Dunkin'

3.1
491 reviews
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Business Details

3745A Bruce B Downs Blvd, Wesley Chapel, FL
33544, United States
(813) 994-5364
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wesley Chapel, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3745A Bruce B Downs Blvd, Wesley Chapel, FL
33544, United States

Hours

Reviews

3.1
491 reviews
5 stars
166
4 stars
84
3 stars
42
2 stars
38
1 star
161

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including stale donuts, incorrect orders, and cold food.

Staff Training

Several customers noted a lack of proper training among staff, leading to inconsistent service and order accuracy.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and quick service.

Cleanliness Issues

Multiple reviews mentioned cleanliness problems within the store, including dirty floors and unsanitary conditions.
  • TD
    Tom D
    Nov 28, 2025
    1.0
    This place is the slowest ever and the most rude. Black Friday you think they’d be prepared: walked in and a group of 6 kids held them up 45 minutes!! It wasn’t like there was 20 customers
  • CW
    Christina Wandell
    Nov 17, 2025
    1.0
    Waiting for 16 minutes in drive through a male short dark brown hair not sure if it was a girl or boy argued with me that a small frozen coffee with a shot of expreso was almost and then remade a medium when I asked for a manager twice they said no manager is there on Mondays o asked for names of a mix girl petite slammed the window and said we don’t give out names awful service the drink looked like a ice coffee no Carmel and like make with just milk. I will be calling manager and the BBB with the way I was treated spending half my lunch hour trying to get a frozen coffee!
  • BM
    Brian Martinez
    Oct 29, 2025
    1.0
    They took to long with my food just now and ended up late to work. Food ended up cold they told me to wait in the front went inside all the workers was chatting in a huddle very very frustrating. Plus my food was cold and nasty ended up throwing it in the garbage. Very very disappointing.
  • SH
    Simone Harper-Register
    Oct 29, 2025
    3.0
    Don't expect great service. Food quality and order accuracy is inconsistent. The employees are socializing internally so frequently they don't even notice or greet you when you arrive at the counter or drive thru. Team does not greet you, say thank you and barely smiles
  • JT
    J Trip
    Sep 20, 2025
    5.0
    Amazing donuts, and coffee and they’re always quick and fast and the customer service is always friendly and the prices are reasonable, even given due to inflation and such but I do like going here to get my coffee and donuts
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Wesley Chapel, FL?

Dunkin' in Wesley Chapel is open daily from 5:00 AM to 8:00 PM.

What new holiday drinks are available at Dunkin' this season?

You can try the new Cookie Butter Cloud Latte, along with the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, plus the new Berry Sangria Refresher.