McDonald's

3.7
1775 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1733 Bruce B Downs Blvd, Wesley Chapel, FL
33544, United States

Hours

Reviews

3.7
1,775 reviews
5 stars
757
4 stars
364
3 stars
258
2 stars
95
1 star
301

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially for drive-thru and mobile orders, with some waiting over 20 minutes.

Food Quality

While some customers praised the food as fresh and tasty, others complained about cold items, incorrect orders, and poor preparation.

Customer Service

Mixed feedback on staff behavior; some praised friendly service, while others reported rudeness and unprofessionalism from management.

Mobile Ordering Issues

Many customers experienced problems with mobile orders, often being asked to park and wait, leading to frustration.

Cleanliness and Environment

The cleanliness of the restaurant received positive mentions, but there were also complaints about unsanitary conditions and poor management.
  • UH
    Uug Hhfy
    5 days ago
    1.0
    They got my order wrong
  • YO
    Yaritza Ortiz
    Nov 14, 2025
    1.0
    AVOID this location. The “Manager” will put her hands on you all because she ignored us for 15 minutes after missing items from our order. I called the store and she was even more rude and hung up in our face. Police report will be filed for assault.
  • JP
    Josh Cameron (Plixson)
    Nov 12, 2025
    1.0
    We received our food through the drive through and multiple of our burgers were raw. Not slightly pink, but entirely raw. I understand mistakes happen, but this is a health hazard. Definitely disappointed and honestly disgusted.
  • TH
    Thomas Harblin
    Oct 26, 2025
    5.0
    This makes me laugh I do well in life but went through the drive-thru I was short a little bit of funds and they just said "don't worry about it" which maybe sounds awful from a management perspective but now I I order big time from there. Can't beat the daily deals in the app. A double cheeseburger I think is about $2.11 through the app.
  • AG
    alex google
    Oct 25, 2025
    1.0
    Ночью можете не ехать сюда потому что они обслуживают очень долго. Простоял 40 минут, при том что переломной было 3 машины

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Wesley Chapel?

McDonald's in Wesley Chapel is open 24 hours every day of the week.

Does McDonald's offer delivery services?

Yes, McDonald's offers delivery including same-day and no-contact delivery services.