Dunkin'

3.2
354 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wesley Chapel, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
28385 State Road 54, Wesley Chapel, FL
33543, United States

Hours

Reviews

3.2
354 reviews
5 stars
154
4 stars
33
3 stars
26
2 stars
22
1 star
119

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and untrained.

Order Accuracy

Many customers reported frequent mistakes with their orders, including wrong items and incorrect modifications.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and unkempt staff attire.

Food Quality

Customers expressed dissatisfaction with the quality of food and drinks, citing issues like cold items and poorly made beverages.

Long Wait Times

Multiple reviews noted excessive wait times in both drive-thru and in-store, often leading to frustration.
  • DS
    Dana Sala
    2 days ago
    5.0
    5⭐️
  • TL
    Terry Lewis
    Nov 12, 2025
    1.0
    I’m upset I just left the drive through and the girl that gave me my food nose was running. She had boogers all in her nose like a child! I tried to call but nb answered. I don’t want to hurt her feelings. However she can’t do that. I can’t even eat this. 11 dollars wasted! Please make sure the employees face is clean.
  • AM
    AKA Mood
    Sep 16, 2025
    1.0
    Im a Big fan of Dunkin. Always rooting for D instead of starbucks. But this particular location(Pearl) needs HELP!¡! NOcustomer service at all! Unfresh donuts and no hello nor thank you.
  • CF
    Colin Fitzgerald
    Sep 9, 2025
    5.0
    Great food & coffee
  • JP
    Jocelyn Padilla
    Aug 26, 2025
    3.0
    Main cashier (Victoria her name was) wants to argue with you about a drink and not offer help. Her co worker kindly stepped in assisted me when I add for them to modify my drink because it was too strong. Don’t debate - just help. I was being kind and trying to see if I can get my drink changed. Three stars because everytime I’m here this girl always good an attitude.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Wesley Chapel, FL?

Dunkin' is open every day from 4:00 AM to 9:00 PM.

Does Dunkin' in Wesley Chapel offer delivery services?

Yes, delivery is available daily from 4:00 AM to 9:00 PM.