be coming back whenever I’m in the WPB area!
  • JW
    Jami Wood
    Feb 11, 2026
    2.0
    Good place to go for a cheap meal, but just heard they’ll be raising prices because the owner found out their customers make an average of $100,000 or more. I don’t want to support a place that’s charging more just because they feel they can when there’s no NEED to actually raise them, outside of the owners greed. Shame on him and the franchise. He’ll realize soon that “rich” people are a lot cheaper than “poor” people.
  • MF
    Michael Fleischmann
    Feb 10, 2026
    1.0
    Out of everything all the time. The only reason I came was for the honey vinaigrette that I mix with sour cream and somehow.. well ofc.. they’re out. I don’t even want the food I paid for.
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Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill in West Palm Beach offer?

They offer customizable burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill at 2380 Palm Beach Lakes Blvd?

Chipotle is open every day from 10:45 AM until 11:59 PM.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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