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McDonald's

3.8
(2528 reviews)

Business Details

27643 State Rd 54 W, Wesley Chapel, FL
33543, United States
(813) 907-2060
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
27643 State Rd 54 W, Wesley Chapel, FL
33543, United States

Hours

Reviews

3.8
2,528 reviews
5 stars
1,155
4 stars
531
3 stars
351
2 stars
141
1 star
350

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and efficient staff while others report rude behavior and long wait times.

Food Consistency

Food quality is inconsistent, with reports of cold or improperly prepared items, while some customers enjoyed fresh and hot meals.

Cleanliness

The cleanliness of the location varies, with some customers noting a clean and inviting atmosphere, while others describe it as dirty and unkempt.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, leading to frustration among customers.
  • VK
    Valerie Knight
    Feb 19, 2026
    2.0
    I believe that within the last 6 months a new owner or manager has taken over. For the last 4 times I’ve ordered 4 different items and each have been messed up. Today was a Bacon Cheeseburger meal. No pickle. The bun was folded up, dry and the burger was overcooked. Everything was flattened out. The fries had no taste at all. I ordered at the kiosk for the first time and ate in the restaurant. Other times from the drive thru and could barely get my order right. No one with a heavy accent should be taking orders at the drive thru. Each time an order was messed up. I am just about done with McDonald’s. This is the only closest me but it has gone downhill.
  • DC
    Doug Carter
    Feb 17, 2026
    5.0
    Very nice people at this location
  • VR
    Victoria Reed
    Feb 6, 2026
    5.0
    I NEVER have hope for McDonald’s whenever I go, but this McDonald’s is different. We come here every morning for breakfast and they get our order right every time. They’re extremely friendly, fast, and accurate. The women in there know what they’re doing, and the guy at the cash window is always on point. ⭐️⭐️⭐️⭐️⭐️
  • SS
    Shawn Sully
    Feb 4, 2026
    5.0
    Employees were nice, food was good, and they asked if I needed anything else and were critical about communicating despite my order being placed online they actually care about the job
  • RY
    Rebecca Y
    Jan 19, 2026
    5.0
    Quick stop before getting on the highway. Sebastian was very polite and friendly while taking the order, which was a great start to the morning. Food was good and hot when we arrived. Coffee was delicious.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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