Chipotle Mexican Grill

3.5
2455 reviews
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Business Details

2380 Palm Beach Lakes Blvd, West Palm Beach, FL
33409, United States
(561) 688-8951
https://www.chipotle.com
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About

Fast Food RestaurantMexican Restaurant
Chipotle West Palm Beach is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2380 Palm Beach Lakes Blvd, West Palm Beach, FL
33409, United States

Hours

Reviews

3.5
2,455 reviews
5 stars
1,068
4 stars
451
3 stars
226
2 stars
146
1 star
564

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and lack of attentiveness.

Food Safety

Multiple reviews mentioned serious hygiene issues, including reports of roaches in food and unsanitary conditions in the restaurant.

Portion Sizes

Many customers expressed dissatisfaction with the small portion sizes of food, often feeling that they received inadequate amounts for the price.

Cleanliness

The restaurant was frequently described as dirty, with complaints about unclean tables and a lack of basic supplies like napkins and utensils.

Order Accuracy

Customers reported frequent mistakes with their orders, both in-store and for delivery, leading to frustration and dissatisfaction.
  • AA
    Abdulrahman Alshareef
    3 days ago
    1.0
    I have never seen a Shabtally restaurant, or any place, managed in this way or in this condition. The cleanliness was extremely poor, the tables inside and outside were dirty, and the restroom was even worse than the dining area. The service was also slow and unorganized 🧐🤢
  • JS
    Julie Stein
    4 days ago
    1.0
    Bad customer service. Really rude and charge you double when you ask for the right amount.
  • DC
    Deborah Cabrera
    Nov 6, 2025
    1.0
    Worst customer service! I don’t like giving bad reviews but today the three ladies working on the line the one that serves the sides and the two cashiers very rude. And the sides never got to me. I know it was 4 different bowls but I told them one by one to make it easier, so rude and also the cashiers giving looks out of place
  • JS
    Joel Sanmiguel
    Nov 4, 2025
    5.0
    Quick and friendly service , Zakaria was a great employee gave me and my friend excellent service
  • SS
    Shawn Sanders
    Nov 4, 2025
    5.0
    Zackaria was super awesome Great customer service and was helpful when we ordered
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Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill in West Palm Beach offer?

They offer customizable burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill at 2380 Palm Beach Lakes Blvd?

Chipotle is open every day from 10:45 AM until 11:59 PM.