Wendy's

3.8
1553 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Wesley Chapel, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Wesley Chapel, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
28031 Wesley Chapel Blvd, Wesley Chapel, FL
33543, United States

Hours

Reviews

3.8
1,553 reviews
5 stars
691
4 stars
357
3 stars
190
2 stars
88
1 star
227

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rude interactions and slow service.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Food quality is inconsistent; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared items.

Drive-Thru Experience

The drive-thru service is often criticized for being slow, with long wait times reported frequently.

Cleanliness

Several reviews mention unsanitary conditions, including dirty tables and poor overall cleanliness.
  • JC
    Jared Carter
    Nov 7, 2025
    2.0
    You’re met with an AI bot taking your order which is a little dystopian, but honestly it was the best customer service of my experience tonight. The lady checking me out and handing me the food seemed like I inconvenienced her by ordering. Probably won’t return to this location..
  • JC
    Jessica Clendenen
    Oct 28, 2025
    1.0
    Stay away
  • CC
    Cheryl
    Sep 29, 2025
    1.0
    Stopped for lunch today and ordered a single Wendy's burger,already had drove off or would have taken it back . Burger wa s almost cold and looked like it had been made a few hours prior. I will not go back .
  • AS
    Alayna Soriano
    Sep 16, 2025
    5.0
    I didn’t get the name of the employee but she was working the drive through at 5:50PM on 9/16. She was gracious, friendly & kind - we don’t get that type of service every day and it is appreciated!!! She deserves praise.
  • CM
    Cade McKee
    Sep 5, 2025
    1.0
    My wife just came through and ordered two meals that were wrong. She ordered two meals on the app and the app was giving her issues, she wanted regular nuggets instead of spicey BECAUSE IM HIGHLY ALLERGIC TO SPICES and she brought it to there attention and they said “that won’t be an issue and I will fix that for you now”. (I was on FaceTime) If my wife wouldn’t have taken the first bite I would be sophisticating on the floor right now. We live in Zephyrhills and will not make a half an hour detour. I already notified corporate from your website and want to be refunded for the entire meals. We couldn’t even eat are food because the main part was wrong. If one of us arnt reached out to soon I will be reaching out the next day. I may be blowing this up but this food could have closed up my airway and killed me, I used to work for this company and regardless if this is franchise or JAE, you cut corners tonight.

Frequently Asked Questions About Wendy's

Is 28031 Wesley Chapel Blvd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.