Dunkin'

3.4
724 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wesley Chapel, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
27616 Wesley Chapel Blvd, Wesley Chapel, FL
33544, United States

Hours

Reviews

3.4
724 reviews
5 stars
308
4 stars
108
3 stars
64
2 stars
51
1 star
193

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlight consistently poor service, including rude staff, incorrect orders, and slow response times.

Food Quality

Customers frequently report issues with food quality, including stale donuts, burnt bagels, and incorrect or poorly made drinks.

Staff Attitude

Many reviews mention unprofessional and unfriendly behavior from staff, contributing to a negative customer experience.

Management Issues

Several customers express concerns about management, citing a lack of oversight and poor training of employees.

Inconsistency

Frequent complaints about items being unavailable and inconsistent drink preparation, leading to customer dissatisfaction.
  • JG
    Joe Gray
    Nov 16, 2025
    1.0
    I’ve been coming to this location for a couple years now. The service over the last six months has become just atrocious. You stand around for 10 minutes just waiting for someone to acknowledge you. 10 minutes waiting in line for a coffee is not worth it. They’ve screwed up my order the last two times I’ve been there. I will not be going back there anymore. Whoever the manager is at this location, needs to get their act together. The employees need to be more attentive and practice, active listening.
  • JR
    Jerica Ramirez
    Nov 16, 2025
    5.0
    I’m only putting a five star review so that my review can actually be seen. I’ve been to Manny Dunkin’ Donuts and for some reason this is the only place where you’re gonna sit there for damn near 30 minutes to get your drink or food. I’m not sure why they have a drive-through. It’s not convenient at all. I actually like to get my coffee before I head to work, but because they take forever, I always have to go to the one on Fletcher and trust me The Fletcher one is always busy as well, but their lines go by pretty fast. I’ve never sitting there for more than five minutes. I’m not sure if it’s the workers but they are just extremely slow and I hate going to this location. I can’t wait till they open one closer to my home.
  • CQ
    Carlie Quinn
    Nov 2, 2025
    1.0
    Kristy, the manager very loudly argued with me over HER getting my order wrong and then proceeded to yell at me through the window on a Sunday morning. Corporate will be called but stay far away from this location unless they get a new store manager.
  • SJ
    Shay Jones
    Oct 26, 2025
    2.0
    I’ve been coming to this Dunkin every so often for the last few months and the food is usually average, but the service is always awful. It’s a horrible experience whether I go through the drive-through or go inside. this morning just really topped the cake when my whole order was wrong and said this was not the coffee I ordered and asked who took my order. They refused to tell me and the lady said I don’t know. they didn’t offer to remake the coffee or ask what it is I wanted. The lady that took my order over the intercom was very rude kept cutting me off and saying what else what else when all I did was order a coffee and a bagel. She acted like I was ordering the whole menu.
  • II
    Irma
    Oct 21, 2025
    2.0
    Decaf coffee with one shot of decaf espresso. It didn't taste good at all. I had it with cream and sugar, it tasted like burnt. It was only me then another customer walked in. The service was slow. She was alone. Cordial though.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Wesley Chapel, FL?

Dunkin' in Wesley Chapel is open Monday through Saturday from 4:00 AM to 7:00 PM and on Sunday from 5:00 AM to 7:00 PM.

Does Dunkin' offer delivery and curbside pickup options?

This location offers delivery service, but does not have curbside pickup. You can also order ahead using the Dunkin’ mobile app for a quick grab and go experience.