Customer Service
Numerous reviews highlighted poor customer service experiences, including rude staff and unresolved complaints.
Food Quality
Mixed feedback on food quality, with some customers praising the taste while others reported issues like undercooked pizza and missing items.
Management
The general manager, Rich, received positive mentions for his customer service, while other managers were criticized for their handling of complaints.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Delivery Issues
Several reviews noted problems with delivery, including late arrivals and food being left unattended.