Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle North Wesley Chapel is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
2.9
392 reviews
5 stars
137
4 stars
34
3 stars
28
2 stars
32
1 star
161
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and rude service, with staff displaying a lack of professionalism and attentiveness.
Food Quality
Numerous reviews highlighted issues with food quality, including stale chips, undercooked rice, and incorrect orders.
Cleanliness
Several customers noted that the restaurant was often dirty, with unclean tables and food debris present.
Order Accuracy
Frequent complaints about incorrect orders and portion sizes, leading to dissatisfaction among customers.
Management Issues
Reviews indicated a lack of effective management, with staff appearing untrained and disorganized.
KS
Kacey Surratt
1 day ago
1.0
After ordering a very large catering order, which we only received a small amount of lettuce, I went in to ask for more, offered to pay a little extra if needed. Then was given a small side bowl of lettuce and charged $10! This was after they all knew I just picked up the very large catering order. A little ridiculous and will not be back for their catering.
LW
LaTara L. Williams
5 days ago
3.0
They need their attitudes checked! Every time I go there, I see it. They sling your food and don’t pay attn to the customers like they should. And today they were slow but the counters looked horrible with food everywhere! I wish I would’ve thought to take a picture.
HR
Hassan Rahal
Feb 14, 2026
1.0
If I can give this place 0 stars I would. Don’t try to sell a damn taco if you don’t know how to serve it. Got my food all wrapped up on aluminum foil all the tacos are sticking to each other and everything soggy. The absolute worst experience I have ever had at any food establishment. This place is a waste of your money. A hot dog at a gas station is money better spent
AR
Anunde Reese
Feb 4, 2026
1.0
I visited this location during my lunch break and had a very poor experience. Team members appeared to lack basic knowledge about the menu and ordering process.
When I expressed concern about the service I was receiving, I did so calmly and without using any profane or inappropriate language. Instead of addressing the issue professionally, a supervisor who I am assuming was the skinny Black male present responded rudely, took the food, and stated that they “have the right to refuse service.”
I understand a business’s right to refuse service, nothing in my behavior warranted that response. His response felt unnecessary and unprofessional.
Customer concerns should be handled with professionalism and respect, not hostility.
NO
nia owens
Jan 27, 2026
1.0
can’t stand this chipotle idek why I still come
. I go in to chipotle and order a burrito with steak and chicken I ask for double portion of both. the lead at the register tells me it’s $25 for one burrito which doesn’t even add up. they completely over charged me. I got on the app and make the same exact meal and it comes out to $15 mind you the other day I came in for the exact same thing and it was $15. they barley wanted to refund me the right price and told me they would have to remake the burrito just for them to throw it away. And none one knows how to properly fold a burrito one side of the burrito is rice and the other is meat I cant stand some of the workers at this location just terrible customer service. Even the manager that was there that night barely wanted to help they were all just laughing at the situation. this chipotle once again needs to go through another management process bc they still suck. worst chipotle
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food does Chipotle Mexican Grill - North Wesley Chapel serve?
Chipotle offers customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients without artificial colors, flavors or preservatives.
What are the opening hours for Chipotle Mexican Grill in North Wesley Chapel?
Chipotle is open Monday through Sunday from 10:45 AM to 11:59 PM.
Where is Chipotle Mexican Grill - North Wesley Chapel located?
The restaurant is located at 28906 Sr 54, Pasco, Wesley Chapel, FL 33544, USA.
How can I contact Chipotle Mexican Grill at North Wesley Chapel?
You can reach them by phone at +1 656-231-6692 or by email at FL.4517.NorthWesleyC@chipotle.com.
Can I order Chipotle food online?
Yes, you can order online either through the Chipotle app or by visiting https://order.chipotle.com/ for delivery or pickup.
How does Chipotle practice sustainability and food integrity?
Chipotle uses only 53 real ingredients and sources them from farms that adhere to humane and sustainable practices, prioritizing responsible sourcing and classic culinary techniques.
What nearby dining options are available around Chipotle Mexican Grill?
Nearby dining options include Five Guys for American fast food, First Watch for breakfast and brunch, Jersey Mike's Subs for sandwiches, and Domino's Pizza for pizza lovers.
Are there any healthcare services close to Chipotle in North Wesley Chapel?
Yes, nearby healthcare providers include BayBreeze Dental, Wesley Chapel Dentistry, WellMed at Wesley Chapel, and several medical doctors in the area.
Where can I find postal and delivery services near Chipotle?
The UPS Access Point location is nearby, providing courier, delivery, and shipping services.
Does Chipotle offer any rewards or exclusive offers?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
Brand Certified Facts from Chipotle Mexican Grill
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Certified February 22, 2026Yext Knowledge Graph
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