Dunkin'

Reviews

• AS

  Ace The Odd Show

  6 days ago
  2.0
  The food and drinks were going pretty well, but I fear the staff rush through the mobile orders. I ordered a large peppermint mocha latte, which they've made exceptional at other locations, though those are really out of the way for my commute. This time it was as dark as just straight coffee. You could maybe pick out a hint of peppermint, but I'm paying $9 for this; I need it to taste like candy canes and the like. It could even be that someone forgot to increase the proportions for the additives when making it a size large. Gonna give this location, and coffee in general, a break; Or however long it takes to get this bitter taste out of my mouth.
• MG

  Marie G

  Nov 6, 2025
  1.0
  Don't go here unless you want to wait for 30 minutes in line for them to even take your order or answer you to even let you know that they're open completely unprofessional place. We'll never stop at this Dunkin' Donuts ever again. If you can't afford a business and have more employees, don't have one, all 3 cars that were behind us left. I guess they don't care about customer service or taking care of their customers or can take care of their customers.
• BG

  Buffy Glanville

  Nov 1, 2025
  1.0
  Poor customer service sat in the drive through for more than five minutes.No one even responded.I'll be with you in just a moment. I left did not order and definitely will not be back!! Extremely rude to ignore a customer instead of saying.Good afternoon, I'll be with you in just a moment.
• TR

  Tracy Russell

  Oct 8, 2025
  1.0
  I set in drive thru for 10 mins, 5 of that was trying to get Jessica who’s on headset to pay attention and take my order! Then I pull to the window, where Jessica had HUGE ATTITUDE, I proceeded to ask for her name to where I got eye rolls, and ignored, then she pushed the drinks to her co worker to hand to me the drinks, where I then proceeded to ask her name and for a manager ( co worker was the manager) . He proceeded to ask what was wrong and I stated she had a very bad attitude, where he then laughed, and go very rude, like the girl was his woman and he was defending her 🫣🫣🙄. He slammed the window, never came back to the window with the rest of the order, I then proceeded to pull to the front, go in, where he threatened to sue me for recording IN A PUBLIC PLACE 😂😂! I’m going to be sending the videos to corporate, on BOTH of these employees! I have NEVER received such POOR and RUDE and TERRIBLE service! These two DO NOT need to be working with the public! I’m also filing a BBB and a SUNBIZ report on this particular Dunkin! The photo I’ve attached was suppose to be cream cheese bites, not sure what they done to them, but they’re edible!! NOT A HAPPY CUSTOMER
• LM

  L M

  Oct 6, 2025
  1.0
  MY NEAR DEATH DUNKIN EXPERIENCE: First off, I never leave bad reviews. BUT I’m never coming to this Dunkin’ again. I ordered a hot coffee with almond milk and caramel, and the employee added four pumps of caramel without my request, and then charged me extra for it. Then they gave me the wrong receipt for my order, which felt like an attempt to hide the overcharge. To make matters worse, the cup was filled to the brim and spilled all over my lap and car as soon as I picked it up. This made me lose control of my vehicle and roll out onto oncoming 56 traffic. What makes me furious is that this didn’t feel like a simple mistake, I KNOW the lady overcharged me and overflowed it on purpose. She had a very bad attitude and I wasn’t rude or impatient in any way to provoke this kind of behavior (not that that would excuse it). I didn’t even complain about the extra charge! I thought maybe this was a mistake but when I found out the coffee was filled to the brim I just instinctively knew it wasn't. Also the fact that she like went out of her way to look at me when I pulled up to the window, almost like she wanted to see her victim LOL.... ridiculous. This whole experience was unacceptable, and I’ll be contacting the manager about what felt like a deliberate act of carelessness or hostility. Absolutely ruined my morning. I’ll update this review once I find out the employee’s name so others know to be cautious.

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