Dunkin'

3.4
732 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wesley Chapel, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
27616 Wesley Chapel Blvd, Wesley Chapel, FL
33544, United States

Hours

Reviews

3.4
732 reviews
5 stars
312
4 stars
107
3 stars
64
2 stars
52
1 star
197

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, slow response times, and incorrect orders.

Food Quality

Customers frequently reported issues with food quality, including burnt items, stale donuts, and incorrect orders.

Cleanliness

Several reviews mentioned that the location was dirty and poorly maintained, contributing to a negative experience.

Management Issues

Many customers expressed dissatisfaction with management, citing a lack of training and poor leadership among staff.

Customer Experience

Overall, the customer experience was negatively impacted by long wait times, unprofessional behavior, and a lack of basic customer service.
  • JD
    Jerry Deleary
    Dec 26, 2025
    5.0
    Nice and clean and very good service.
  • MM
    Marie Mercado
    Dec 24, 2025
    1.0
    3 visits for a hot black coffee and each time it has been cold. Today I ordered a bagel that turned out burnt asked to replace with a new one without toasting it and they bring me a new one burnt toasted again. Not to mention it took over a half hour for the entire drive thru process.
  • EP
    Eric Pardy
    Dec 21, 2025
    1.0
    Annette is horrible, slow service and doesn’t even listen to the order
  • RM
    Rebecca McCoy
    Dec 7, 2025
    1.0
    Most of the time the workers are kind but this morning was horrible. We had asked if they had any holiday donuts and she said no only to find out there were. She repeatedly asked is a super rude tone “anything else” after we politely said hold on a second. And this isn’t the first time they have forgotten multiple items of our order. You’ll have better luck at the dunking on Bruce b downs.
  • JJ
    jacob212012
    Dec 3, 2025
    2.0
    I would only come to this Dunkin’ if I wanted half-filled cups while paying full price.Also, If I ask for light ice, I expect light ice. It shouldn’t be complicated. At this point I’m not sure if the issue is carelessness or simply not paying attention, but it needs to be fixed.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Wesley Chapel, FL?

Dunkin' in Wesley Chapel is open Monday through Saturday from 4:00 AM to 7:00 PM and on Sunday from 5:00 AM to 7:00 PM.

Does Dunkin' offer delivery and curbside pickup options?

This location offers delivery service, but does not have curbside pickup. You can also order ahead using the Dunkin’ mobile app for a quick grab and go experience.