Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, particularly in the drive-thru, with long wait times and forgotten orders.
Food Quality
While some customers praised the freshness of the food, others experienced issues with cold or incorrect orders.
Staff Attitude
Feedback on staff was mixed; some employees were noted for their friendliness and helpfulness, while others were described as rude or inattentive.
Management Issues
Several reviews highlighted dissatisfaction with management, particularly regarding staff morale and operational efficiency.
DK
DanielnRebekah Kutz
Dec 21, 2025
3.0
The drive through was super loud volume and they kept asking me to wait to put in my order. Service was slow.
EE
Edward
Dec 15, 2025
1.0
Went through the drive-thru ordered two McChicken sandwiches large french fry large Sprite lady said does everything look good on the screen nothing popped up pull up to the cashier lady asked me did I order something I said yes to McChicken sandwiches large fry large Sprite she charged me $10.03 pull up to the next window to grab my food only one sandwich call the lady order two they told me to pull up and wait I waited 5 minutes end left I will never come to this location again
JS
Joseph Smiley
Dec 15, 2025
2.0
Normally I wouldn’t take the time to write a review but here we are. I am pretty much a morning regular at this location, grabbing some breakfast on my way into work, mainly because it’s cheaper and tastes better than the food served at our own cafeteria. However, the food may be good but ever since that new General Manager has taken over, this establishment has went to crap. I used to consider it the best McDonalds in the area. I don’t know how many times now since he has taken over that there have been issues, from being out of a product for multiple days to other things. And after he took over, the best drive-thru worker that any restaurant had around here was fired. Vickie was awesome! She knew me from the time she heard my voice and what my order was going to be. That is great customer service when they get to know the regulars, treat them with a happy voice and smile, talk to you like you have known each other forever or like family. All that good wholesomeness has disappeared since this new GM has taken over. Even the workers look miserable and depressed. It’s rare to see a smile there anymore. That new GM needs to go, and go far away! And…bring Vickie back!!!
KC
Ken Cid
Dec 13, 2025
1.0
Cuando pido en la app de McDonald's me tardan 2hr asta que me lo traen
CW
Cathy Walker
Dec 9, 2025
1.0
I Waited for 25 minutes in the drive thru after being told to move forward. After 20 minutes passed I Went inside and it seemed that they had totally forgotten about my order. Once I finally received the food there were things missing from the order. After 35 minutes I finally got to leave with my food. A man came out the door with his food while I was still outside and he told me "good luck". He said it seemed that no one was working in there. Turned out he was right and luck wasnt on my side.The food was hot and fresh, but I was to aggravated to eat.
What are the regular business hours for McDonald's at 445 S Wickham Rd, West Melbourne, FL?
McDonald's is open daily from 5:00 AM to midnight.
When does the drive-thru at this McDonald's location operate?
The drive-thru is open every day from 5:00 AM to midnight.
Can I get delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available Monday to Saturday from 5:00 AM to 10:30 PM, and on Sunday from 7:00 AM to 10:30 PM.
What pickup and delivery services does McDonald's offer?
They offer curbside pickup, delivery, same day delivery, and no-contact delivery options.
How can I order McDonald's food online or through an app?
You can order online via their delivery URL or use the McDonald's app available on both Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location has a drive-thru service.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include Citizens Bank if you need banking services, Melbourne Urgent Care for medical needs, and Laredo Taco Company if you're interested in trying another dining option.
Is there a convenient place to pick up or ship packages near McDonald's?
Yes, there are UPS Access Point locations nearby where you can send or receive packages easily.
What other shopping or automotive services are nearby McDonald's?
Nearby are Cumberland Farms convenience store and gas station, Advance Auto Parts for car needs, and B & B Auto Clinic for automotive repairs.