McDonald's

3.4
1708 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
445 S Wickham Rd, West Melbourne, FL
32904, United States

Hours

Reviews

3.4
1,708 reviews
5 stars
607
4 stars
331
3 stars
301
2 stars
148
1 star
321

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly in the drive-thru, with long wait times and forgotten orders.

Food Quality

While some customers praised the freshness of the food, others experienced issues with cold or incorrect orders.

Staff Attitude

Feedback on staff was mixed; some employees were noted for their friendliness and helpfulness, while others were described as rude or inattentive.

Management Issues

Several reviews highlighted dissatisfaction with management, particularly regarding staff morale and operational efficiency.
  • DK
    DanielnRebekah Kutz
    Dec 21, 2025
    3.0
    The drive through was super loud volume and they kept asking me to wait to put in my order. Service was slow.
  • EE
    Edward
    Dec 15, 2025
    1.0
    Went through the drive-thru ordered two McChicken sandwiches large french fry large Sprite lady said does everything look good on the screen nothing popped up pull up to the cashier lady asked me did I order something I said yes to McChicken sandwiches large fry large Sprite she charged me $10.03 pull up to the next window to grab my food only one sandwich call the lady order two they told me to pull up and wait I waited 5 minutes end left I will never come to this location again
  • JS
    Joseph Smiley
    Dec 15, 2025
    2.0
    Normally I wouldn’t take the time to write a review but here we are. I am pretty much a morning regular at this location, grabbing some breakfast on my way into work, mainly because it’s cheaper and tastes better than the food served at our own cafeteria. However, the food may be good but ever since that new General Manager has taken over, this establishment has went to crap. I used to consider it the best McDonalds in the area. I don’t know how many times now since he has taken over that there have been issues, from being out of a product for multiple days to other things. And after he took over, the best drive-thru worker that any restaurant had around here was fired. Vickie was awesome! She knew me from the time she heard my voice and what my order was going to be. That is great customer service when they get to know the regulars, treat them with a happy voice and smile, talk to you like you have known each other forever or like family. All that good wholesomeness has disappeared since this new GM has taken over. Even the workers look miserable and depressed. It’s rare to see a smile there anymore. That new GM needs to go, and go far away! And…bring Vickie back!!!
  • KC
    Ken Cid
    Dec 13, 2025
    1.0
    Cuando pido en la app de McDonald's me tardan 2hr asta que me lo traen
  • CW
    Cathy Walker
    Dec 9, 2025
    1.0
    I Waited for 25 minutes in the drive thru after being told to move forward. After 20 minutes passed I Went inside and it seemed that they had totally forgotten about my order. Once I finally received the food there were things missing from the order. After 35 minutes I finally got to leave with my food. A man came out the door with his food while I was still outside and he told me "good luck". He said it seemed that no one was working in there. Turned out he was right and luck wasnt on my side.The food was hot and fresh, but I was to aggravated to eat.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 445 S Wickham Rd, West Melbourne, FL?

McDonald's is open daily from 5:00 AM to midnight.

When does the drive-thru at this McDonald's location operate?

The drive-thru is open every day from 5:00 AM to midnight.