Dunkin'

3.5
293 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wellington, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9104 Forest Hill Blvd, Wellington, FL
33411, United States

Hours

Reviews

3.5
293 reviews
5 stars
134
4 stars
48
3 stars
20
2 stars
13
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional behavior from staff, particularly the manager, leading to a negative customer experience.

Food Quality

Customers reported issues with food quality, including stale donuts, burnt items, and incorrect orders, contributing to dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and bathrooms, which detracted from the overall dining experience.

Staff Attitude

While some customers praised individual staff members for their friendliness, many others noted a general lack of courtesy and professionalism among the team.

Operational Issues

Frequent complaints about being out of menu items, slow service, and incorrect charges were noted, indicating poor management and organization.
  • JL
    Juliana L
    Nov 25, 2025
    1.0
    On free doughnut day they accidentally charged me for someone else’s order, had to pay 25$ instead of 3$, then I was told I couldn’t get a refund and I could just get what the person in front of me ordered…. Came back a few weeks later and they burnt my food and made my coffee wrong, when I asked if I could get my food remade she scoffed at me and didn’t even toast the bread. Now Im eating inside and I’m so freakin sad rn. ☹️
  • NB
    Nash Bridges
    Nov 18, 2025
    1.0
    Not very welcoming to people. I was with a group of women and SUDDENLY I was told after 2hrs the womans bathroom was BROKEN...just the WOMENS? But the men's was Fine? And after using the men's room I was complained to? Really? And if that place is run by woman who happen to be Hispanic I hate to bring up racism but I am pretty sure I experienced it.... I shall NEVER come back and do my business elsewhere.....
  • MM
    Magda Martial
    Oct 22, 2025
    1.0
    I walked into Dunkin at 5:54 PM and it was empty. I yelled out if anyone was here and if they were closed and the young lady came out and said yes, we are closed when I went into my car. I got on my phone and I saw that they actually close at 6 PM. I was so shocked. I did not go back in because I do not like people making my food (I all I wanted was a drink) if they don’t want to.
  • MG
    Mari Gupta
    Oct 12, 2025
    1.0
    Super rude staff, not hygienic at all.
  • AK
    asma khalid
    Oct 2, 2025
    1.0
    Every time I mistakenly order coffee from here. They do not know how to make coffee. If I take order back in to tell them. Instead of making me a new one, they try to fix the order and it ends up getting more worse. It’s just pure milk and sugar. No wonder Starbucks do better business then dunkin.

Frequently Asked Questions About Dunkin'

What are the regular business hours of Dunkin' in Wellington, FL?

Dunkin' in Wellington, FL is open from 5:00 AM to 6:00 PM Monday through Saturday and from 6:00 AM to 6:00 PM on Sundays.

Does Dunkin' in Wellington offer delivery and pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services.