Location.com logo
Brand Certified

Dunkin'

3.2
(369 reviews)

Business Details

(813) 406-5520
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wesley Chapel, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
28385 State Road 54, Wesley Chapel, FL
33543, United States

Hours

Reviews

3.2
369 reviews
5 stars
162
4 stars
33
3 stars
26
2 stars
23
1 star
125

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times, with some feeling ignored or dismissed.

Food Quality

Several reviews mentioned issues with food quality, including stale or cold items, incorrect orders, and unsanitary conditions.

Staff Attitude

There were multiple complaints about staff attitudes, with some employees being described as unfriendly or unhelpful.

Inconsistency

Customers noted inconsistency in product quality, particularly with coffee and food items, leading to dissatisfaction.

Management Issues

Reviews indicated a lack of effective management and training, contributing to ongoing service and operational problems.
  • AD
    Avdhoot Dendge
    6 days ago
    1.0
    Latte did not had any foam. Chai latte was not hot. Overall bad service.
  • NN
    Nia
    Feb 10, 2026
    1.0
    FECES SMEARED ALL OVER THE FLOOR!!!! 💩 I was taken aback seeing how much feces was smeared on the main floor open area by the food and register. I only took these photos, but there were more poop smeared all over. I will never come back.
  • RR
    R
    Feb 8, 2026
    1.0
    No wonder they have a 3.2 rating currently. Terrible location with workers who have a knack for having an attitude with customers for no apparent reason. They throw the food around and make mistake orders because they are rushing everything. You stand at the counter waiting for service, and somehow all 8 ppl working are busy even though there’s only 3 customers. “Have you been helped yet?” Does it look like I’ve been helped if I’m standing directly in front of the counter?Imagine being only .3 points away from being a 2.something location…ew. Why do you all not feel the need to clean things? Why are you smashing customers orders after you put them in the box/bag?
  • AR
    Anita Rock
    Feb 7, 2026
    5.0
    Store was closing so everything was out all day so not much left..expected this. Coffee was still delicious!
  • DH
    Dante Harris
    Jan 26, 2026
    1.0
    I went to this Dunkin Donuts Sunday morning around 7am 1/25/26 to get a couple of glazed donuts and a bagel before heading out to the course for a 7:30 tee time. I bit into the donut and it was hard and cold as if it was just revived from the refrigerator. The bagel was just the same. I only spent $7 for the order so I just took the loss. I called and spoke to a lady who identified her self as Brittany the assistant manager. She apologized and told me I can come back and get a replacement. I went back later that morning after playing and Brittany was no longer on shiftm I explained to the young lady who was working the drive through what happened and Brittany must not have communicated to her or the rest of the staff that someone may be coming to get a replacement order. The young girl started to dismiss me and told me I would need to come back when the manager I spoke to was available. When I identified the manager by name and asked if it was possible to call her she seemed to reluctantly concees and proceed to provide my repl

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Wesley Chapel, FL?

Dunkin' is open every day from 4:00 AM to 9:00 PM.

Does Dunkin' in Wesley Chapel offer delivery services?

Yes, delivery is available daily from 4:00 AM to 9:00 PM.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: