McDonald's

3.8
2517 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
27643 State Rd 54 W, Wesley Chapel, FL
33543, United States

Hours

Reviews

3.8
2,517 reviews
5 stars
1,146
4 stars
531
3 stars
351
2 stars
140
1 star
349

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some praised friendly staff while others reported rudeness and lack of attention.

Food Quality

Inconsistent food quality reported, with issues like cold food, incorrect orders, and missing items.

Cleanliness

Some customers noted cleanliness and pleasant atmosphere, while others described the environment as uninviting and dirty.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to frustration among customers.

Speed of Service

Service speed varied significantly; some experienced quick service while others faced long waits.
  • CC
    Chris (Chris)
    2 days ago
    5.0
    I have been eating McDonalds for nearly 50 years. I’ve visited McDonalds in at least half the states in America. This McDonalds in Wesley Chapel is the best. I e probably eaten here 100 times. My order is always right, it’s prepared quickly and every single employee is kind and polite. The food tastes better because the employees are so kind. They keep two lanes moving at a constant speed…machine like precision.
  • BM
    Brenda Morales
    Dec 23, 2025
    1.0
    People working there have no care for their lobby people everything is window first been waiting for over 30mins on my order need to atleast have better customer service I understand being busy bt atleast acknowledge your lobby customers especially when there’s 10+ people waiting
  • YZ
    Yaroslav Zherybor
    Dec 20, 2025
    1.0
    No Coffee in the Morning - Absolute Joke Every morning for three days in a row, I came here to order a latte or a cappuccino and every single time it was unavailable. One day the machine “wasn’t working,” another day there was some other excuse. I honestly don’t understand what the employees are doing or what they are getting paid for. I completely wasted my time because of this McDonald’s. No coffee in the morning — and it looks like there never will be.
  • DC
    DP C
    Dec 18, 2025
    3.0
    It’s very confusing to me how a location as busy as this one is can continuously serve cold food. I feel like like every time I come here, other than breakfast, the fries are cold and the burgers are average at best. Also, they close from 3:30-4:15am every day, that just happens to be my “lunch break” time and the are the only fast food open…it’s a little thing, but it is annoying. There’s a lady named Darlene (I’ve never seen her, just heard her voice) that is the saving grace of that place! Friendly, outgoing, happy…she’s wonderful.
  • DA
    David A
    Dec 16, 2025
    1.0
    Very cold Sterile environment waited in line with multiple other people's don't know what the purpose of having an app is to place pickup orders when you still have to stand there and wait for 20 minute to pick it up, and no one even at the front counter, willing to help because they're too busy, prioritizing the drive through the heck with the people in front of you. Then, get home to find There's literally half a fry ... What's the purpose of paying four dollar's for A large fry When you gave me amount of A small in the same box? Mcdonald's been going to shit for years and progressively going downhill, but this is the last straw and this location is just the worst.

Frequently Asked Questions About McDonald's

What are the operating hours for dine-in at McDonald's in Wesley Chapel?

McDonald's in Wesley Chapel is open 24 hours a day, 7 days a week for dine-in service.

During what hours is McDonald's drive-thru available?

The drive-thru at McDonald's Wesley Chapel is open 24 hours daily, from 12:00 AM to 11:59 PM.