Chipotle North Wesley Chapel is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported issues with food quality, including overcooked, stale, or improperly prepared items.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and food preparation areas.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Inconsistency
Experiences varied widely, with some customers praising the food and service while others described it as the worst they’ve encountered.
WD
William Davis
2 days ago
4.0
My recent visit to Chipotle Mexican Grill was a solid four-star experience. From the moment we walked in, the atmosphere felt clean, inviting, and well-maintained. The dining area was organized, the tables were wiped down, and the overall environment had a fresh, welcoming vibe that made it easy to relax and enjoy our meal.
The staff was friendly and attentive throughout the entire ordering process. They moved quickly and efficiently while still taking the time to answer questions and accommodate our requests. Their positive attitude and professionalism made the experience pleasant and smooth.
We ordered two bowls—one standard and one fully loaded with all the works. Both bowls were prepared neatly with generous portions and fresh ingredients. The chicken was tender and seasoned well, the vegetables were crisp, and the toppings all tasted clean and flavorful. Everything came together nicely, and we had no issues with the food whatsoever.
Overall, this Chipotle delivered exactly what you hope for: good service, a clean atmosphere, and fresh, well-prepared food. It didn’t have a standout “wow” moment that pushes it into five-star territory, but it was consistently good across the board. I’d definitely return to this location and would recommend it for a dependable, satisfying meal.
EM
Erik Martino
Nov 15, 2025
4.0
Not sure why this gets a low rating but I’ve ordered from here about 50 times and I always get my order correct and fast. Maybe I’m lucky 🤣
OS
Oscar Soto
Nov 14, 2025
1.0
Staff is rude. Food is crazy salty. No water in a bottle for sell. I ask for small cup for water and they gave me a big cup and charge me 4$ for that big cup to get tap water? That’s crazy!
ZT
Zander Tesoriere
Nov 12, 2025
5.0
The service was quick here. Super friendly, and clean as well. 100% recommend this location
KS
Kelly Stewart
Nov 1, 2025
5.0
The staff has been always nice when I go in, they fill the bowls appropriately and is clean area. Way better than other locations I’ve been to.
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food does Chipotle Mexican Grill - North Wesley Chapel serve?
Chipotle offers customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients without artificial colors, flavors or preservatives.
What are the opening hours for Chipotle Mexican Grill in North Wesley Chapel?
Chipotle is open Monday through Sunday from 10:45 AM to 11:59 PM.
Where is Chipotle Mexican Grill - North Wesley Chapel located?
The restaurant is located at 28906 Sr 54, Pasco, Wesley Chapel, FL 33544, USA.
How can I contact Chipotle Mexican Grill at North Wesley Chapel?
You can reach them by phone at +1 656-231-6692 or by email at FL.4517.NorthWesleyC@chipotle.com.
Can I order Chipotle food online?
Yes, you can order online either through the Chipotle app or by visiting https://order.chipotle.com/ for delivery or pickup.
How does Chipotle practice sustainability and food integrity?
Chipotle uses only 53 real ingredients and sources them from farms that adhere to humane and sustainable practices, prioritizing responsible sourcing and classic culinary techniques.
What nearby dining options are available around Chipotle Mexican Grill?
Nearby dining options include Five Guys for American fast food, First Watch for breakfast and brunch, Jersey Mike's Subs for sandwiches, and Domino's Pizza for pizza lovers.
Are there any healthcare services close to Chipotle in North Wesley Chapel?
Yes, nearby healthcare providers include BayBreeze Dental, Wesley Chapel Dentistry, WellMed at Wesley Chapel, and several medical doctors in the area.
Where can I find postal and delivery services near Chipotle?
The UPS Access Point location is nearby, providing courier, delivery, and shipping services.
Does Chipotle offer any rewards or exclusive offers?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.