McDonald's

3.4
2318 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
34367 Sr 54, Wesley Chapel, FL
33545, United States

Hours

Reviews

3.4
2,318 reviews
5 stars
851
4 stars
455
3 stars
333
2 stars
206
1 star
473

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and rude staff interactions.

Food Quality

Many reviews mentioned undercooked or poorly prepared food, with complaints about bland flavors and incorrect items.

Cleanliness

The restaurant was often described as dirty, with reports of unsanitary conditions in the dining area.

Management Problems

Numerous customers expressed dissatisfaction with management's handling of issues, citing poor customer service and lack of accountability.

Drive-Thru Experience

The drive-thru was consistently criticized for long wait times and frequent order mistakes.
  • SL
    Sonia Leiva
    4 days ago
    5.0
    La mejor hamburguesa siempre será la de McDonald's nunca crecemos para ir a ese lugar
  • ZZ
    Zach
    6 days ago
    1.0
    I’ve visited this location multiple times, and unfortunately the experience has been consistently disappointing. Customer service is poor, and order accuracy seems to be a recurring issue. On several occasions, items have been missing from my order — including sandwiches, a 6-piece nugget, and sauces. These are basic parts of an order, and repeatedly forgetting them shows a lack of attention and quality control. I understand mistakes can happen, but when it becomes a pattern, it reflects poorly on management and staff training. For a brand as established as McDonald’s, this level of inconsistency is unacceptable. I hope this location takes the time to address these issues and improve both customer service and order accuracy.
  • AJ
    Andrew j
    Dec 30, 2025
    1.0
    You can keep your 20 dollar crappy meals that you still get wrong every time I’m there . Order a large fries for almost 5 bucks , and you literally get more in a small . Scam !!!
  • JT
    Jen Trebour
    Dec 27, 2025
    3.0
    Lobby closes early and it always PACKED in drive thru..takes a hot min but they handle it
  • AA
    Awardwinner20
    Dec 24, 2025
    2.0
    The mcdonalds in this dump of a town has such a lower quality food than previous places i have lived for a long time like las vegas or cal. Like the burgers, mccrispy, wrap specially, frappe, ect seem like they are from a different company. Might be some scam or something. Lower quality by far and for some weird reason more expensive.

Frequently Asked Questions About McDonald's

What are the regular restaurant hours for McDonald's at 34367 Sr 54, Wesley Chapel, FL?

The restaurant is open 24 hours every day of the week.

When is the McDonald's drive-thru open?

The drive-thru is open 24/7, every day of the week.