Many customers reported slow or inattentive service, with some waiting long periods without being acknowledged.
Food Quality
There were numerous complaints about the food being overcooked, dry, or not prepared as ordered, leading to dissatisfaction.
Management Response
Customers expressed frustration with management's handling of complaints and issues, indicating a lack of effective customer service.
Atmosphere
The restaurant's atmosphere was noted as lively and suitable for sports viewing, but some found it too loud or chaotic.
Staff Performance
While some staff received praise for their service, others were criticized for being overwhelmed or unhelpful.
EM
Erik Martin
1 day ago
1.0
I got all the way home to find out that they didn’t give me any sauce and when I called to complain, they had the audacity to offer me an .80 Refund
RT
Renee Tremain
6 days ago
5.0
We have become regulars of BWW in West Melbourne-typically during the lunch rush. Our server is usually Kate and she is absolutely amazing! She goes above and beyond and makes all the customers feel special! She always makes a fuss over my daughter and she is such a hard worker! All the other staff have always been very friendly too. The food comes out quickly and is always delicious. I absolutely love the wrap and it is consistently good every time we go. I don’t understand the negative reviews because we always have amazing service and food. If you’re looking for a great meal, at a great price and amazing service, look no further!
DC
dee campbell
Dec 21, 2025
5.0
We encountered an issue at dinner, however, after speaking with Zain (manager), having him listen and truly care about customer satisfaction, we will return. Sometimes that's all it takes, and it is refreshing to see management be so pro active!!
SS
Samantha
Dec 13, 2025
2.0
2 out of was missing food ( delivery) all bags sealed … and aside from the tablespoon worth of blue cheese dip for 20 wings( that’s not enough for 5 wings) missing a large order of potato wedges . I ordered my burger no mustard . Loaded with it they wiped it off but still soaked in my bun and on the meat - I don’t want mustard on my burger . - can’t address it in the site because you answer questions and can’t send feedback or won’t allow .. it’s expensive for wet soggy food . The boys like it ,me 70 bucks service fee then tip is crazy for a 5 guys dupe .
JD
Jordan Dutterer
Dec 7, 2025
2.0
As others mentioned, ordered on DoorDash but literally sent me nothing that I ordered. I ordered a bacon smashed chile burger…they sent a plain double. I ordered a chicken sandwich with pepper jack cheese, mayo, tomato, pickles…they sent me a dry sandwich with no cheese, no mayo, and the world’s tiniest mini tomato slice and single pickle slice. They gotta be doing this on purpose 😂 it’s a shame bc the burgers are pretty good, I might say better than the wings and chicken.
Frequently Asked Questions About Buffalo Wild Wings
What are the operating hours of Buffalo Wild Wings in West Melbourne, FL?
Buffalo Wild Wings in West Melbourne, FL is open from 11:00 AM to midnight Monday through Wednesday and Sunday, and from 11:00 AM to 1:00 AM Thursday through Saturday.
What type of food does Buffalo Wild Wings offer?
Buffalo Wild Wings offers award-winning Buffalo, New York-style chicken wings with a choice of 26 different sauces and seasonings.
Where is Buffalo Wild Wings located in West Melbourne?
Buffalo Wild Wings is located at 4325 Norfolk Parkway, West Melbourne, FL 32904, USA.
Is Buffalo Wild Wings in West Melbourne currently open?
Yes, Buffalo Wild Wings is currently open.
How can I contact Buffalo Wild Wings in West Melbourne?
You can contact Buffalo Wild Wings at +1 321-951-2138.
Does Buffalo Wild Wings offer takeout or dining options?
Buffalo Wild Wings is categorized as a chicken wings restaurant, sports bar, and takeout restaurant, so both dining and takeout options are available.
What other restaurants are nearby Buffalo Wild Wings where I could visit?
Nearby restaurants include Pollo Tropical, offering Latin American chicken dishes, LongHorn Steakhouse for steaks and grills, and Culver’s, known for burgers and fast food.
Are there retail stores close to Buffalo Wild Wings for shopping convenience?
Yes, nearby retail stores include AT&T Store and AT&T for mobile phones, Mattress Firm for furniture, Payless ShoeSource for shoes, and Kay Jewelers for jewelry.
What wellness and beauty services are available near Buffalo Wild Wings?
Nearby wellness and beauty options include Skin by Amber Marie spa, Jing Massage therapy, Salon Luxe hair salon, Massage Envy for massage and skin care, and The Refinery Medspa & Wellness.
Are there health and medical services close to Buffalo Wild Wings?
Yes, near Buffalo Wild Wings you can find First Choice Medical Group Physical Therapy, CORA Physical Therapy, Aspen Dental, and Gravity Oxygen & CBD for various health and medical needs.