Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Wesley Chapel Subway® Restaurant at 27765 Wesley Chapel Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customer experiences with service quality are mixed; some employees provide excellent service while others are reported as rude or unprofessional.
Staffing Issues
Many reviews highlight chronic understaffing, leading to long wait times and poor service during busy hours.
Food Preparation
There are frequent complaints about incorrect orders and careless food preparation, with some customers expressing concerns about food safety.
Cleanliness
The cleanliness of the restaurant, particularly the bathrooms, has been criticized, with multiple reports of unsanitary conditions.
Management Concerns
Several reviews indicate issues with management, including poor employee treatment and lack of oversight, contributing to a negative customer experience.
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Andrews Dumith
Jan 30, 2026
1.0
There’s no easy way to describe how unpleasant my experience was. The service was very poor, with little courtesy and an unprofessional attitude throughout. The employee spoke under her breath and seemed visibly annoyed. At first, I tried to be understanding—working alone on a Friday afternoon can’t be easy. However, the way the food was handled and prepared felt careless and uncomfortable to watch.
I understand frustration, but customers also come in after long workdays, and taking that frustration out on others isn’t acceptable. During the order, I asked if coupons were accepted and explained that I had the codes on my phone. I was told it wouldn’t be a problem, but at checkout I was informed that the codes didn’t work. At that point, I considered leaving, but my son insisted on paying. The sandwiches were prepared incorrectly and without care.
While the service itself was disappointing, the bigger issue seems to be management. Having one person working alone on a Friday evening sets everyone up for a bad experience. Based on what I experienced, I would not recommend this Subway location.
RP
Richard Peck
Jan 25, 2026
5.0
Outstanding service
HL
Heather Lee
Jan 17, 2026
5.0
Had the pleasure of meeting D tonight. He completed my online order. Everything was perfect and his personality and customer service was on point! Thx D!
SS
Savannah
Dec 14, 2025
5.0
Always great service. They really care to make it how you want it
DA
Donna Alvarez
Nov 24, 2025
5.0
Kevin made our spicy Italian sandwiches and he was great. He took his time and they were perfect. Great job Kevin!
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