Chipotle Mexican Grill

2.9
347 reviews
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About

Mexican Restaurant
Chipotle North Wesley Chapel is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
28906 Sr 54, Wesley Chapel, FL
33544, United States

Hours

Reviews

2.9
347 reviews
5 stars
124
4 stars
30
3 stars
21
2 stars
29
1 star
143

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including overcooked, stale, or improperly prepared items.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and food preparation areas.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Inconsistency

Experiences varied widely, with some customers praising the food and service while others described it as the worst they’ve encountered.
  • WD
    William Davis
    2 days ago
    4.0
    My recent visit to Chipotle Mexican Grill was a solid four-star experience. From the moment we walked in, the atmosphere felt clean, inviting, and well-maintained. The dining area was organized, the tables were wiped down, and the overall environment had a fresh, welcoming vibe that made it easy to relax and enjoy our meal. The staff was friendly and attentive throughout the entire ordering process. They moved quickly and efficiently while still taking the time to answer questions and accommodate our requests. Their positive attitude and professionalism made the experience pleasant and smooth. We ordered two bowls—one standard and one fully loaded with all the works. Both bowls were prepared neatly with generous portions and fresh ingredients. The chicken was tender and seasoned well, the vegetables were crisp, and the toppings all tasted clean and flavorful. Everything came together nicely, and we had no issues with the food whatsoever. Overall, this Chipotle delivered exactly what you hope for: good service, a clean atmosphere, and fresh, well-prepared food. It didn’t have a standout “wow” moment that pushes it into five-star territory, but it was consistently good across the board. I’d definitely return to this location and would recommend it for a dependable, satisfying meal.
  • EM
    Erik Martino
    Nov 15, 2025
    4.0
    Not sure why this gets a low rating but I’ve ordered from here about 50 times and I always get my order correct and fast. Maybe I’m lucky 🤣
  • OS
    Oscar Soto
    Nov 14, 2025
    1.0
    Staff is rude. Food is crazy salty. No water in a bottle for sell. I ask for small cup for water and they gave me a big cup and charge me 4$ for that big cup to get tap water? That’s crazy!
  • ZT
    Zander Tesoriere
    Nov 12, 2025
    5.0
    The service was quick here. Super friendly, and clean as well. 100% recommend this location
  • KS
    Kelly Stewart
    Nov 1, 2025
    5.0
    The staff has been always nice when I go in, they fill the bowls appropriately and is clean area. Way better than other locations I’ve been to.

Frequently Asked Questions About Chipotle Mexican Grill

What kind of food does Chipotle Mexican Grill - North Wesley Chapel serve?

Chipotle offers customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients without artificial colors, flavors or preservatives.

What are the opening hours for Chipotle Mexican Grill in North Wesley Chapel?

Chipotle is open Monday through Sunday from 10:45 AM to 11:59 PM.