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Wingstop

2.9
(604 reviews)

Business Details

(813) 536-0222
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Wesley Chapel Bruce B Downs Blvd.. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
1219 Bruce B Downs Blvd., Wesley Chapel, FL
33544, United States

Hours

Reviews

2.9
604 reviews
5 stars
233
4 stars
40
3 stars
28
2 stars
39
1 star
264

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unprofessional behavior from management.

Food Quality

While some customers praised the food, many reported issues with incorrect orders, undercooked wings, and overall inconsistency in food quality.

Cleanliness

Several reviews mentioned that the restaurant was dirty and lacked proper hygiene practices, such as staff not wearing gloves while preparing food.

Management Issues

Feedback indicated significant problems with management, including disorganization, lack of training for staff, and failure to address customer complaints effectively.
  • TK
    Taylor Evans Keels
    Feb 17, 2026
    1.0
    I placed an online order for 25 wings, corn, and fries. When I arrived, the manager told me they were out of fries and refused a partial refund. I was forced to order more wings just so my kids would have enough to eat (since they don't eat corn), meaning I had to pay Wingstop more money to fix their own shortage. The kicker? As I’m walking out, an employee walks in with a fresh supply of fries. Had the manager been transparent that they were just waiting on a restock, I would have waited. To top it all off, I got home and the extra corn meant to replace the fries wasn't even in the bag. Terrible communication and even worse execution.
  • SM
    Sean Morehouse
    Feb 8, 2026
    1.0
    Super Bowl hit these ppl hard they were not prepared for this. 1 hr plus wait and online said 15 mins…
  • HS
    Hood Suburbia
    Jan 17, 2026
    1.0
    Terrible customer service terrible everything! If I could give a 0 star I would
  • KB
    Kat B
    Jan 14, 2026
    1.0
    I drove 40 min here on new years, got home half of my order was wrong…. I called to get it fixed and was told I’d get a refund in a week…great I only asked for the wrong part to be refunded…it has now been 3 weeks every time I called no one knows anything. Seriously $35 for a wrong order…
  • TC
    Tracen Cockeram
    Dec 28, 2025
    1.0
    Very poor customer experience. Got there to pick up my order. I thought I was invisible. No one greeted me or said a word to me. Some employees were visibly arguing. A female employee looked like she didn't want to be there. After about 10 minutes, I finally walked directly up to the counter. The male employee asked me if I was ordering. Nope just here for pickup. Finally got my order and took it home. The wings were mediocre and the fries were very soggy and undercooked. Thankfully I didn't get sick. I wouldn't recommend this place whatsoever.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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