Location.com logo
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Brand Certified

Chipotle Mexican Grill

2.9
(392 reviews)

About

Mexican Restaurant
Chipotle North Wesley Chapel is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
28906 Wesley Chapel Blvd, Wesley Chapel, FL
33543, United States

Hours

Reviews

2.9
392 reviews
5 stars
137
4 stars
34
3 stars
28
2 stars
32
1 star
161

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude service, with staff displaying a lack of professionalism and attentiveness.

Food Quality

Numerous reviews highlighted issues with food quality, including stale chips, undercooked rice, and incorrect orders.

Cleanliness

Several customers noted that the restaurant was often dirty, with unclean tables and food debris present.

Order Accuracy

Frequent complaints about incorrect orders and portion sizes, leading to dissatisfaction among customers.

Management Issues

Reviews indicated a lack of effective management, with staff appearing untrained and disorganized.
  • KS
    Kacey Surratt
    1 day ago
    1.0
    After ordering a very large catering order, which we only received a small amount of lettuce, I went in to ask for more, offered to pay a little extra if needed. Then was given a small side bowl of lettuce and charged $10! This was after they all knew I just picked up the very large catering order. A little ridiculous and will not be back for their catering.
  • LW
    LaTara L. Williams
    5 days ago
    3.0
    They need their attitudes checked! Every time I go there, I see it. They sling your food and don’t pay attn to the customers like they should. And today they were slow but the counters looked horrible with food everywhere! I wish I would’ve thought to take a picture.
  • HR
    Hassan Rahal
    Feb 14, 2026
    1.0
    If I can give this place 0 stars I would. Don’t try to sell a damn taco if you don’t know how to serve it. Got my food all wrapped up on aluminum foil all the tacos are sticking to each other and everything soggy. The absolute worst experience I have ever had at any food establishment. This place is a waste of your money. A hot dog at a gas station is money better spent
  • AR
    Anunde Reese
    Feb 4, 2026
    1.0
    I visited this location during my lunch break and had a very poor experience. Team members appeared to lack basic knowledge about the menu and ordering process. When I expressed concern about the service I was receiving, I did so calmly and without using any profane or inappropriate language. Instead of addressing the issue professionally, a supervisor who I am assuming was the skinny Black male present responded rudely, took the food, and stated that they “have the right to refuse service.” I understand a business’s right to refuse service, nothing in my behavior warranted that response. His response felt unnecessary and unprofessional. Customer concerns should be handled with professionalism and respect, not hostility.
  • NO
    nia owens
    Jan 27, 2026
    1.0
    can’t stand this chipotle idek why I still come . I go in to chipotle and order a burrito with steak and chicken I ask for double portion of both. the lead at the register tells me it’s $25 for one burrito which doesn’t even add up. they completely over charged me. I got on the app and make the same exact meal and it comes out to $15 mind you the other day I came in for the exact same thing and it was $15. they barley wanted to refund me the right price and told me they would have to remake the burrito just for them to throw it away. And none one knows how to properly fold a burrito one side of the burrito is rice and the other is meat I cant stand some of the workers at this location just terrible customer service. Even the manager that was there that night barely wanted to help they were all just laughing at the situation. this chipotle once again needs to go through another management process bc they still suck. worst chipotle

Frequently Asked Questions About Chipotle Mexican Grill

What kind of food does Chipotle Mexican Grill - North Wesley Chapel serve?

Chipotle offers customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients without artificial colors, flavors or preservatives.

What are the opening hours for Chipotle Mexican Grill in North Wesley Chapel?

Chipotle is open Monday through Sunday from 10:45 AM to 11:59 PM.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: