Dunkin'

Reviews

• YM

  Your average Joe on Maps

  Feb 18, 2026
  5.0
  This Dunkin location is pretty good I would say. It's a nice place for students to study, and adults to work. The atmosphere is also really nice for a coffee shop! The only thing I don't really like about it is how it closes at 6 PM, while other locations in the area close at more good times, such as 9 PM. The food, or should I say, doughnuts, are really good, and same with the coffee! The service is also really good, too, which is a big plus!
• LW

  Luke Wooldridge

  Feb 15, 2026
  1.0
  The new depressing corporatized atmosphere The unmelted and cold sausage egg and cheese The 15 minute wait to find out that they not only forgot about my order, they failed to tell me that they were out of the drink I paid for. It didn’t occur to the employee to mention this until after forgetting and I patiently waited for over 15 minutes watching numerous customers who came in after myself and received their drinks. The store was clear of all waiting customer except myself and he then proceeded to tell me that they were out of the drink I ordered after asking where my order was. I regularly go to numerous different Duncan locations within a 10 mile area. I’ve been going to this location among others for around 5 years. I’ve refrained from writing a review until now because I value my words and my time. But this incident among several others have worn my patience. This has consistently been the worst Duncan location I’ve ever been to over the time span of years. The employees are condescending, carry themselves poorly, and wreak negative energy. In the past, I have received numerous condescending comments about the way I order my drink. This stores Sunday morning team is atrocious. I’ve been in customer service for a long time myself and I see clearly that this Duncan establishment does not value strong staffing, work ethic, or quality employees in general. I know this quite well, as this location did have a few good employees for a short time whom I now have seen working else where and close by. It’s unfortunate that the Duncan so conveniently within walking distance of my house is absolutely horrible at what it was put there to do. Publix, across the street, who does not even specialize in this service does far better than this excuse for a coffee shop. This Duncan location has now become questionable in almost every aspect I can think of. See the contrast in the new renovated style. What was once a bright orange, full of life, and colorful coffee shop is now a lifeless monotone vibe. Depressing. Atmosphere, food quality, service quality, drink accuracy. I could go on about this establishment and that it will forever be locked in a rancid trench of horrible staffing, horrible service, and horrible quality. Even the good employees take their services elsewhere and so will the customers.
• DK

  Dan Kreps

  Feb 8, 2026
  5.0
  Great service! Coffee was delicious.
• PC

  Paul Culbert

  Dec 21, 2025
  1.0
  New renovations = less selection. Please start selling donuts again as it is suggested by the company name.
• AH

  Andrew Holzinger

  Dec 19, 2025
  1.0
  NO DONUTS looks like they just gave up 😞

Frequently Asked Questions About Dunkin'