Panera Bread

Reviews

• MM

  Myarose

  4 days ago
  1.0
  Ordered avocado twice, both with extra everything seasoning and both times didn’t get even a normal amount. Both times also, the avocado was not ripe and was hard. Gross
• KW

  Ken Wayson

  Jan 5, 2026
  2.0
  Went to Panera on Sunday about 11:30am. No line and no cashiers. Several people were standing by the coffee area waiting for on line orders and there was a small crowd waiting for order delivery by the soda area. Finally got a cashier placed an order for two bagels, one with butter one with honey walnut sour cream and coffee. We waited 20 minutes before we got the bagels, without butter or sour cream. I’m not sure what was going on but several customers at the delivery counter said they were told their orders were lost. Appears that the manager was as confused as the workers. Einstein Bagels might be a better alternative.
• JG

  James Ganey

  Dec 31, 2025
  3.0
  Ordering from here is a gamble. Order chicken and rice soup you might get tomato soup. Order more than 6 things something will be missing. Food is good when it is correct.
• BL

  Bruce Leierer

  Dec 27, 2025
  2.0
  Im a long time fan of Panera, especially the bagels. Lately the everythings arent quite right. They don't seem fully cooked. They aren't as brown on the outside and don't have the original texture inside. Looks like they have changed the recipe. I just learned that these are not 'New York' bagels. NY bagels are boiled not baked and have some other subtle differences that IMH make a big difference. I'll be looking for true 'New York' bagels from now on.
• EL

  Exploraa Laura

  Dec 8, 2025
  2.0
  Not impressed, I got a sandwich. It didn’t have any of the sauce on it. I called and they said that I would get a free sandwich just to come in whenever. A few weeks later, I went in to get my free sandwich they said I had to have a Coupon or an email. Which I did give the lady all the information I went through all of my emails. I didn’t have anything. The manager said she’s new and she talked to them and that there’s nothing she can do, they resent me the coupon but said I can’t use it this visit and I have to use it a different visit. When I specifically planned to get lunch from Panera because I knew I had this free sandwich due to having the issues last time… very unprofessional and poorly handled customer service. I will not be returning to Panera and will not be recommending them to anyone.

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