Dunkin'

3.1
491 reviews
Decked Out Lattes
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Business Details

3745A Bruce B Downs Blvd, Wesley Chapel, FL
33544, United States
(813) 994-5364
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wesley Chapel, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3745A Bruce B Downs Blvd, Wesley Chapel, FL
33544, United States

Hours

Reviews

3.1
491 reviews
5 stars
167
4 stars
84
3 stars
42
2 stars
38
1 star
160

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Food Freshness

Many reviews highlighted issues with food freshness, including stale donuts and cold food items.

Staff Attitude

Customer experiences varied widely, with some praising friendly staff while others reported rudeness and lack of acknowledgment.

Order Accuracy

Numerous complaints about incorrect orders and missing items were noted, indicating a need for better training and management.

Cleanliness

Several reviews mentioned the establishment's cleanliness issues, with dirty conditions reported in both the dining area and restrooms.
  • CW
    Christina Wandell
    Nov 17, 2025
    1.0
    Waiting for 16 minutes in drive through a male short dark brown hair not sure if it was a girl or boy argued with me that a small frozen coffee with a shot of expreso was almost and then remade a medium when I asked for a manager twice they said no manager is there on Mondays o asked for names of a mix girl petite slammed the window and said we don’t give out names awful service the drink looked like a ice coffee no Carmel and like make with just milk. I will be calling manager and the BBB with the way I was treated spending half my lunch hour trying to get a frozen coffee!
  • BM
    Brian Martinez
    Oct 29, 2025
    1.0
    They took to long with my food just now and ended up late to work. Food ended up cold they told me to wait in the front went inside all the workers was chatting in a huddle very very frustrating. Plus my food was cold and nasty ended up throwing it in the garbage. Very very disappointing.
  • SH
    Simone Harper-Register
    Oct 29, 2025
    3.0
    Don't expect great service. Food quality and order accuracy is inconsistent. The employees are socializing internally so frequently they don't even notice or greet you when you arrive at the counter or drive thru. Team does not greet you, say thank you and barely smiles
  • JT
    J Trip
    Sep 20, 2025
    5.0
    Amazing donuts, and coffee and they’re always quick and fast and the customer service is always friendly and the prices are reasonable, even given due to inflation and such but I do like going here to get my coffee and donuts
  • MA
    Marina Alvarado
    Sep 3, 2025
    1.0
    The worst Dunkin donuts, I went to. I bought a dozen and all the donuts were not fresh at all. The employer was not personally at all and doesn't have customer service skills, what a shame. Never will buy donuts again at this place. Rather go somewhere else to get treated better.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Wesley Chapel, FL?

Dunkin' in Wesley Chapel is open daily from 5:00 AM to 8:00 PM.

What new holiday drinks are available at Dunkin' this season?

You can try the new Cookie Butter Cloud Latte, along with the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, plus the new Berry Sangria Refresher.