McDonald's

Reviews

• NB

  Nick B

  Nov 13, 2025
  1.0
  Drive-thru is a joke. They always close early. Today, they closed at least 30 mins early because they were power washing the road. It would have been better if they did it after hours. Doors were locked so couldn’t even pick up food via mobile order.
• RT

  Rachel Toledo-Miller

  Nov 12, 2025
  5.0
  Order on the app. Or go through drive through. The McDonalds business model clearly changed during the pandemic. I am NOT saying that’s a bad thing, and in McD’s case, it might even be a good thing. Ordering online ensures your order is correct, you can take your time to choose without feeling rushed, easier to price/calorie compare, and you get points.
• LB

  Lauren Brown

  Nov 9, 2025
  1.0
  Went through the drive through to get a Diet Coke - my fault for not thoroughly searching my drink to make sure it’s safe to drink. Hopefully whatever this was isn’t hazardous or poisonous as I took a sip before realizing this was in my drink. When I called to report to the manager that they had left trash in my drink she simply stated she doesn’t see how that could happen and took zero care. That tells me she and her staff will continue to not care, whatsoever about the safety of their customers.
• DI

  Daniel Does It

  Nov 4, 2025
  1.0
  Just like the rest of Zephyrhills everything about this place is slow. Slow service. Slow cook time. Like not just 2,3 or 4 different visits but EVERY SINGLE TIME YOU COME TO THIS LOCATION expect to wait 10-25 minutes. No matter what you order. Could be coffee or 3. Large meals. Always taking forever. Even when placing order ahead of time with 4 digit code. Doesn’t do you any justice. Wonder if the manager/ owner will see all the bad reviews and do something about it 🤔
• JB

  John Bacon

  Oct 26, 2025
  1.0
  After placing my order at the drive-through, I encountered an extremely rude employee at the window. She was an older woman who displayed very poor customer service. She initially took my verbal order incorrectly, and when I politely corrected it at the window, she responded with noticeable attitude — scoffing and appearing visibly irritated. When I calmly mentioned that there was no need for rudeness, she gave me a hostile stare, then closed the window in my face without saying another word. I then asked to speak with the manager on duty, who identified himself as Kaden. When I explained what had happened, his response was, “I’m sorry, that’s just her personality.” I asked if that made it acceptable for her to be rude to customers, but he said nothing further, turned his back, and walked away.

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