McDonald's

3.7
1789 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1733 Bruce B Downs Blvd, Wesley Chapel, FL
33544, United States

Hours

Reviews

3.7
1,789 reviews
5 stars
764
4 stars
364
3 stars
259
2 stars
96
1 star
306

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor service, and incorrect orders, particularly in the drive-thru and mobile order processes.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold, poorly prepared, or incorrect items, including raw burgers and overcooked fries.

Staff Behavior

Several reviews highlighted unprofessional behavior from staff and management, including rudeness and lack of customer acknowledgment.

Inconsistency

The location received mixed reviews regarding service and food quality, with some praising the staff and food while others described it as the worst McDonald's experience.
  • EB
    Erin behan
    Dec 31, 2025
    1.0
    I bit into my burger and found a hair in it. No one is wearing hair nets. So gross will not go back.
  • SF
    S F
    Dec 22, 2025
    1.0
    These people including the manager are a joke, $10.14 for the “Big Breakfast” and you get a one piece of Bacon that is 2” long? They actually refused to give me another piece of proper size so I took the plate back and said remake with sausage, at which point they gave me the sausage. While this location is generally good for lunch & dinner, breakfast is a rip off of massive proportions, never again.
  • MC
    Maxwell C
    Nov 29, 2025
    1.0
    This location is the worst. Do not order here. Even with the app they make you park. I’m 30 minutes into waiting for my food. I hope this place shuts down. This location is shameful.
  • JP
    jaisser pichardo
    Nov 29, 2025
    1.0
    Don't throw your money away, don't come, the worst service in all of Tampa and the food very bad, find another option.
  • DD
    Dino Dino
    Nov 25, 2025
    2.0
    Do not go inside employees are more worried about drive thru than customers in side I was the only one inside and it took 15 minutes almost for me to get food and I was asked three times what's my order even when an employee tried to get me fries the manger on duty took them and told him to make me wait terrible service but food was great just don't go inside that's all

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Wesley Chapel?

McDonald's in Wesley Chapel is open 24 hours every day of the week.

Does McDonald's offer delivery services?

Yes, McDonald's offers delivery including same-day and no-contact delivery services.