Looking for the best cheesesteaks in town? We've been serving mouthwatering sandwiches since 1986. Our menu boasts a wide selection of cheesesteaks, prepared with steak or chicken grilled to perfection, topped with melted cheese, and toppings prepared just for your meal. Pair a cheesesteak with our delectable Gourmet Fries and a Real Fruit Lemonade. We only use the best ingredients so every bite and sip is packed with flavor. When you're craving a classic cheesesteak, our grill masters will craft an unforgettable meal. Come dine in with us or order online at charleys.com for pickup or delivery. Don't settle for anything less than the best--Charleys Cheesesteaks has the #1 cheesesteak in the world!
Customer experiences with service were mixed; some praised friendly staff while others reported rudeness and poor service.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty tables and restrooms, contributing to a negative dining experience.
Order Accuracy
Numerous customers reported incorrect orders and issues with food preparation, leading to dissatisfaction.
Food Quality
While some customers enjoyed the food, others criticized it for being underwhelming or poorly prepared.
MR
matthew rodriguez
6 days ago
5.0
i loveit here there fries are great. jules and fares are the best
HG
Hk group
Jan 1, 2026
1.0
I was waiting for 45 minutes to get the order. And they dare to charge tips 20%. Dirty, grass trays.
AD
Anthony Deming
Dec 24, 2025
1.0
Employees gave away my food to the wrong person and argued with me that there was nothing they could do. Told me to call corporate or DoorDash but I ordered directly through their app.
AR
Alexandro Reyes
Dec 15, 2025
1.0
Went to Charley’s yesterday at 3:55pm ordered what I assumed to be a chicken Philly meal and separate order of wings was charged for a sandwich wings and a drink when I returned into the store after seeing I did not have a order of fries the girl at the counter “Jules” I assume as posted on the receipt was very rude and told me I would have to make a new order and pay for that as well when I tried to have my order corrected I was told I didn’t have to come back to this store
The store was filthy and ran by children the restroom was disgusting the rugs in front of the restrooms were all pulled up and wrinkled up all over the floor due to a Spill The floors were sticky, and my wife almost fell on the way out of the restroom
The wings were burnt I did not receive the proper order so I asked for a full refund and got questioned by all of the staff on why I wanted a refund I am from Philadelphia and Charlie’s so I assumed it was a good place to stop. I would not recommend this facility due to the lack of Cleanliness and respect the staff show customers
GP
George Ponthieux
Dec 10, 2025
2.0
Crowded and dirty. Food was very underwhelming, ordered a small and a regular. Different buns but the same small amount of meat. Also didn’t appreciate the music choices with vulgar lyrics played loudly in dining area. Very disappointed, nothing like advertised.
Frequently Asked Questions About Charleys Cheesesteaks
What are the operating hours of Charleys Cheesesteaks at Shops at Wiregrass?
Charleys Cheesesteaks is open Monday to Thursday from 10:00 AM to 9:00 PM, Friday and Saturday from 10:00 AM to 10:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does Charleys Cheesesteaks offer delivery or drive-through services?
Charleys Cheesesteaks does not offer delivery or drive-through services; both are closed every day of the week.
Can I order takeout or use pickup services at Charleys Cheesesteaks?
No, takeout and pickup services are not available at this location as they are closed throughout the week.
What types of payment does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, Visa, debit cards, credit cards, and mobile NFC payments. Cash payments are not required.
Is Charleys Cheesesteaks family-friendly and accessible for customers with disabilities?
Yes, Charleys Cheesesteaks welcomes families, has a children's menu, high chairs, wheelchair-accessible entrance, seating, parking, and restrooms.
Does Charleys Cheesesteaks serve vegetarian or comfort food options?
Yes, Charleys Cheesesteaks serves vegetarian options and comfort food, including classic cheesesteaks and gourmet fries.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 28152 Paseo Dr. Suite 190, Wesley Chapel, FL 33543, USA, in the Shops at Wiregrass.
What nearby restaurants can I visit along with Charleys Cheesesteaks at Shops at Wiregrass?
Nearby restaurants include 900 Woodfired Pizza, 365 Cafe, Crazy Sushi Wiregrass, and Leonidas Chocolates Cafe, offering a variety of pizza, coffee, sushi, and desserts.
Are there fitness centers near Charleys Cheesesteaks for a workout before or after dining?
Yes, fitness options near Charleys Cheesesteaks include Orangetheory Fitness Wesley Chapel, Jabz Boxing, and Row House gyms.
What shopping options are available near Charleys Cheesesteaks at Shops at Wiregrass?
Nearby shopping includes Journeys, Finish Line, JD Sports, Tilly's, Hot Topic, Claire's, and Build-A-Bear Workshop for shoes, clothing, accessories, and gifts.