Numerous customers reported long wait times for food and poor service, with many feeling ignored or disrespected by staff.
Food Quality
Many reviews highlighted issues with food quality, including cold, overcooked, or poorly prepared items, leading to dissatisfaction.
Staff Attitude
While some staff were praised for their friendliness, several reviews noted rude or dismissive behavior from management and servers.
Cleanliness Concerns
Several customers mentioned cleanliness issues, particularly in restrooms, which negatively impacted their dining experience.
Mixed Experiences
There were a few positive experiences noted, particularly with specific servers, but these were overshadowed by the overall negative feedback.
AR
ally rose
1 day ago
1.0
I placed an order for pickup tonight, scheduled for 4:40. I showed up exactly at that time, and of course my order wasn’t ready. Fine — things happen. But I stood there until 4:50 before anyone finally informed me that they were out of the pretzel appetizer I had already paid for. So not only was my order late, but they didn’t even bother to mention they didn’t have what I ordered until ten minutes after I’d been waiting.
They swapped it for something else — not what I wanted — but at that point I was already irritated and didn’t have time to deal with their disorganization. And even after that, my order didn’t come out until 5:05. I made it clear I didn’t have time to waste, yet that clearly didn’t matter to anyone working there.
Then, as if that wasn’t enough, I get home and realize the extra sauce I paid for wasn’t even in the bag. Missing items, ridiculous wait time, zero communication, and barely any customers in the restaurant — there is absolutely no excuse for this level of incompetence.
This is the last time I will ever order from this restaurant. Do better.
SA
Sherry Akins
Nov 12, 2025
1.0
So we use to go to BBW all the time in Clearwater- so we live up this way now and stopped in for wings and a drink. Can you believe the bartender served a mixed drink with no ice because the “ice machine broke down and was still catching up” she said I need to go get the ice, took her sweet time to serve a draft beer that she started to pour but went over to chat with other customers. She came back delivering the beer and asked for a food order. I said maybe if I had ice in my drink. She begrudgingly went and got ice. We had our drink and left, we will not be back.
HM
Harmony Miller
Nov 9, 2025
1.0
My partner and I walked in on a Sunday, to a pretty packed house. No one was at the front tons of people were waiting. A young guy comes up says he needs atleast 5 mins to seat people and let's us know that it will be atleast a 15 minute wait (there are TONS OF OPEN TABLES- AND ITS ONLY. 6PM) Oh and they closed down the outside so they wouldn't have to clean the section.
Again on a game day on a sunday at. Awing place. This was a HORROBLE EXPERIENCE!
DO NOT GO TO THIS BDUBS.
MT
Michelle Thomas
Nov 9, 2025
1.0
Went last night and after being seated, we ordered drinks, water and appetizers. Never got our waters, took forever to get our drinks and my daughter was the only one who didn't get her drink until I had to ask someone else, mind you it was the wrong drink. Our appetizer came out with the entree, very late so the food was COLD, fries were stale. After paying and leaving the restaurant we saw two other families leave because of the poor service. I am embarrassed that we took our friends from New York on their last night to Buffalo Wild Wings and got terrible service.
JJ
Jake
Nov 3, 2025
1.0
Good heavens. Just when you think these places can’t get any worse. I eat at BWW maybe 2 or 3 times a year. Each time I am reminded why I never want to return. Welp. Here we are.
Ordered takeout. Only customer in the building. Was told it would take 15 minutes. It took 20+. Typically when you hear that it will take 15 minutes to complete your very simple order your first thought is usually, “great, they are cooking fresh food”. Not the case. Wings were hours old and room temp.
Asked for the balsamic vinaigrette with my salad. Was given Caesar. Caesar smelled rotten so I threw it out.
Asked for one of the sauces on the side. No sauce in bag.
No Togo silverware in my bag either. No napkins. Just sadness.
I fully expect to wake up in an hour or two with this food coming out either one hole or both.
The MOD was one of the least welcoming people I’ve ever seen in my life. Didn’t say a word. Looked like he would rather be at home with the diarrhea I am about to have instead of being at work. Which is fine, but as a manager, you gotta bury that nonsense way down deep inside you and then cry when you get home.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Wesley Chapel specialize in?
Buffalo Wild Wings in Wesley Chapel specializes in award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.
What are the operating hours of Buffalo Wild Wings in Wesley Chapel?
Buffalo Wild Wings is open daily from 11:00 AM to 1:00 AM.
Where is Buffalo Wild Wings located in Wesley Chapel?
Buffalo Wild Wings is located at 26725 Florida 56, Wesley Chapel, FL 33544, USA.
How can I contact Buffalo Wild Wings in Wesley Chapel by phone?
You can reach Buffalo Wild Wings by calling +1 813-994-8812.
Does Buffalo Wild Wings offer takeout services?
Yes, Buffalo Wild Wings is categorized as a takeout restaurant, so you can order food to go.
Where can I find more information or updates about Buffalo Wild Wings Wesley Chapel on social media?
You can visit their Facebook page at https://www.facebook.com/1666060740279110 for updates and information.
Are there any real estate agents near Buffalo Wild Wings Wesley Chapel?
Yes, there are several real estate agents nearby, including Gabrielle May Florida Realtor, Vivien Aronna Realtor | Tampa Bay, and Danielle Coumbs Realtor at Berkshire Hathaway HomeServices FL Property Group.
Can I visit a property management service near Buffalo Wild Wings Wesley Chapel?
Yes, Janet Hicks LLC and Johane Bucaille - Coldwell Banker Realty - La Belle Vie Signature Group provide property management services close to Buffalo Wild Wings.
What professional services are available near Buffalo Wild Wings in Wesley Chapel?
Nearby professional services include Annette Renny and Bob Gibson, who offer various professional and property management services.
How might a customer combine visits to Buffalo Wild Wings and nearby businesses in Wesley Chapel?
A customer interested in buying or managing property can visit nearby real estate agents or property management services before or after enjoying wings and sports at Buffalo Wild Wings.