Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.9
638 reviews
5 stars
318
4 stars
138
3 stars
69
2 stars
32
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of exceptional service from individual employees.
Food Quality
While some reviews highlighted good food quality, there were numerous complaints about incorrect orders, missing items, and poorly prepared food.
Cleanliness
Feedback on cleanliness was mixed; some customers noted a clean environment, while others reported dirty tables and floors.
Service Speed
Several reviews indicated slow service, particularly during busy times or when picking up online orders.
Order Accuracy
A recurring issue was the inaccuracy of orders, with multiple customers reporting missing items or incorrect food.
- TCTanya CardonaDec 31, 20255.0Came here on new years eve and the staff was amazing the food was cooked perfectly !!!!
- RBRyland BrownDec 27, 20255.0Honestly for fast food it was a solid experience. Food was good, priced decent and nothing on my order was wrong. As you would expect fast food was ready fast. All in all nice
- BPBrooke PudokaDec 12, 20255.0Every time I come here everyone is so nice and my food is always fresh ☺️
- RRRachelleDec 3, 20251.0I have been going to arbys for years no problems with no managers but Alyssa the manager in Wesley chapel triggered me when I saw and heard how she was speaking to an employee very rude at the cash register in front of customers . And when I asked for a corporate or human resources number to file a complaint she got very nasty and rude. She definitely do not need to be in management acting that way just roll.bsck your cameras and then you can see my point ☝️
- AGAshley GilmourDec 1, 20251.0The last 5 times we ordered from here we were missing items, it was put together (cooked) terribly or they were incorrect items, we had to drive back multiple times and we finally learned our lesson and checked our bag before we left. We decided to give it once more chance and it was again a mistake. Not only did we still have missing items, again, but the steak bowl was a joke. In this small container there were at most two spoonfuls of Mac n cheese and FOUR PIECES of this burnt steak. $10 for burnt something I’m assuming steak? Ridiculous, expensive, badly made and of course cold because it took 20 min more than the estimated wait time to make half of the order, the other half was sitting in the bag. We give up, not coming back.