Business Details
About
Mexican Restaurant
Chipotle West Melbourne is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.2
667 reviews
5 stars
260
4 stars
90
3 stars
45
2 stars
46
1 star
226
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some experiencing undercooked or burnt items, while others praised the freshness and taste.
Portion Sizes
Many reviews highlighted issues with small portion sizes, leading to dissatisfaction regarding value for money.
Service Issues
Numerous customers noted poor service, including rude staff, slow service, and incorrect orders, contributing to a negative dining experience.
Cleanliness
Several reviews mentioned cleanliness issues, with dirty tables and counters affecting the overall atmosphere.
Management Concerns
Feedback indicated problems with management, including staff training and handling of customer complaints, leading to a lack of urgency and professionalism.
- APAngelina PedoneNov 16, 20251.0This place is buns. Been there 2 times in 2 weeks and every time there’s no meat the staff is high and not responding to questions only looking back. worst service i’ve got anywhere lack of care and customer service is very prominent there.
- JJJenniferNov 15, 20255.0Everything was good. Restaurant was clean and good customer service
- KMKimberly McmillanNov 13, 20251.0Ordered thru app Everything about my order was wrong Time for pickup 550 finally got at 615 only for everything to be wrong No lettuce No sourcream No cheese No pico Black beans vs red beans White rice vs brown rice Like why did I order what I wanted if it’s we make it what we want Tried to call for them to remake it phone has been off hook since 630 now it’s 930
- THTremayne HearnsNov 8, 20251.0I am not the one to normally complain I just don’t return my business . I can tell you I have read tons of these reviews before I decided to write . Very consistent on the timing of your issues . Who ever running this location obviously puts the talent all in the day shift . 7:15 pm still in prime time dinner 1 person working the line(crazy). Not only wait time bad but when you get up there your out of chicken , low on steak which is dry at bottom , no beans and the line is dirty. I do not blame the staff they are doing the best they can . This is a scheduling issue . Pretty sure the kid working tonight quitting soon. This location the past year is gone downhill . Oops I forgot please STOP Burning the CHIPS yuck .
- MSMarie SOct 15, 20251.0Ordered a steak quesadilla. This wasn’t my first rodeo, chipotle’s steak quesadilla is amazing, especially the carne asada. It’s the only reason to pay more than you would in a sit down restaurant. But this quesadilla was not normal. They barely put any steak on it and it was smaller than normal. I counted 5 pieces. Half of the quesadilla was made of just folded tortilla (I guess to make it a rectangle shape) and cheese. The steak was also dry. I could have went to Taco Bell and gotten the same thing, but better, and for only 1/3rd the price! That said, the sides were excellent as usual and the chips were great. The girl in the drive through was nice as well. The quesadilla was very disappointing and will make me think twice before coming back. I reached out to chipotle on the app and it was no help. They just said they would forward it to the management team.
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill in West Melbourne?
Chipotle Mexican Grill is located at 125 Palm Bay Rd NE, West Melbourne, FL 32904.
What are the operating hours of Chipotle Mexican Grill in West Melbourne?
Chipotle West Melbourne is open daily from 10:45 AM to 11:00 PM.
Can I order Chipotle West Melbourne online?
Yes, you can order online at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
What type of food does Chipotle West Melbourne serve?
Chipotle offers customizable menu options including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Does Chipotle West Melbourne have a rewards program?
Yes, customers can sign up for Chipotle Rewards to receive exclusive offers and earn free food.
How can I contact Chipotle Mexican Grill in West Melbourne?
You can contact them by phone at +1 321-473-6403 or via email at FL.3788.WestMelbourne@chipotle.com.
Is Chipotle West Melbourne welcoming to the LGBTQ community?
Yes, Chipotle West Melbourne is welcoming to LGBTQ customers.
What nearby shopping can I visit before or after eating at Chipotle West Melbourne?
You can visit Palm Crossing shopping center, which is close by and offers a variety of retail stores.
Which nearby banks can I access when visiting Chipotle West Melbourne?
Nearby banks include Chase Bank, Regions Bank, and Space Coast Credit Union for your financial needs.
Are there other dining options near Chipotle West Melbourne?
Yes, nearby dining options include Wendy's (fast food), Michelli's Pizzeria (Italian), Hop Bo Chinese Restaurant, and Ice Cream House for desserts.