City Cellar Wine Bar & Grill

Reviews

• AA

  Anson Antony

  Apr 19, 2026
  1.0
  I’m genuinely puzzled by this restaurant’s high rating—my experience was, quite frankly, abysmal. The space itself felt neglected: a musty odor lingered in the air, and the temperature was uncomfortably warm—borderline unbearable—making it difficult to relax from the moment we sat down. I decided to give this place a second chance on April 18, 2026, with an 8:30 PM reservation, and unfortunately, it was just as bad—if not worse—than my first visit. The service was exceptionally poor. Our waiter, Michael, set the tone early, and not in a good way. It took over an hour just to receive our appetizers, and drink refills required tracking down other staff members. What stood out most was the complete lack of attentiveness—Michael never once checked in on our table throughout the evening. The delay was so excessive that I was able to leave the restaurant, walk across the street, purchase a new set of clothes for my daughter, return, and have her change—all before our main course even arrived. To be clear, this wasn’t out of convenience—it was out of necessity. The restaurant was so excessively hot that she was visibly uncomfortable and overheating. To make matters worse, water was served at room temperature in what felt like a furnace of a dining room. We actually had to ask multiple times—and essentially beg—just to get ice brought to the table. That alone speaks volumes about the level of awareness and care. Dining out is supposed to be a relaxing, enjoyable experience—especially after an evening out—but this was anything but. The food itself was underwhelming at best: mediocre, forgettable, and certainly not worth the wait. What was most disappointing, however, was the apparent inconsistency in service. From my observation, certain tables—specifically white families—received noticeably more attention and care, while others, including Hispanic, Asian, and African-American patrons, were largely overlooked. As part of an interracial family, this was both disheartening and unacceptable to witness. I’ve had great experiences at other locations of this restaurant, which makes this visit even more frustrating. This location, however, falls far below standard. To the management and staff: you’re in a high-traffic area where guests come to unwind and enjoy their time. This experience did the exact opposite. One star—and that’s only because it was possible to secure a reservation. Now I understand why availability wasn’t an issue. TL;DR: Excessive heat, inattentive service, long wait times, mediocre food, and a deeply disappointing overall experience. I will not be returning.
• RH

  Ruben Hernandez

  Apr 19, 2026
  5.0
  Coming from out of town, my girlfriend and I were looking for a place to enjoy our last night in West Palm Beach with a nice dinner. City Cellar did not disappoint. While the food was delicious and up-to-par with the hype from the locals, the highlight of our experience was the service. The staff as a whole was very accommodating to our requests. Our server, Rolando, took the our dining experience to the next level. He was very personable and considerate of what we needed throughout our dinner.
• AA

  AL

  Apr 6, 2026
  5.0
  Everything was excellent! The capri pizza is hard to beat. Nicholas was wonderful as well. Very attentive & friendly
• PH

  paige hornbaker

  Apr 1, 2026
  3.0
  Great location overlooking Rosemary Square with a nice second-floor view. Apps were the highlight—calamari was perfectly crispy with a unique roasted garlic lemon aioli & the charcuterie board was delish (loved the manchego + very generous amount of wagyu). For entrées (we were so excited they sounded delicious) we got the blue crab crusted sea bass with potatoes, asparagus & beurre blanc. The sauce was honestly the best part. The dish was pretty bland & needed more seasoning, flavor & love. We also tried the lobster bucatini. The homemade pasta was the standout, but the sauce mainly tasted of just heavy cream with only a slight lobster flavor. There was only one small piece of lobster, so I asked just to confirm—that wasn’t how it was supposed to be so they brought it back & added more, but the dish also just fell short on flavor overall imo. As someone currently in the industry for 15 years, service was a bit disappointing. Starting off was ok but after our entrées were dropped, our server completely disappeared never to be seen again. If it were busy I would be more understanding but it wasn’t at all. We sat with empty plates for about 10-15 minutes, couldn’t order dessert & eventually had to go to the host stand & ask the hosts (who were very sweet) for our check & to run our card. Maybe it was just an off night.
• RM

  Rich Masi

  Mar 28, 2026
  1.0
  Service was atrocious we were lied to, forgotten several times and will not be going back After seating us and waiting 20 minutes, I had to approach someone to get a server to come take drink orders. I watched main courses arrive at tables that arrived 30 minutes after us Waiter kept saying “ your main course is on its way” they never came. 1 hour 45 minutes later I asked fur check and offered to pay fur drinks and appetizers we had. Told them we were no longer interested in main course because we had finished appetizers 30 minutes ago Hostess said “ I will send manager right away”. We waited 10 minutes and no manager arrived We left. I never walked out of a place without paying in my life. They deserved what they got. Almost 2 hours of time , dinner ruined. I suggest staying away from this place.