Pollo Tropical

Reviews

• YB

  Ya Boy

  Apr 3, 2026
  5.0
  My experience at this Pollo couldn’t not have been as good without Len. He made my day by saying good morning, and asked me how I was. Len has great customer service and always make sure he takes care of the customer. He seems like a crucial part of that team to me.
• ZH

  Zachary Hollis

  Mar 21, 2026
  5.0
  Love the brunch
• JD

  Justin Drift

  Mar 10, 2026
  5.0
  Was pretty cheap and really good
• AR

  Andre Real

  Mar 3, 2026
  1.0
  I went through the drive thru and asked for a meal with an add on of fried plantains, not knowing I would get charged for a full order. When I got to the window the cashier processed my credit card as she told me the total leaving me no time to explain that I didn’t want the plantains anymore. When the manager came up to the window she rushed me away and discouraged me from finding a solution, the plantains were mushy and not even good.
• MR

  Mayra Rodriguez

  Feb 28, 2026
  1.0
  I was in line waiting for someone to take my order and the guy called the young woman behind me in the line and took her order first. When I asked why did that happen he said I dont know its quick. Huh? Ofcourse I left. Bunch of untrained dudes there. This was at 12:55. Staff involved young white man around 23 yesterday of age and African American guy in the front.